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Reviews of PREMIER SUITES Newcastle

4 out of 5
PREMIER SUITES Newcastle
Thornton House Thornton Street, Newcastle-upon-Tyne, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 147 reviews" "
Rating 8 - Good. 43 out of 147 reviews" "
Rating 6 - Okay. 17 out of 147 reviews" "
Rating 4 - Poor. 4 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed here for 4 nights unexpectedly as we had to temporarily move out of our apartment. I didn’t expect much but was pleasantly surprised - it’s great! The apartments are spacious, clean, comfortable and provisioned with everything we could think of needing. Staff were excellent - friendly, flexible and helpful. The property’s location is also ideal - just minutes walk from pretty much anything in Newcastle - and in particular nestled in the pink lane area which features some quirky cafes, pubs and restaurants- and of course the central station is 3 mins away. Only downside was there was some renovations ongoing on the exterior which were a bit noisy during the day - but this is temporary. Fully recommended.
Stayed 2 nights in Mar 2024
Response from Jo on 11 Mar 2024
Dear Michael, Thank you so much for the great review - We are delighted that you enjoyed all our apartments have to offer offer. It was a pleasure to be able to accommodate you and your wife.Kindest RegardsPremier Suites Newcastle

10/10 Excellent

jeanette

Liked: Cleanliness, property conditions & facilities
Everything was so easyto get too
Stayed 2 nights in Nov 2023
Response from GM on 24 Nov 2023
Dear JeanetteThank you very much for your feedback and time taken to review your stay with us. I am delighted you had a great time. I do hope we can welcome you back very soon. Kind RegardsAnnette Dodds - GM

10/10 Excellent

Jack

Stayed 1 night in Nov 2023
Response from GM on 24 Nov 2023
Dear JackThank you for taking the time to review your stay with us. I am delighted you had a good time and hope we can welcome you back very soon. Kindest RegardsAnnette Dodds - GM

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from General Manager on 25 Oct 2023
Dear NeilThank you for taking the time to post a review. We do as always appreciate your feedback and hope to welcome you back very soon. Kindest RegardsAnnette Dodds

8/10 Good

David

Travelled with family
Liked: Cleanliness
The corridor walls where being painted whilst we were opening the door to our accommodation. We were notified well before we arrived that work was taking place on the outside of the building, and could cancel our booking if we wanted.
Stayed 2 nights in Oct 2023
Response from general manager on 23 Oct 2023
Dear DavidThank you for taking the time to review your stay with us. I do hope the construction didn't spoil your stay too much and hope we can welcome you back soon. Kind RegardsAnnette Dodds -

10/10 Excellent

clive

Stayed 2 nights in Oct 2023
Response from Jo on 12 Oct 2023
Hi Clive, Thank you for taking the time to leave a fantastic score! We really do appreciate it and we hope that we can welcome you back in the future.Kind RegardsReception

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
A touch of luxury in the more run down end of town
The lift light didn't work and the windows were very dirty due to recladding work but it was very smart, comfortable and well equipped. I did notice a few battle scars in the apartment such as burn rings on the counter tops and table, as well as a repaired tear on the sofa. I felt slightly uncomfortable without coasters to put on the coffee table under my hot mug but maybe I didn't find them. Fantastically handy for the Tyne Theatre!
Stayed 3 nights in Sep 2023
Response from GM on 17 Sept 2023
Dear Ian Thank you for taking the time to review your stay with us, We do appreciate your feedback and take on board your comments. I am delighted you had a great evening at the Theatre and I hope we can welcome you back on your next trip. Kindest Regards Annette Dodds

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet in the centre of the city and only 5 mins walk to the central train station.
Stayed 3 nights in Sep 2023
Response from GM on 13 Sept 2023
Dear AndrewThank you for taking the time to review your stay with us. We do appreciate your feedback and delighted you enjoyed your stay. I do hope we can welcome you back very soon.Kind RegardsAnnette Dodds

8/10 Good

Jacqueline

Travelled with family
Liked: Amenities
Unfortunately there was scaffolding all over the front of the building (which we were made aware of) so no view! Lots of space which was great but the living room needs updating (cigarette burns on the couches) and it smelled of smoking even though is was a non smoking room. The location was good, just a 5 minute walk from the main station.
Stayed 2 nights in Aug 2023
Response from GM on 13 Sept 2023
Dear JacquelineThank you for taking the time to review your stay with us. I am sorry to hear you felt that the apartment smelt of smoke. If a guest smokes we do fine them very heavily which usually deters people, but I am sorry if this one has slipped through without my knowledge. We are hoping the cladding work will be completed in the next 4 weeks so i do hope we can welcome you back again. Kindest Regards Annette Dodds

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Central and great value
Stayed 2 nights in Jul 2023
Response from GM on 19 Jul 2023
Dear GuestThank you for taking the time to review your stay with us. I'm delighted with your feedback and hope we can welcome you back very soon. Kind RegardsAnnette Dodds

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 2-bedroom apartment was very spacious. The interior has a bit of tear and wear and lighting was a bit dim. But overall we are happy with the spaciousness and cleanliness of the apartment and the friendly and helpful staff.
Stayed 2 nights in Jul 2023
Response from General Manager on 12 Jul 2023
Dear ShirleyThank you for your lovely review. We do appreciate you have taken time to do this for us and have taken on board your feedback. I do hope we can welcome you back on another occasion. Kind RegardsAnnette Dodds

6/10 Okay

Rick

Liked: Amenities
Stayed 4 nights in Jun 2023
Response from Jo on 25 Jun 2023
Dear Rick, Thank you for taking the time to leave a review score, it is appreciated. We hope to welcome you back in the future.RegardsJoanne Hattam

10/10 Excellent

Chi Kwan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from GM on 9 Jun 2023
Dear Chi Kwanthank you for taking the time to award us with such a positive score.I am delighted with your feedback and looking forward to seeing you again. Kindest RegardsAnnette Dodds

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location exterior of the building under construction which we were advised of the day before arriving. Great staff very friendly, good alternative to eating out every night. Has everything you need to stay in. The interiors are a bit worn and it is a bit noisy but to be expected given the location.
Response from Jo on 4 Jun 2023
Hi Chris, Thank you for taking the time to leave your review - we really do appreciate it. We are delighted that you have enjoyed all our apartments have to offer, but unfortunately some noise is expected at times due to central location. We hope it did not disturb you too much and that you enjoy the rest of your trip.Kindest RegardsJoanne

6/10 Okay

Claire

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff amazing, suite clean and spacious. Dated decor. Property being renovated outside, so noisy. Noisy surrounds.
Stayed 4 nights in May 2023
Response from Reception on 23 May 2023
Hi Claire, Thank you for your review.We are glad to read your lovely comments regarding staff and the space our apartments have to offer.The construction work is unavoidable I'm afraid and we are sorry that it has disturbed you.We do hope to welcome you back in the future.Kindest Regards

10/10 Excellent

Henrik

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023
Response from GM on 25 Apr 2023
Dear HenrikThank you for taking the time to review your stay with us and for awarding an amazing score. I do hope we can welcome you back very soon.Kind RegardsAnnette Dodds

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location and size suite
Great location and close to sites to visit in Newcastle, Rooms are a good size and kitchen is very well setup up with teas, coffees and kitchen equipment. Our only disappoint was the lack of lighting in the kitchen, was always quite dark.
Stayed 3 nights in Apr 2023
Response from GM on 25 Apr 2023
Dear GuestThank you for taking the time to review your stay with us and for your feedback. I do appreciate your comments and the kitchen lighting is something we are looking into changing. I do hope we can welcome you back soonKind RegardsAnnette Dodds

8/10 Good

Ian

Stayed 2 nights in Mar 2023
Response from GM on 25 Apr 2023
Dear IanThank you for taking the time to review your stay with us. I am delighted your enjoyed your stay and hope we can welcome you back soonKind RegardsAnnette Dodds

8/10 Good

evelyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Central location, spacious apartment, nice and quiet, although in the town centre. Ideal for shopping trip. Comfortable beds and living area. Parking available at reasonable charge. Reception very helpful. Would recommend these apartments.
Response from Annette on 29 Dec 2022
Dear EvelynThank you for taking the time to review your stay with us. I am delighted you had a comfortable stay. I do hope you had a peaceful Christmas and we can welcome you again in 2023. Best Wishes to you and your family. Annette Dodds General manager

