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Reviews of Avonmore Hotel Cartwright Gardens

3 out of 5
Avonmore Hotel Cartwright Gardens
57 Cartwright Gardens, London, England

Reviews

6.6
Rating 10 - Excellent. 42 out of 429 reviews" "
Rating 8 - Good. 157 out of 429 reviews" "
Rating 6 - Okay. 123 out of 429 reviews" "
Rating 4 - Poor. 60 out of 429 reviews" "
Rating 2 - Terrible. 47 out of 429 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Easy to find. Walking distance from Kings Cross. Next to University so students were about. Clean but dated. Comfy bed. No aircon so it might get quite hot in summer but was okay in March.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, good pillows, nice duvets, clean room, nice staff and excellent location. Building is very pretty too
Stayed 1 night in Feb 2024

4/10 Poor

Gaynor

Stayed 1 night in Jan 2024

4/10 Poor

Houri

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
The hotel does not washing basin and water in the public toilet. No elevator Difficult for old and disable people No refrigerator in the room
Stayed 2 nights in Dec 2023

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was quiet, good location, staff was friendly.
Stayed 1 night in Oct 2023

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel right in the centre if London 10 minutes from King’s Cross 19/15 minutes from Oxford Street
Stayed 3 nights in Oct 2023

4/10 Poor

Daniele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

2/10 Terrible

Stephen

Stayed 1 night in Jul 2023

6/10 Okay

Amit

Business traveller
Very high up
Stayed 1 night in Jun 2023
Response from m k on 20 Jun 2023
Thank you for your review

10/10 Excellent

michael

Stayed 1 night in Mar 2023

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless Bijou room, good value for the money...
Although my single room was a little compact, it was very clean, with a modern recently updated ensuite shower room. The bed was very comfortable with pristine bedding. Great location, with helpful staff. Although no breakfast provided there was plenty of local reasonable cafes. I would definitily recommend this hotel and use again.
Stayed 2 nights in Feb 2023

2/10 Terrible

Christopher B.

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is not a hotel and should not be advertised as one. This is more of a old and unkempt guesthouse. This is a one star property at best, but you would be better off finding literally anything else. The room was small and musty. The electricity in the bathroom stopped working and we had to take showers using our cell phone flashlights. We did not stay for a second night but the manager rudely refused to refund anything to us. I HIGHLY RECOMMEND AVOIDING THIS PROPERTY

2/10 Terrible

Anastasija

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely not a 3 star hotel, more like minus 3 stars. It is hugely dated, grubby, not been renovated for at least 20 years and the fire safety is questionable. The smoke alarm was taped over in our room. We were in the attic bedroom and most certainly would have broken our legs trying to evacuate down those stairs. I would really recommend staying clear of this property. It is a rip off.
Stayed 1 night in Jul 2022

2/10 Terrible

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
Overpriced. Washroom was smaller than a closet. Couldn’t fit inside. No air conditioning. Fans from the 1800’s. Burnt out light bulbs. Hooks in wall not secured. Staff were very unfriendly when I brought a friend over. Said I could not. If I am paying $550CAD for two nights, I expect to be able to bring a local friend into the “hotel”. Book an extra 10 min out-you can get anywhere on the tube. Definitely not worth the money.
Stayed 2 nights in Jul 2022

10/10 Excellent

Roberta

Stayed 1 night in Jul 2022
Response from islam on 9 Jul 2022
Thank you very much for your lovely review.Thank you

6/10 Okay

Takahiro, Nagoya

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good - Close to St.Pancras Station Staff service Friendly Not good - Facility is old. No elevator and narrow stairs Room Floor squeaking. Acceptable - internet speed ( DL around 30Mbps)
Stayed 1 night in Feb 2022

8/10 Good

Michael

Liked: Cleanliness
Cheap and basic
Cramped room on top floor that would normally only be big enough for a single but a double was squeezed in .having to force door open and shut past matress .
Stayed 1 night in Jan 2022

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don't plan on actually sleeping if you stay there.
The hotel is well sited for Kings Cross & Euston stations on a quiet side street. However I was in a basement room with 2 short sets of stairs to get there and no lighting on the 2nd set. Not good if you have any vision problems. The narrow room was clean with adequate storage for 2 nights. However 1 of the 3 ceiling lights didn't work, nor did the light above the bedroom mirror. The bathroom needs some TLC, starting with the radiator that did not work. I had to keep the door to the bedroom wedged open to get some heat in: needed as this was in December. The shower worked well but there was no grab-rail and no non-slip stickers on the shower tray. Another accident waiting to happen. They didn't warn me that the room is above the underground and every 2 minutes or so a tube train would thunder along under the floor. Outside was a generator of some sort so there was a loud buzzing sound all the time. Sleep was not easy but at least the trains stop late at night. However on both mornings someone thudded their way into the room above at about 4am then banged and crashed for several minutes then left. This pattern went on for at least 2 hours. This must have been someone working at the hotel because I can't see a guest behaving like this.
Stayed 2 nights in Dec 2021

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small and narrow but for the price and I paid and the location it was worth it.
Stayed 1 night in Nov 2021

8/10 Good

Paddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, one criticism.
Lovely staff, very clean and welcoming HUGE TV. big comfy bed. Only criticism is we werent warned that the doors will be locked after a certain time with no way in and no one to contact. Luckily another guests dog needed the loo so we got in eventually but we were worried for quite a while that we would have to sleep in the car lol.
Stayed 2 nights in Nov 2021

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness
Stayed 1 night in Nov 2021

