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"The staff was very friendly and competent, Angela the lady at the reception was very delicate and kind, good level of English, she sent me a small birthday cake to the room, it was great! Thanks for everything. "

"Out standing "

"My husband and I had such an incredible stay at the Lotus Boutique hotel during our honeymoon! The team surprised us with a lovely gift in our room, and the room itself was so comfortable and beautiful. And the staff was just the friendliest."

"Best hotel in Hanoi Old quarter"

"I view this hotel as a Beautiful Boutique Hotel that is in a wonderful location. I have stayed here before and I will stay here again!!! They are in the process of making some renovations, that are only going to enhance my future visits!!!! I checked in late, which was handled well. I like everything about this hotel, but the thing I like the most is the STAFF - everyone always willing to help and they do it with a SMILE!!!!! I will be returning to this hotel in a couple weeks before I return to America. This is a hidden GEM!!!!!"

"Great property "

"Hotel was great! Oasis in the middle of a very bustling, crazy and tough city! Room was great, pool was good. But all in the city so everything was a bit small (I'm 6"4 and was with my family...maybe we were too big : )... Really liked Sophie, she saw to all of our needs, but all of the staff were great and keen to help!"

"Excellent hôtel, staff, breakfast. Location perfect. "

"Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt . "