Partner hotels in Old Town Edinburgh, Edinburgh

"I find a vast difference in customer service when traveling to different countries and this hotel has exceptional customer service. The staff is always friendly and quick to meet whatever need that you have insofar as they are able to accommodate. The breakfast is delicious and service there is also amazing. I will be looking for Virgin properties to stay wherever we travel going forward. "

"Room too small"

"Great location. Lovely big room and bathroom. Very clean. Enjoyed the pool and steam room/sauna - practically had them to myself. It’s a shame there are no loungers round the pool (as per photographs on website) - only chairs. It’s a small area so maybe they weren’t practical. "

"Good central location on the royal mile"

"Great hotel in a great location. Staff was super helpful"

"Convenient to center city sights"

"A gem on Grassmarket! What a beautiful view of the Castle. Superb service. A five star facility for sure!"

"Everything was good! On shampoo and conditioner they should spend more money! Also can be a bit more genourous on coffee pod! Giving dirst two for free and the n the rest with money!"

"Very handy to all shops and needs "