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"Very well located, staff very attentive excellent people! "

"Location was great within walking distance to most things, like bars restaurants etc. Accessible to public transport parks and open areas. "

"Outstanding staff who made a real effort to assist. Can definitely be recommended!"

"Great hotel, lovely staff, breakfast was good and consistent. location was perfect. "

")Everybody working in Hanoi Lotus Boutique Hotel was happy and makes guests happy as well... I enjoyed my stay more than I expected and received warm hospitality from their heart. I appreciate their professionalism and I was reminded that I have to go back to basic since I’m working in service industry. I have a story that I would like to share because I would like to show how much I appreciate what they did to me. After I checked out, I got sick and needed to take short rest until a car going to the airport shows up. Front desk staff, Ms. Anna ( I hope this is her name, showing on my invoice ), and the gentleman ( who also helped me to check me in ) were really kind and allowed me to use a room that I have checked out already. They kept taking care of me until last minute. Thank you everyone very much !!! I will definitely go back to enjoy staying there once again !!!"

"Great location walking distance to all locations in Hanoi old quarter. They upgraded my room and got with a balcony. Very big room. Special and big thanks to Ms. Anna for her excellent service, and she is ready to help with anything you need. "

"Good breakfast, nice and friendly staff."

"We had a lovely stay at the Champton. Millie and Charlotte were very friendly and helpful as were all of the staff. The rooms were clean and comfortable, breakfast buffet was amazing with a wide selection of foods. I highly recommend this hotel!"

"The breakfast was outstanding. In a country noted for the hotel breakfasts this was one of the best. The room was lovely; immaculately clean with a lovely bathroom. TV and lighting so easy to use. Staff very helpful, warm and went out of their way to make the stay enjoyable. "