Restaurant

Reviews of COMO The Halkin

5 out of 5
COMO The Halkin
5 Halkin Street, London, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 219 out of 256 reviews" "
Rating 8 - Good. 28 out of 256 reviews" "
Rating 6 - Okay. 2 out of 256 reviews" "
Rating 4 - Poor. 5 out of 256 reviews" "
Rating 2 - Terrible. 2 out of 256 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Funke

Stayed 1 night in Jan 2024
Response from Irene Perez Bosch - Guest Experience Manager on 12 Feb 2024
Dear Funke,Thank you for taking the time to review the experience you had at COMO The Halkin.We hope we can welcome you soon.Kind regards Irene Perez Bosch - Guest Experience Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel!!
Stayed 5 nights in Jan 2024
Response from Irene Perez Bosch - Guest Experience Manager on 17 Jan 2024
Dear John,Thank you for taking the time to write about your stay at COMO The Halkin.We really appreciate hearing feedback about the experience that we provide, and I am happy to read that you enjoyed your time at our intimate and discrete Hotel. We hope to see you at COMO The Halkin again soon! Kind regards, Irene Perez Bosch - Guest Experience Manager

10/10 Excellent

Debbie, Rockaway Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly wonderful staff, willing to go above and beyond to meet the needs of the guests.
Stayed 5 nights in Dec 2023
Response from Irene Perez Bosch - Guest Experience Manager on 1 Jan 2024
Dear Debbie, We are extremely grateful for your excellent review. We are glad you could feel our passion for an efficient, warm and discreet hospitality. The whole team at COMO The Halkin is wishing you and you a Happy New Year!We look forward to welcoming you back in a near future. Warm festive greetings, Irene Perez Bosch - Guest Experience Manager

10/10 Excellent

SADDAF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Irene Perez Bosch (Guest Experience Manager) on 29 Dec 2023
Dear Mr. Saddaf,Thank you for taking the time to leave a review and for leaving such a good score. We are really happy you left happy and we cannot wait to welcome you back at COMO The Halkin.Kind regards, Irene Perez Bosch(Guest Experience Manager)

10/10 Excellent

james, cohasset

Stayed 2 nights in Dec 2023
Response from Irene Perez Bosch - Guest Experience Manager on 17 Jan 2024
Dear James, We are extremely grateful for your time and for leaving such a good score. The whole team at COMO The Halkin is looking forward to welcoming you back in a near future.Kind regards, Irene Perez Bosch - Guest Experience Manager

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Irene Perez Bosch - Guest Experience Manager on 6 Feb 2024
Dear Adriana, Thank you so much for taking the time to score your stay with us. We hope we can welcome you in the not too distant future!Kind regards, Irene Perez Bosch - Guest Experience Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very nice part of London. Renovations meant not all food services were available at the time of my stay.
Stayed 5 nights in Nov 2023
Response from Irene Perez Bosch-Guest Experience Manager on 15 Nov 2023
Dear Thomas,Thank you for taking the time to leave a review about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide, and we are really sorry that you did not had certain services during your stay. None the less, during the period of the restaurant renovation all of our dishes were available in the room service and bar area, so everybody could enjoy our delicious food.We do hope you can enjoy all of our services and areas in your next stay with us, as we hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch-Guest Experience Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Conveniently located. Nice property w all the amenities. I thoroughly enjoyed my stay and will come back to stay again.
Stayed 3 nights in Nov 2023
Response from Irene Perez Bosch-Guest Experience Manager on 15 Nov 2023
Dear Stephen,Thank you very much for taking the time to leave a review after your recent stay. I am delighted to read that you have enjoyed our hotel location and the space itself. As well I am glad to read that your interaction with our team members was friendly, helpful and courteous.I truly hope we will have the pleasure of welcoming you back in a near future. Best regards, Irene Perez Bosch -Guest Experience Manager.

