Riviera Maya Hotel Guide - Hotels with Air Conditioning in Riviera Maya, Mexico

"My 2nd time at particular resort. I have a feeling that resort is little bit in ‘saving mode’. Felt like food was better previous time, and booze was higher end, less alacarte options included (only 3 vs 6)😎 No birthday gifts of recognition from hotel this time. Overall still great pace to go. Staff was awesome, very clean resort, spotless comparing to other places I have seen. I walked in several neighborhood hotels as well, and should say that Bahía Príncipe Tulum was still the right choice. "

"Rooms - very clean, well maintained, no issues with broken things or rusted out showers etc. Staff - polite and quiet, when you need help they are all willing to assist. Front desk assistance will ways try and sell you on "extra" stuff thag you do NOT need and you need to be firm when saying no youre not interested. Pool/Beach - clean, safe, lots of seating (get out early for a chair though because they go quickly). Beach is the reason we come, zero sargasum seaweed because of the net across the enterance on the man made inlet of water. A lot of fish swimming around which is awsome for kids and adults to see, crabs, turtles as well. Lots of trees for shade also. Food - Average, nothing fancy, buffets could be a bit better in food selelction but zero issues Overall a great resort, especially for families on a budget, would recommend to anyone!"

"We stayed at the Bahía Coba resort which is basic tier of the resorts. The beds were very stiff and the buffet food was decent. Although, there was little communication on how to book the private restaurants for the week that we stayed."

"This hotel was phenomenal. Everything you can think of is here. Enjoyed my swim out room"

"The rooms were not clean when we arrived and they were old a little other than this everything was good"

"Stayed March 1-11, 2026 The beach was terrible with sargassum never seen before. I realize this is a natural phenomenon but no effort was made to reduce it. The Sargassum started to rot making a smell so bad it permeated most of the resort. Bathrooms needed upgrading. Staff amazing. Pool areas wonderful. If you are a “beach” person stay away…..if you are a pool person it’s good. "

"We had an excellent 10-day stay at TRS Yucatán in Mexico. From the moment we arrived, everything was exceptional — the resort, the food, the atmosphere, and especially the staff. The service throughout our stay was outstanding. Every member of the team was friendly, attentive, and genuinely committed to making sure guests had the best experience possible. A special mention has to go to our butler, Moses. He was absolutely amazing from start to finish. Nothing was ever too much trouble, and he went above and beyond to make our stay smooth and enjoyable. His attention to detail, kindness, and professionalism really made our holiday extra special. We truly had a fantastic time and would highly recommend TRS Yucatán to anyone looking for a relaxing and luxurious getaway. We would definitely love to return."

"Amazing entertainment and staff as always. Constantly working their hardest to maintain a clean and fun environment for everyone. "

"Our family just returned from an incredible stay at this all-inclusive resort in Mexico, and it was easily one of the best vacation experiences we’ve ever had. We traveled as a group of 11—adults and kids—and everything from start to finish exceeded our expectations. The food was fantastic, the rooms were comfortable and spotless, and the entire property was beautifully maintained. The staff truly made the trip special with their attentiveness and kindness. A huge shout out to Carlos and Aldo from the Travel Club, who were so welcoming and helpful throughout our stay, and to Ali Garduno from Concierge, who went above and beyond to make sure our group had everything we needed. Traveling with a big family can sometimes be tricky, but the team here made it seamless and enjoyable for everyone. We’re already talking about coming back! 🌴☀️✨"