Ipstones Hotels

"I had a lovely stay at this hotel. The bedroom was lovely and very comfortable, and that spa facilities provided the perfect way to relax. The food was excellent and the staff were all lovely and made us feel so welcome. "

"Beautiful hotel staff absolutely amazing."

"In the national peak district park Buxton is lovely. Room was OK but decor starting to look a bit dated. Stayed here many times before but I think the new owners are neglecting it in favour of their new hotel on the crescent round the corner. Breakfast used to be table served cooked fresh and served by lovely elderly waitresses, but is now just a hot buffet style and the staff look as though they do not care about the guests. Strict about 11am checkout too. Would still stay here again though because this hotel has character."

"Whilst this once nust have been a high prestige hotel to stay at, it's decay is obvious. The wind howls through the corridors and rooms permanently as the floors are uneven and the windows are wonky, creating a permanent draft. I specifically chose this place because it stated it had a gym, but upon arrival I learned that more than 60% of it was closed because of water damage, with buckets on the floor all over, an evil stink of humidity as water was dripping from the ceiling. Ridiculous they still informed me they also charge 6£ for a day pass, despite only some weights and a bike and pool/titsy tiny sauna were accessible. Why did they not inform me? I would've cancelled my booking and stay at the Leewood, which is fab and has a functioning clean gym. I'm really annoyed and tempted to ask money back. There's no room service during the stay unless one explicitly asks for it. Flaky wifi also, making it a fail for my business trip. Total disappointment! I'll discourage anyone from staying there. "

"The food in the restaurant was very good and in a lovely emvironment. I was a little disappointed with the spa - it was more like a leisure centre pool than a spa. A lovely historic building. We stayed in the old part which was gorgeous. Really helpful, pleasant staff."

"Nice communal areas, friendly staff and good service. However the rooms are severely outdated and in need of renovation - there was damp/mould in my room, peeling paint, bathroom was old, room was also dusty. Not the standard I'd expect for Champneys. "

"Clean, good facilities, nice atmosphere. "

"We weren't advised there was a pool, so we didn't get to use it. Staff were all lovely, especially receptionist who booked us in. But the second lift being out of order meant we had to wait for the lift when checking out. There was a chair in our room [118] that needed joints gluing and could have collapsed, and somewhere in the bathroom is leaking damp, resulting in a few harmless fruit flies and damagedbath panel and skirting. "

"Heat was not working but had portable one from reception. "