10/10 Excellent

Peter, BONITA SPGS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with top rate staff.
Response from Irene Perez Bosch - Guest Experience Manager on 2 Oct 2023
Dear Peter,Thank you for taking the time to write about your stay at COMO The Halkin.We always appreciate hearing feedback about the experience that we provide and I am very happy to read when our guests are commenting about our employees treatment as we proud ourselves at for a tailored service and human touches. We hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch - Guest Experience Manager at COMO The Halkin

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel wonderful service
Stayed 2 nights in Sep 2023
Response from Irene Perez Bosch - Guest Experience Manager on 29 Sept 2023
Dear Allison,Thank you for taking the time to write your thoughts about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide.We hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch -Guest Experience Manager at COMO The Halkin

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Irene Perez Bosch-Guest Experience Manager on 26 Sept 2023
Dear Anthony, What a pleasure to read such a good score. I am really delighted that you could enjoy our facilities and that you left with a good experience.Thank you for your feedback and for choosing our hotel .Please come back soon. Warm regards,Kind regards, Irene Perez Bosch-Guest Experience Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a great location
Stayed 5 nights in Jun 2023
Response from Alain Martzolff - Hotel Manager on 3 Jul 2023
Dear Andrew,"Excellent" is such a beautiful adjective to read after your stay. We are really grateful for choosing us to stay while visiting London and for your encouraging review.We look forward to welcoming you in near future.Warm regards,

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give this property six stars for service I would. Every possible accommodation was made and every single staff member was incredibly kind, pleasant, helpful and accommodating. The location is absolutely perfect, within walking distance to all the major attractions and virtually adjacent to Hyde Park. The breakfast was wonderful, and the room was large, comfortable and beautiful. The hotel is physically quite beautiful and it sits in the wealthiest neighborhood in London. The only possible negatives were the AC being slightly less cool than we would have liked (but probably more than adequate for most) and the shower curtain was hard to open and close. But when we mentioned the AC issue the hotel immediately brought us a fan that completely took care of the problem. I would/will stay there again without hesitation, and, again, would rate it six stars if I could for the impeccable service.
Response from Irene Perez Bosch - Guest Experience Manager on 2 Jul 2023
Dear Marc, Your review is music to our ears. The whole team will delighted to read such a positive review and to know we participated so positively in your London experience. Thank you for choosing us in the first place and we look forward to welcoming you back soon. Warm regards, Irene Perez Bosch - Guest Experience Manager

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best boutique hotel ever. And that’s quite the statement from someone who travels a lot. Well appointed and well maintained rooms. Warm, modern classic and incredibly comfortable. The service is. impeccable. Great location. I highly recommend!
Stayed 2 nights in Jun 2023
Response from Alain Martzolff - Hotel Manager on 28 Jun 2023
Dear Mark,What a wonderful review to read from a frequent traveller! Thank you very much. I am so glad to read that we have ticked many boxes from your expectations to be called "Best Boutique Hotel Ever".We are looking forward to welcoming you back in a not so long future.

10/10 Excellent

Dave

Stayed 1 night in Jun 2023
Response from Irene Perez Bosch - Guest Experience Manager on 4 Jun 2023
Dear Dave,Thank you for taking the time to review your last stay at COMO The Halkin. I am delightful to see such a good scoring.We hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch- Guest Experience Manager at COMO The Halkin

10/10 Excellent

Feras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and exceptional luxury
Amazing boutique hotel with a luxurious feel and large spacious rooms and very comfortable beds. Quiet and in the heart of Belgravia within literally minutes walk to Hyde park. A real gem of a place. Only had a cappuccino( didn’t try the food) and it was fantastic!
Stayed 1 night in May 2023
Response from Irene Perez Bosch - Guest Experience Manager on 26 May 2023
Dear Feras,I am delighted to read that you have enjoyed your experience while staying in COMO The Halkin . I hope to welcoming you back in a near future for more London adventures and I invite you next time to leave some space in your agenda to try our new "Shambhala afternoon tea", as I am sure you will like it too.Warm regards, Irene Perez Bosch-Guest Experience Manager

