London Hotel Guide - Hampstead Ponds hotels in London, United Kingdom.

"Room was small but well located. Staff were extremely helpful!!"

"Good location. Room was ok. Sink dirty and could have done witb two pillows each and larger towels and hand towels for each of us. No bath mat which was needed. "

"Nice and clean, good location , friendly staff. Didn’t have breakfast but might next time!"

"Good location for transportation and for attractions. Helpful staff. Clean and tidy room with good amenities "

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Yes"

"Great team providing support, from check-in through to check-out, they could not have been more helpful and considerate. We were really pleased with the hotel and the whole stay. "

"Excellent hotel"

"Really quite abysmal. The single rooms are like small cabins on the fifth floor. The heat in my room was unbearable throughout the day and night and the aircon would blow hot air at a setting of 13 degrees. The window was wooden and single paned so all the noise of the traffic could be heard, especially as one of the windows locks didn't work. The bathroom was very, very small. Even the small details were not done right; like the soap provided in dispensers which leaves a film residue on your hands. Another member of my travelling party had bugs in their bed and had to be relocated. Other than the hotels location and responsiveness of staff, there is nothing else positive to say. "