DoubleTree by Hilton London - Docklands Riverside

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Primary image
Suite | Living area | 47-inch Smart TV with premium TV channels
Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium TV channels
Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton London - Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside

4.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
265 Rotherhithe Street, London, England, SE16 5HW

Explore the area

  • Popular LocationTower Bridge15 min drive
  • Popular LocationTower of London17 min drive
  • Popular LocationO2 Arena28 min drive
  • AirportLondon (LCY-London City)29 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton London - Docklands Riverside is located in Southwark, a neighbourhood in London, and is near a metro station and on a river. Tower of London and Royal Observatory are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and London Eye. Looking to enjoy an event or a match? See what's going on at London Stadium or ExCeL Exhibition Centre. Take the opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's quiet location.

What's nearby

  • The Shard - 14 min drive
  • Tower Bridge - 15 min drive
  • Tower of London - 17 min drive
  • London Bridge - 17 min drive
  • O2 Arena - 28 min drive

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 19 min walk
  • London (LCY-London City) - 30 min drive

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverside London hotel in Southwark with bars/lounges
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Columbia
  • Urban Beach
  • Columbia Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9322 square feet)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 47-inch smart TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 21.95 per person (approximately)
  • Self-parking fee: GBP 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 419 out of 1001 reviews
5 - Excellent 42%
Rating 4 - Good. 350 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 123 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 68 out of 1001 reviews
2 - Poor 7%
Rating 1 - Terrible. 41 out of 1001 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Lovely welcome and children looked after with alternative welcome food as they had nut allergies. We also enjoyed two complimentary drinks.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will be back.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The DoubleTree Riverside is in a neat location, with complimentary ferry access to explore the shops and restaurants on Canary Wharf, plus boat connections to the rest of London. As a family of 5, we tend to stay away from traditional hotels as they typically can’t accommodate an extra person. The family suites here had enough room, but they are in need of a refresh. Our room was quite stale with some worn fixtures, dingy carpet, etc. There was no natural light in the primary bedroom and no view from anywhere in the suite. These aren’t questions I thought to ask at the time of booking. The full breakfast, however, was the best one we encountered on our entire trip. You will find absolutely everything you could possibly want to start your day. The food was hot and well-prepared, and all of the staff were lovely - everyone was incredibly friendly.
Stayed 3 nights in Jul 2022

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
Not that great facility indeed. Old. Uncomfy.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom ceiling leaked water at 1.30am
Stayed 1 night in Jun 2022