Hotels with Air Conditioning in Quintana Roo

"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"The entire place is very clean. From the rooms to the restaurants, bars and shared restrooms were all super clean. Beach view from our balcony (16th floor) and from poolside was awesome. The staff are all welcoming, friendly and make you feel right at home from the moment you arrive. My wife and I stayed there for a week for our honeymoon and their services was exceptional. Special thank you to our bartenders De Dios and Jonathan along with one of our servers Edgar Abigail for going above and beyond to make my wife and I feel and share the special moments at Secrets."

"Breakfast at Miramar is the best the assortment of options, it was by far the best meal there"

"Love this place, wish I could live here"

"Absolutely perfect!! Food, amenities, property, staff, drinks, all 100%. We will certainly return."

"The food here was not the greatest but was edible. We ended up going out to eat at least once a day. The bar was great - not watered down as many say. The staff was the best and friendliest we have ever encountered in our travels - and it was every single employee not just a couple. The entertainment we found was lacking. We could hear entertainment at neighboring resorts and you could hear the guests and they were having a great time. And not nonstop partying fun. But here it was mediocre."

"The staff was awesome especially the entertainment staff they were so fun!!"

"Would not recommend. The rooms were extremely outdated. Paint was flaking off walls, outlets and light switches clearly hadn’t been cleaned long enough for dirt to buildup around them. The 4th floor smelled like dirty mop water for the entire trip. The sink wouldn’t drain properly. The food was possibly the worst I’ve had. Would definitely spend the extra 1k to go to a very nice all inclusive. "

"Nice hotel property in Cancun with a wonderful staff. The hotel itself is old and showing a lot of signs of age. Amenities are crowded and even though the hotel claims to have a no reserving chairs policy, you will find people up at 5am placing towels on seats that dont show back to the seats until after lunch. If you want to enjoy the amenities you really have to be up at at some seats by 8am. Food options were great, very much a cruise ship on land with very cruise ship-esque meals. Enjoyed our few days here!"