5/5 Excellent
Jacquelyn
18 Jun 2022
Hotel was very nice and welcoming. Room 911 16/06/22 was modern and comfortable. Only critic was the shower base had mould at the bottom and the pipes when turning the water off for the shower banged badly. Breakfast was slow which we got told it would be. Charged £9.95 for booking when we checked in. Service was slow and unwelcoming as the staff seemed to be run off there feet with no time to manage the qeue that had built up. Wasn't asked for our room number to confirm the type of breakfast we asked for. Had to ask a server to take our order for the hot breakfast after we had had cereal and we where asked if we had paid for the cooked breakfast which was embaressing to be honest a simple check of our room number would have been more appropriate rather than making guests uncomfortable in front of others!! Breakfast was very good and the stay overall was excellent thank you
Stayed 1 night in Jun 2022