2-Bedroom Luxury Apartment | Living area
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Reviews of The Castle Collection - 42 Castle Street

4 out of 5
The Castle Collection - 42 Castle Street
42 Castle Street, Liverpool, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 115 reviews" "
Rating 8 - Good. 35 out of 115 reviews" "
Rating 6 - Okay. 7 out of 115 reviews" "
Rating 4 - Poor. 2 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very spacious. we were surprised that it had two bedrooms. Only downside was the wifi was very slow.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Amenities
Spotless, comfortable, and in a perfect location in central Liverpool. Loved it 😊
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic apartment. Very spacious and clean. Ideally situated. Would definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the apt. Huge space and great amenities like a washer and dryer to do laundry. Location was perfect, accesible to alot of things by walking.
Stayed 3 nights in Mar 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good 😁
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather J

Travelled with group
Liked: Cleanliness, room comfort
Brill
Excellent place to stay Well refurbished/converted Very central Ideal for a city visit
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Gail

Travelled with family
Half term break
Very practical location for sight seeing.Good choice of shops and restaurants in walking distance.A bit noisy on the Saturday night.
Stayed 2 nights in Feb 2024

8/10 Good

Chris

Nice property in a good location. Only negative was Plumbing was very noisy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tristan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Janice

Travelled with family
Having stayed at 42 Castle Street exactly two years ago and thoroughly enjoying our stay, we decided to repeat the experience this year but were left disappointed. Obviously fixtures & fittings deteriorate over time, however, that is not to say that they cannot be maintained. There were various issues with the flat ranging from a broken downlight (with exposed wiring) various broken lightbulbs, tatty stains on carpet, very bad damp in one of the bedrooms and filthy windows at the front & back of the property to name but a few. On one evening the fire alarm activated in one of the flats and it took over twenty minutes for a clearly inebriated 'manager' to attend before silencing the alarm without even attending the source of fire indicated on the panel. It isn't all doom & gloom however. 42 Castle Street has a fantastic situation being very closely located to all you could need for your break. It's just such a shame that it lacks planned maintenance to keep it in the order we found it two years previous.
Stayed 4 nights in Jan 2024

10/10 Excellent

helen

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Margaret

Stayed 3 nights in Nov 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great condition. Very strange that there wasn't a bedside light. If your lookin for a very nice and very clean apartment, close to Moorfields Station, St James Station, Pier Head and Mathew Street then book this Apartment. If you want a view from the windows then don't book.
Stayed 1 night in Nov 2023

8/10 Good

Rosalind

Stayed 3 nights in Oct 2023

2/10 Terrible

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Tracy

Stayed 1 night in Aug 2023

10/10 Excellent

tracey

Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Very clean
Very well presented. First class.
Stayed 1 night in Jul 2023

8/10 Good

Tracey

Liked: Cleanliness, room comfort
So central!!
The apartment as clean and comfortable and so central. We had a lovely stay Thank you
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Liverpool city centre
Accomodation really convenient for the centre .Plenty of room and all facilities there
Stayed 2 nights in Jul 2023

8/10 Good

craig

Stayed 1 night in Jul 2023

10/10 Excellent

Claude

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, room comfort
Great location, very clean, well equipped and very comfortable.
Stayed 3 nights in Jun 2023

4/10 Poor

Kunie

Stayed 1 night in Jun 2023

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

John

Liked: Cleanliness, room comfort
Review of apartment.
Would have liked information on how to operate the washer/dryer, TV, and microwave. None was left.
Stayed 2 nights in May 2023

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and comfortable apartment. Situated in good area for eating, shopping and sight seeing.
Stayed 2 nights in May 2023

10/10 Excellent

i

Business traveller
Liked: Cleanliness, room comfort
Great location, good condition
Really good home from home experience, nothing in the property in terms of condiements if y ou were a family staying, but it has everything you would need for a kitchen. only slight issue is that flat 102, sufferers from a dripping sound throughout the night as the bedroom windows face an internal area that has a water issue in the top of the building, its a minor thing that was only a slight irritation. other than that I would highly recommend the property and have stayed there over 30 times.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bradley

Liked: Cleanliness, room comfort
1 night in Liverpool
Great experience from start to finish. Was only brief stay but the apartment is in a great location and I will definitely stay again
Stayed 1 night in Apr 2023

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

david

Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Disappointing
Lighting was awful, no dim lights, only main super bright light. No tea/coffee sachets on arrival.
Stayed 1 night in Oct 2022

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Lovely place, clean and central. Bed was too big for the room, could not close the bedroom door, and very awkward trying to hang clothes in the closet behind the bedroom door.
Stayed 3 nights in Oct 2022

10/10 Excellent

Stuart

Stayed 1 night in Aug 2022

6/10 Okay

agnes

We stayed two nights at the hotel collection 42 castle street. Location is excellent, walking distance to everything. I found the hotel itself is dated. The Sani-pump is very annoying, every time you use the sink or the toilet it gives out a very loud grunting noise. There is no complimentary packages of coffee or tea. No paper towels. Two rolls of toilet paper per week. Shower does not drain well. I do like the warm towel rack. I don’t think I would stay there again.
Stayed 2 nights in Jul 2022

8/10 Good

Bhupinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well presented, clean and convenient. Comfortable bed. Nice big shower room, very clean
Stayed 1 night in Jun 2022

10/10 Excellent

Craig

Liked: Cleanliness, room comfort
Clean, comfortable, well-located apartment
Our apartment was clean, comfortable, and very well located for our visit to Liverpool. It had all of the facilities you would expect and need for a 5-night stay. Management was very responsive to our requests/inquiries. The washer/dryer unit was a plus. We had but one real complaint, which was the water pump which periodically made a short but loud noise as it cycled on then off. This happened most often when water was running in the bathroom, but also happened randomly when it was not, including through the night, and this could be quite disturbing, especially for a light sleeper. Management apologized, but said it was unavoidable (though not something we had ever experienced before in years of overseas travel). Also note that there is an individual hot water heater for each apartment, but it wasn't turned on when we arrived, and there were no instructions or mention of that on the check-in materials or anywhere in the apartment. Management responded very quickly to our complaint of "no hot water", but it was avoidable with adequate artival instructions.
Stayed 5 nights in Jun 2022

10/10 Excellent

James

Stayed 2 nights in Mar 2022

10/10 Excellent

Joanne

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

Jose M

Stayed 1 night in Mar 2022

10/10 Excellent

dave

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Katie

Stayed 2 nights in Feb 2022

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, really good sized apartment and easy process.
Stayed 2 nights in Feb 2022

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, room comfort
Great Location in the City
The location of the apartment is great for the city and the docks. And having a Sainsbury's directly underneath is also good. Self check-in and check-out was very well organised.
Stayed 3 nights in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, room comfort
Cheers Ryan
Great accommodation very central. Clean and well stocked. Ryan who sorted it was excellent
Stayed 2 nights in Nov 2021

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the city centre
Stayed 7 nights in Oct 2021

8/10 Good

Allyson

Liked: Cleanliness
Stayed 2 nights in Oct 2021