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DoubleTree by Hilton London - Docklands Riverside

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board
Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board
Suite | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board
Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton London - Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside

4.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
265 Rotherhithe Street, London, England, SE16 5HW

Explore the area

  • Popular LocationTower Bridge15 min drive
  • Popular LocationTower of London16 min drive
  • Popular LocationO2 Arena27 min drive
  • AirportLondon (LCY-London City)29 min drive

Room options

About this area

London

DoubleTree by Hilton London - Docklands Riverside is located in Southwark, a neighbourhood in London, and is near a metro station and on a river. Tower of London and Royal Observatory are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and Big Ben. Enjoy an event or a match at London Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Take the opportunity to explore the area for water adventures such as boat tours. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • The Shard - 14 min drive
  • Tower Bridge - 15 min drive
  • Tower of London - 16 min drive
  • London Bridge - 16 min drive
  • O2 Arena - 27 min drive

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 19 min walk
  • London (LCY-London City) - 29 min drive

Restaurants

  • The Ledger Building - 11 min drive
  • The Conservatory Bar - 12 min drive
  • Royal China - 17 min walk
  • The Grapes - 10 min drive
  • Columbia Restaurant - 1 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

4-star hotel located in Southwark
Located close to O2 Arena and Tower of London, DoubleTree by Hilton London - Docklands Riverside provides a corner/local shop, a terrace and a cafe. The on-site international cuisine restaurant, Columbia, features brunch. In addition to a library and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), a free ferry terminal shuttle and self-parking (surcharge)
  • Express check-out, a front desk safe and a lift
  • A banquet hall, barbecues and tour/ticket information
  • Guest reviews give good marks for the quiet location and helpful staff
Room features
All 378 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 47-inch Smart TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Columbia
  • Urban Beach
  • Columbia Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (9322 square feet)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 47-inch smart TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

Is DoubleTree by Hilton London - Docklands Riverside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 20 Mar 2023, prices found for a 1-night stay for 2 adults at on 3 Apr 2023 start from €135.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton London - Docklands Riverside?

Self-parking is available for GBP 16 per night.

What time is check-in at DoubleTree by Hilton London - Docklands Riverside?

Check-in is from 3 PM - midnight.

What time is check-out at DoubleTree by Hilton London - Docklands Riverside?

Checkout is at noon.

Where is DoubleTree by Hilton London - Docklands Riverside located?

Located in Southwark, this hotel is within 3 mi (5 km) of Tower of London, ExCeL Exhibition Centre and Royal Observatory. St. Paul's Cathedral and Big Ben are also within 6 mi (10 km). Rotherhithe Overground Station is 19 minutes by foot and Canada Water Underground Station is 22 minutes.

Can I cancel my reservation for free at DoubleTree by Hilton London - Docklands Riverside and receive a full refund?

Yes, DoubleTree by Hilton London - Docklands Riverside offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton London - Docklands Riverside cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree by Hilton London - Docklands Riverside Reviews

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1002 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 347 out of 1002 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 127 out of 1002 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 67 out of 1002 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 45 out of 1002 reviews" "
" "2 - Terrible 4%

8.3/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in a great location. Exceptionally clean, friendly informative staff. Even got our room upgraded upon arrival 🤗
Stayed 1 night in Mar 2023

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, daily housekeeping service was greatly appreciated. The complimentary double tree boat service to Uber Boat is such a great hotel amenity.
Stayed 3 nights in Mar 2023

2/10 Terrible

Finlo, HOLLYWOOD

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have had to write to Hilton due to the poor service. They will no doubt solve the problem and it is not fair to pre judge them
Stayed 6 nights in Feb 2023

2/10 Terrible

Chris

Travelled with family
Liked: Amenities
Good location nice quiet couldnt check in 1 room till we got back at midnight
Stayed 1 night in Feb 2023

8/10 Good

Shie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet location,
Stayed 3 nights in Feb 2023

6/10 Okay

Tony

Travelled with partner
Liked: Cleanliness, staff & service
The staff were welcoming and lovely. The room and bedding were lovely. The food however was luke warm . Also we ordered poached eggs for breakfast on the second breakfast to ensure hot food and they never arrived. The guest boat ti take us to Canary Wharf was not running when we needed it for a meeting and no notice beforehand that it would be shut for maintenane works. Very disappointing as notice eould hsve allowed us to make alternative travel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Genevieve

Liked: Staff & service, amenities, property conditions & facilities
I really loved the property location on the water. The ferry was a huge asset as other reviews mentioned. I discovered you can take the ferry into the city for about seven pounds which is really affordable. The staff were all amazing! Super helpful. We were greeted with a warm delicious cookie. The hotel is modern and welcoming. A great place to stay. Bed and linens were great for a perfect night rest.

10/10 Excellent

Stan

Stayed 1 night in Jan 2023

10/10 Excellent

Siobhan

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in London. And what makes it even better is the staff! Incredible people!
Stayed 5 nights in Dec 2022