2/10 Terrible

Ben

Disliked: Property conditions & facilities
There is currently a large building site right next the property I got into my room 6am to get some rest. At 7.30am the hammering/drilling etc. The windows are single glazed and might as well not have been there in terms of noise prevention. So I got zero sleep and checked out 9am.
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Try to avoid staying here even if it’s for one night, the place definitely needs some renovations done not only that but if you wanted to charge your phone you have to buy a specific port to do so. Overall this place was terrible.
Stayed 1 night in Sep 2021

10/10 Excellent

Abshir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and nice places
Stayed 1 night in Dec 2020

4/10 Poor

Aniema

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated
In need of serious refurbishment
Stayed 1 night in Dec 2020

10/10 Excellent

Ramya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Janet B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Just exceptional, clean, tidy, good customer service and great breakfast to fuel your day,, I stay here as often as I can during work in London. Would highly recommended.
Stayed 1 night in Mar 2020

4/10 Poor

NOMAAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
First of all, the linen and bedding in general were spotless and very clean, and the staff were nice enough. Also, the breakfast wasn't bad. Therefore, I've given a 2-Star review. However, the above factors are secondary to the primary objective of getting a good night's sleep! In a nutshell: -There is a loud sound EVERY few minutes which shakes the room. It is obviously the trains from the underground. The sounds die down at night and are now absolutely CONSTANT. YOU WILL NOT SLEEP past 6 or 7am. It's 7.56am as I write this (to post later). -I can hear other guests walking around, plus can hear conversations very loudly and clearly. This "hotel" is basically a house with paper thin walls converted into a hotel. -The WIFI is TERRIBLE! I have had one or two bars at best, and the signal continues to disappear for hours at a time. -The room was slightly chilly last night; couldn't find a radiator or any heating switches. The bathroom is VERY COLD. -You must hand in your key whenever you leave the hotel, though there is a 24 hour front desk.
Stayed 1 night in Jan 2020
Response from Avonmore Hotel on 20 Mar 2020
Thank You

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Like: breakfast Dislike: instant coffee at breakfast
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely nothing like it says it is online. They will not let you keep your room key... extremely uncomfortable & did not stay there.
Stayed 1 night in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allotted family room on 4th floor , poor access , uneven staircases , uneven floor , difficult to climb with luggage Slip while climbing No help from reception , no lift , uncooperative staff Room too small with poor distribution of electric socket Shower room smelly and full of dirt No public toilet It’s a bed and breakfast NOT hotel We left room after one night and paid for two night Please let us know how to go ahead for complain and claims Thanks for asking feedback Regards Jamjute
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and a pleasant comfortable room - we had a 4 person family room on the top floor. Didn't try breakfast so can't comment, but otherwise the hotel was very pleasant and I would stay here again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

John

Business traveller
Liked: Staff & service
Over all a reasonable one night stay.
Located close to Kings Cross. Despite the central location it was a quiet hotel (the noises outside from about 05:30 were just London waking up). Its a converted house over about four floors with breakfast room in the basement. All staff were very polite and helpful. My room which should have been en suite had a seperate but private bathroom. Normally not an issue but no robe was provided so it was either get dressed to use it or do a dash across the corridor. I could have compalined as I booled en suite but I was there for one night. Breakfast was very good and well served. Overall a reasonable one night stay. It was pricey for what I had but its London rates. There is a lot of competition at this level and I would look around a bit more if staying in the area again.This is no reflection on the Staff or Hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but the room is old.
Not really a hotel but more a B&B. Small room. Smaller bathroom. About 2 ft from edge of toiler to the wall. Shower didn’t drain as fast as the water flow. Almost flooded the bathroom. Very small shower. But great water pressure. Carpeting is dated and needs a refresh. TV is blah, channels are hit or miss. Definitely not recommended for larger folks. I’m 5’7” and 200# and was tight for me. Great bed, slept well.
Stayed 1 night in Sep 2019

6/10 Okay

MAN HAW

Disliked: Room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Kim

Business traveller
Disliked: Property conditions & facilities, room comfort
Shower dripped all night Curtains hard to pull across Old condition
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location was excellent. Bathroom was very small and hard getting luggage up the stairs. However the excellent staff did help take luggage out on check out
Stayed 2 nights in Sep 2019

8/10 Good

J, Vancouver, BC

Travelled with family
Liked: Staff & service
Okay for overnight rest, don’t expect much. Close to St Pancreas, by the garden and closer to restaurants is bonus.
Stayed 1 night in Sep 2019

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

S

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

romona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightmare
no air conditioning and not at all clean. I need my money back. I had to check into another hotel the same night
Stayed 3 nights in Jul 2019

2/10 Terrible

Alfonsas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below budget standard
Chose this hotel because I regularly work in Bloomsbury and have stayed at other hotels in Cartwright Gardens, the road where the Avonmore is situated. Bloomsbury is a pleasant area that I would recommend. Unfortunately the Avonmore was below budget standard. My room had a hole in the door, a big rip in the bedsheet, cigarette ends and rubbish outside the window and one flimsy lock on the door. A door chain is a cheap and basic addition but like the repairs that were needed in the room, which would have been cheap and easy to do, there is no attempt to maintain a basic standard at this hotel. I stayed in July and it was quite hot, there is no air conditioning or fan so the only way to stay cool is by opening the window, unfortunately the window opens into a balcony which has free access to and from two other rooms, making an open window a security risk. Sorry I can't be more positive but this hotel felt grubby and poor value for money. Other hotels in Cartwright Gardens are a much better standard for the same price.
Stained furniture
Inadequate security
Hole in door
Ripped sheet
Stayed 1 night in Jul 2019