Lovely hotel, great room, although needs an refresh as parts were a little tatty. Lovely spa although busy and nowhere to sit and relax.
Breakfast was very disappointing, the food was cold, the bacon and sausage were to hard to cut with my knife and the eggs were hard, nothing was fresh and no staff on hand to ask for fresh, when I complained at reception I was told that my comments would be passed on but they won't be! This response isn't acceptable a refund should be offered from such a great chain of hotel !