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Great apartments in city centre.
From booking to checking out everything was perfect. I had communication with Joanne and Annette They were both helpful. The apartment itself was spotless and Huge. We were upgraded to a 2 bedroom apartment free of charge, wasn't needed but a nice touch. Meant I could have my morning dump in 1 bathroom whilst the wife put her face on in the other bathroom. 1 note for other guests, don't take the door key out of yourpocket as getting out of the lift. I managed to drop mine down the gap between the floor and the lift and all the way down the lift shaft, mny bad. I was informed by the chap I'd probably have to pay for a new key but thankfully they managed to retrieve it. Overall a great stay and already booked another couple of nights.
Stayed 2 nights in Feb 2022
Response from general manager on 11 Feb 2022
Dear Ben Thank you for your lovely review. I am delighted you and your wife had a relaxing time. We managed to retrieve our key so no harm done. Your key isn't the first or the last to end up down the lift shaft. I am looking forward to welcoming you back again, take care Kindest regards Annette Dodds

8/10 Good

Will

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022
Response from Jo on 23 Jan 2022
Thank you for your great review Will. We hope that we can welcome you back soon. Kind Regards Premier Suites Newcastle

10/10 Excellent

Ms A

Liked: Cleanliness, room comfort
Fabulous Apartments
Fabulous stay. The staff at Premier Suites offer a warm welcome and are very helpful. The apartment was very clean, comfortable and well stocked with everything needed for a long or short stay. I was particularly impressed with how well equipped the kitchen was because as well as the basics crockery and cutlery etc, there were baking trays, whisks, grater and all manner of things that enabled me to cook a Christmas dinner with all the trimmings. The bed was comfortable and I slept well. I will stay here again and would highly recommend it.
Stayed 4 nights in Dec 2021
Response from general manager on 10 Jan 2022
Dear Ms A Thank you for taking the time to review your stay with us. I am delighted you were comfortable and enjoyed the facilities. We are very grateful for your feedback and hope we can welcome you again very soon. All the very best to you in 2022 Kind Regards Annette Dodds

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, room comfort
Highly recommended
Really enjoyed our stay, lovely well equipped apartment, very helpful staff and great location. We will definitely be back.
Stayed 1 night in Dec 2021
Response from General Manager on 13 Dec 2021
Dear Gwen Thank you so much for your kind feedback. I am delighted you took the time to review your stay with us and hope we can welcome you back soon, but until then I do hope you have a great festive holiday and the very best in 2022. Kindest Regards Annette Dodds

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort
Perfect location
Perfect location, central and just a short walk from the railway station. We have stayed here twice, during the week and at the weekend. It can get noisy outside on Friday/Saturday nights, but this is Newcastle city centre and to be expected. An apartment is home from home, better than just a room in a hotel, so much more freedom.
Stayed 4 nights in Dec 2021
Response from General Manager on 13 Dec 2021
Dear Jillian Thank you for taking the time to review your stay with us. I am delighted with your feedback and hope the external noise has not disturbed you too much. We would be delighted to see you again but until then, let me take this opportunity to wish you the very best in 2022 and hope to see you soon Kind Regards Annette Dodds

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021
Response from GENERAL MANAGER on 13 Dec 2021
Dear Matthew Thank you for your review, I am delighted to see you enjoyed your stay. I do hope we can welcome you back soon. All the very best for 2022 Kindest Regards Annette Dodds

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, room comfort
Perfect stay
Lovely lady on reception very friendly throughout. Spacious clean room and very comfy beds. Didn’t want to get out haha. Right in the centre and a stones throw away from the o2 academy. Perfect stay
Stayed 1 night in Nov 2021
Response from General Manager on 5 Nov 2021
Dear Lewis Thank you for taking the time to review your stay with us. I am delighted with your comments. Its great to heat how much you enjoyed yourself and hope we can welcome you back soon. Kind Regards Annette Dodds

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, room comfort
A gem.
Stumbled across these suites as an alternative to getting 2 hotel rooms. Worked out brilliantly. 2 bedrooms and 2 bathrooms, large lounge with kitchen/diner. Close to town centre and train station. Some noise from the courtyard behind (mainly people shouting) but generally fine.
Stayed 4 nights in Sep 2021
Response from General Manager on 5 Oct 2021
Dear Lydia Thank you for taking the time to review your stay with us . I am delighted you enjoyed your stay and gave such lovely feedback. I do hope the external noise you experienced would not deter you from staying with us again. We would love to welcome you back on another occasion. Kindest regards Annette Dodds

