Isla Contoy Hotel Guide - Green / Sustainable Hotels in Isla Contoy, Mexico

"The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel."

"The staff was INCREDIBLE. Cannot express how amazing our experience was. The resort was beautiful, the food was 10/10. We did a spa service and it was an incredible experience I don’t think we’ll ever experience anything like it elsewhere. Already looking to return would definitely recommend"

"The experience at this resort was UNREAL! I am at a loss for words. Beach & beach service = PERFECT! I highly recommend upgrading to Excellence Club if possible and getting the Swim up Suite. Each restaurant was great, especially lobster house. The staff was outstanding and super kind, they appreciate your tips and kind words. I would absolutely return and recommend this to anyone. The ONLY and I mean ONLY complaint I can think of is long waits at restaurants BUT it was only at 2 out of the 4 we went to, and it was PACKED... this is pretty par for the course at these all inclusive's, but you need to just go early! "