United Kingdom Spa Holidays

The staff were very friendly, first impressions were the hotel was immaculate. The room was clean and tidy and plenty big enough for 2. The pool, steam room and sauna were amazing just a shame the hot tub wasn’t working

We visit annually McDonalds Spa in Bath for a 3-4 day stay for the past 5 years and has always been amazing. This time was very different, my daughter went for a shower at 10 pm but there was no hot water, no phone in the room, so used mobile to call reception, tried 3 times no answer. Hot water was fixed next day. Both twin beds needed to be remade due to the insert being only a single in a double cover and was all on one side that was tucked under the bed, again tried to call reception no answer. Housekeeping was lacking due bed issue and non replacement of tea & sugar and not taking away dirty dishes of general wiping done of areas. There seemed less staff and spa staff are contracted rather than employed by the hotel. Spa experience was no as special as usual. My daughter had reaction on her skin after advising that she has sensitive skin, but uses the Rose Elemis products these were not used.

10/10 all round. Staff pleasant Room clean Food great. Well done to everyone

Lovely hotel, but the spa was a booking system and it was fully unavailable during our stay. So massively disappointed we came here for a spa break which we couldn't actually book to use...

We had a wonderful stay here and can't wait to do it again! The staff were all brilliant, from check in to check out. The pool was superb and we enjoyed the bar and restaurant too. A real 5 star experience.

We visit annually McDonalds Spa in Bath for a 3-4 day stay for the past 5 years and has always been amazing. This time was very different, my daughter went for a shower at 10 pm but there was no hot water, no phone in the room, so used mobile to call reception, tried 3 times no answer. Hot water was fixed next day. Both twin beds needed to be remade due to the insert being only a single in a double cover and was all on one side that was tucked under the bed, again tried to call reception no answer. Housekeeping was lacking due bed issue and non replacement of tea & sugar and not taking away dirty dishes of general wiping done of areas. There seemed less staff and spa staff are contracted rather than employed by the hotel. Spa experience was no as special as usual. My daughter had reaction on her skin after advising that she has sensitive skin, but uses the Rose Elemis products these were not used.

We had a wonderful stay here and can't wait to do it again! The staff were all brilliant, from check in to check out. The pool was superb and we enjoyed the bar and restaurant too. A real 5 star experience.

Spa was amazing. Very central ,very near shops and restaurants.

We visit annually McDonalds Spa in Bath for a 3-4 day stay for the past 5 years and has always been amazing. This time was very different, my daughter went for a shower at 10 pm but there was no hot water, no phone in the room, so used mobile to call reception, tried 3 times no answer. Hot water was fixed next day. Both twin beds needed to be remade due to the insert being only a single in a double cover and was all on one side that was tucked under the bed, again tried to call reception no answer. Housekeeping was lacking due bed issue and non replacement of tea & sugar and not taking away dirty dishes of general wiping done of areas. There seemed less staff and spa staff are contracted rather than employed by the hotel. Spa experience was no as special as usual. My daughter had reaction on her skin after advising that she has sensitive skin, but uses the Rose Elemis products these were not used.

10/10 all round. Staff pleasant Room clean Food great. Well done to everyone

Lovely hotel, but the spa was a booking system and it was fully unavailable during our stay. So massively disappointed we came here for a spa break which we couldn't actually book to use...