Independent hotels in Kim Ma, Hanoi

"El personal: todos allí son muy amables, amigables y acogedores. Además, la señorita Anna, una de las recepcionistas, es muy bonita y fue de gran ayuda para una viajera sola como yo, con su entusiasmo por compartir información detallada sobre recomendaciones de restaurantes locales y algunos lugares turísticos cercanos. El gerente, el Sr. Alex, también fue considerado, me permitió hacer el check-in temprano y había un desayuno gratis cuando llegué."

"The staff were very friendly and spoke English well.. our room had a balcony window but there wasnt much of a view. The toilet was small and the door creaked loudly when closing. Breakfast was a short walk away at another hotel. However for the price paid, it was ok"

"The room is great, as were the breakfast, spa and facilities."

"The staff were amazing! So helpful"

"Cannot rate staff highly enough. Exceeded expectations. Beautiful kind people. Clean rooms. Excellent buffet breakfast to start your day. Fantastic central spot."

"Great place to stay when in Hanoi. Very conveniently located. Service is standout. Polite and attentive. "

"I had an amazing stay at this hotel! The breakfast was a highlight, with a hot main course option where I could choose between different egg styles or a delicious pho and both are fantastic. The staff were incredibly friendly and professional, and I really appreciated how well they spoke English, which made communication a breeze. Their service was top-notch from start to finish, making my stay even more enjoyable. Highly recommend this place for anyone looking for a comfortable and welcoming experience! "

"Everything about this hotel is fabulous."

"Excellent services from staff - from front desk to restaurants "