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, room comfort
Lovely overnight stay
The aparments are lovely and clean and have everything you need especially if you are staying longer. We found it better than a hotel 2 bedrooms 2 bathrooms and all the facilities in the kitchen including a washing machine. The staff are really helpful. Wouldnt hesitate to use again and recommend them to friends and family.
Stayed 1 night in Sep 2021
Response from General Manager on 23 Sept 2021
Dear Anne Thank you for taking the time to review your stay with us and for giving so fabulous feedback. I am delighted you found everything you needed and found your stay comfortable. I do hope we can welcome you back soon Kind Regards Annette Dodds

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Newcastle
Lady in reception very friendly and informative the room had everything you could need it was if a high standard and very clean I would definitely stay here again
Stayed 1 night in Sep 2021
Response from General Manager on 9 Sept 2021
Dear Paul Thank you for taking the time to review your stay with us. We do appreciate your feedback and kind comments. I am delighted to see you enjoyed all aspects of your stay and hope we can welcome you back soon. Kind Regards Annette Dodds

10/10 Excellent

Khalid

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021
Response from Annette on 27 Jul 2021
Dear Khalid Its great to see you had a great time. thanks for taking the time to send your feedback, its truly appreciated and hope we can welcome you back soon, Kind regards Annette (GM)

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Great staff
Very nice place in a good location with excellent staff both friendly and helpful
Stayed 1 night in Mar 2021
Response from General Manager on 26 Mar 2021
Dear David. Thank you for taking the time to review your your stay with us. We do appreciate your feedback and I am delighted to read you found your stay most satisfactory. I do hope we can welcome you back very soon. Kindest Regards Annette Dodds

8/10 Good

Colin

Liked: Cleanliness, room comfort
Hospital vacation
Would have been all smiles if we could have gone drinking / shopping but due to lock down sadly just used as I was having dental procedures which needed me early morning and afterwards too drugged to drive so our 2 night stay was good considering
Stayed 2 nights in Mar 2021
Response from Joanne on 20 Mar 2021
Hi Colin, Thank you for the great review - we totally agree that a bit of leisure time would have been great - hopefully not too long now and we hope we can welcome you back to experience all Newcastle has to offer very soon. Kindest Regards PS Newcastle

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2020
Response from General Manager on 1 Dec 2020
Dear Phil. Thank you so much for taking the time to score your stay with us. Its great to see you found everything to your liking. I do hope we can welcome you back soon. Take care best regards Annette (GM)

8/10 Good

S S T

Liked: Cleanliness, room comfort
good price for a spacious accomodation
The flat is spacious and comfortable. The lift was not working during my stay and my flat was up at the 6th floor... The staffs are helpful and welcoming but there is no staff after 5 pm. I didn't realise that the password to the parking changed on every Monday and lucky that I found a staff to help me in just before 5 pm.. The flat is clean and cosy, the price worth the money.
Stayed 1 night in Sep 2020
Response from Annette on 23 Sept 2020
Dear SST Thank you for taking the time to review your stay with us. We do appreciate your feedback and kind comments. Please remember we are on call after reception closes so we are here for you should you of had an issues after reception closes. I do hope we can welcome you back soon Kind Regards Annette Dodds

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Perfect family accomodation
This was the perfect base for our trip along the northumberland coast. The apartment was spacious, clean and well eqipped. We even used the washine machine twice. Great accomadation for our family of 4 to spread out and relax.
Stayed 3 nights in Aug 2020
Response from Matthew on 25 Aug 2020
Dear Guests, thanks for taking the time to review your stay and thanks for the great feedback. We are delighted that you enjoyed your stay with us and we hope that we can welcome you back. Kind regards Matthew GM

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Operations Executive on 11 Aug 2020
Dear Joanne Thank you for taking the time to review your stay with us and for awarding us with a great score. We do appreciate your feedback and delighted to see you enjoy all aspects of your stay. Stay safe and I hope we can welcome you back soon. Kind regards Annette Dodds

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Annette on 17 Feb 2020
Thank you for taking the time to review your stay with us. We appreciate your feedback. I hope we can welcome you back soon Regards Annette Dodds / Operations executive

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Premier suites are good , not far from rail station and elden shopping centre
Stayed 1 night in Dec 2019
Response from Annette on 27 Dec 2019
Dear Guest Thank you for taking the time to review your stay with us. We do appreciate your feedback and hope we can welcome you back soon. Happy New Year. Kindest Regards Annette Dodds / Operations Executive

