Palaces in Europe

"Staff was amazing and always greeted us! Informative and helpful. And room was nice. Was some mold on the ceiling, the grout and on the bath mat, but we never mentioned it to them. Location was great for what we wanted to do as first time visitors. "

"Room was great value. Lovely helpful staff, the food was delicious as well. Perfect location for theaters but also good location for exploring London. Would definitely recommend staying here and will be returning in the future."

"The room was modern and great."

"Vast choice at breakfast. Tables Cleared efficiently. We had a room upgrade which was appreciated. The hotel is very convenient for Waterloo and the South Bank"

"Wonderful hotel nice and central. Very comfy bed. Lovely staff. Tasty breakfast "

"Comfy beds and pillows m, staff was great!"

"Excellent breakfast"

"Staff here is superior (I’ve traveled 6 continents, many hotels). Printed something for me from an email; friendly; answered questions about ways/times to get to Schiphol; friendly conversations @ front desk & dining area hostess every day. Loved this place."

"Room was perfect, staff were super friendly and professional. The food and spa are amazing and location is within walking distance to the Christmas markets, bars, restaurants and shops. It’s out 5th visit and we would recommend to anyone. "