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very friendly and helpful. The fabric of the building interior was in poor condition and could be refreshed. During night times, there was a lot of street noise which caused sleepless nights.
Stayed 5 nights in Aug 2019
Response from Annette Dodds on 3 Sept 2019
Dear Guest Thank you for taking the time to review your stay with us. We do appreciate your feedback and have taken on board your comments. We do only rent the building and investment from the property management company for the public areas is limited. We do prefer to use our capital expenditure wisely within the apartments themselves. However, I am sorry to read that the external noise has disturbed your sleep, it is an unfortunate downside of our very central location. We do have some apartments on the back of the building which can be quieter. If you would consider staying with us again, please highlight this to us on your booking and if available we would ensure you were allocated an apartment on the quieter side of the building. Kind Regards Annette Dodds / Operations Executive

8/10 Good

Reema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Annette on 13 Aug 2019
Dear Reema Thank you for taking the time to review your stay with us and for the positive score. I do hope we can welcome you back soon. Kind Regards Annette Dodds / Operations Executive

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Joanne on 23 Jul 2019
We hope that you have enjoyed your stay here in PREMIER SUITES Newcastle and thank you for the great score! It would be great to welcome you back in the future. Kindest Regards

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Matthew on 11 Jun 2019
Dear Luke, thank you for the review and we are delighted that you enjoyed your stay with us. We hope that we can welcome you back again very soon. Kind regards Matthew GM

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
very good, comfortable appartment, good check in..
Stayed 1 night in Apr 2019
Response from Annette Dodds on 30 Apr 2019
Dear Robin Thank you very much for taking the time to review your stay with us. We do appreciate your feedback and its great to read you have enjoyed all aspects of your stay. I do hope we can welcome you back soon. Kindest Regards Annette Dodds / Operations Executive

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great place and very central
Stayed 2 nights in Jan 2019
Response from Matthew on 19 Feb 2019
Dear Kevin many thanks for taking the time to review your stay and thanks for the great feedback. We do hope that we can welcome you back again very soon. Kind regards Matthew GM

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very clean. This is our 3rd time staying and wouldn't stay anywhere else now.
Stayed 3 nights in Dec 2018
Response from Annette on 31 Dec 2018
Dear Lynne Thank you for taking the time to review your stay with us. We do appreciate your feedback and it was lovely to see you again. I hope you have a great New year and look forward to seeing you on your next visit. Kind Regards Annette Dodds /operations executive

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Joanne on 18 Dec 2018
Hi Jacob, Thank you for your great review, we are so pleased that you enjoyed your stay and we hope to see you again in the future. Kind Regards

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home from home
always try and use an apartment when working away , had excellent service from the staff , all very helpful and accommodating. underground parking , well equipped , smack bang in the centre of town , a couple of mins walk to China town , everything you need for a city break Thanks again to the staff
Stayed 3 nights in Dec 2018
Response from Matthew on 14 Dec 2018
Dear Lloyd, many thanks for the great review and we are delighted that you enjoyed your stay with us and we really appreciate the great feedback. We hope to welcome you back again very soon. Kind regards Matthew GM

10/10 Excellent

Caroll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside Noise Detracts
This place was within walking distance to the concert venue. I liked this place, it was roomy, neat, fully furnished including full kitchen, living room and washer/dryer unit. Really was move-in condition. My only issue with the place is that my shower floor wasn't totally clean so I used the other bathroom. The location was great, but it's also a main walk through that I heard loud voices well after 3am. Would stay again.
Stayed 1 night in Dec 2018
Response from Matthew on 12 Dec 2018
Dear Caroll, thank you for taking the time to review your recent stay with us and we appreciate the feedback. I am sorry that you had a cleanliness issue in one of the bathrooms this is not indicative of our usual high standards. As we are located in the Heart of this vibrant city then some external noise can be unavoidable. Great that you would stay again and we hope that we can welcome you back again very soon. Kind regards Matthew GM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation and value for money. Friendly and helpful staff.
Stayed 2 nights in Nov 2018
Response from Annette on 4 Dec 2018
Dear Guest. Thank you for taking the time to review your stay with us. We are delighted with your comments and appreciate your feedback. I do hope we can welcome you back soon. Kind Regards Annette Dodds / Operations Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Joanne on 13 Nov 2018
Thank you for the fantastic score! We hope that we can welcome you back in the future.