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property in a great location (very close to Sloan Square and Kings Road). Very attentive staff that went out of their way to make our stay perfect
Stayed 1 night in May 2023
Response from Irene Perez Bosch - Guest Experience Manager on 25 May 2023
Dear Derek,Thank you for taking the time to complete the survey about your stay at COMO The Halkin.We always appreciate hearing feedback about the experience that we provide, and your comments have really make our day.We hope to see you at COMO The Halkin again soon!Kind regards, Irene Perez Bosch- Guest Experience Manager at COMO The Halkin

10/10 Excellent

Timothy

Stayed 5 nights in May 2023
Response from Irene Perez Bosch - Guest Experience Manager on 18 May 2023
Dear Timothy, Thank you very much for choosing our hotel for your stay while visiting London and for taking the time to share your opinion.I am delighted to see that you enjoyed your stay with us.We hope to welcome you soon at COMO The Halkin London. Kind regards, Irene Perez Bosch- Guest Experience Manager

4/10 Poor

frederic

Stayed 3 nights in May 2023
Response from Irene Perez Bosch - Guest Experience Manager on 18 May 2023
Dear Frederic,Thank you for taking the time to complete the survey about your stay at COMO The Halkin. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.Please next time you come, do not hesitate to contact me directly and I will make sure to give you a special rate and a free upgrade.We hope to see you at COMO The Halkin again soon!Kind regards,Irene Perez Bosch - Guest Experience Manager at COMO The Halkin

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I have been there since before Covid and they have done such a nice job refreshing the hotel, with service as impeccable as ever. A truly wonderful boutique hotel. Can’t wait to go back.
Stayed 4 nights in Mar 2023
Response from Irene Perez Bosch-Guest Experience Manager on 1 Apr 2023
Dear Mark, First of all thank you very much for taking your time to write your feedback, and secondly thank you for the nice words and high score. We really appreciate our guests reviews as we can always learn from them as well as to know if our we are going in the correct direction when doing any changes, which I can see they are as you mentioned you liked the soft uplifting that we have done in the Hotel.We cannot wait to welcome you back soon!Irene Perez Bosch-Guest Experience Manager

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff comfort and location
3 most important factors they were outstanding Exceptional front staff Exceptionally comfortable bed And very clean the location and ease of walking was a bonus lonny and Alex were exceptionally helpful
Stayed 1 night in Mar 2023
Response from Gokhan Vardar - Front Office Manager on 25 Mar 2023
Dear Linda,We were delighted to welcome you to your home away from home at COMO The Halkin and thank you for taking the time to give us your feedback following your stay. I was delighted to read that you enjoyed your stay and I will certainly pass on your feedback to all of the front office team especially Lonny and Alex as there is no better praise than a “job well done”. In the meantime, thank you again for taking the time to stay with us and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan Vardar Front Office Manager

10/10 Excellent

thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff very nice
Stayed 5 nights in Mar 2023
Response from Irene Perez Bosch - Guest Experience Manager on 23 Mar 2023
Dear Thomas, Thank you very much for such a good score and for taking the time in giving your feedback, it is very much appreciated.Kind regards, Irene Perez Bosch- Guest Experience Manager

4/10 Poor

khaled

Disliked: Property conditions & facilities, room comfort
Not a hotel. More of serviced apartment.
I booked the hotel based on the reviews and the rating. Honestly, the hotel does not deserve the rating or the good reviews. The hotel condition is kind of old and not renovated specially the bathrooms. Overall the vibe is not a hotel vibe, it is more of a serviced apartment vibe. 2 more important things. First, i found a big bug in my room and it was a spider i think. I told them and nothing happened. Second, at the check out they tried to make me pay 5% extra service while my booking was paid in full in advance and when i refused they told me that the 5% is optional and it us ip to me if i dont want to pay it!!!! Very strange and not acceptable.
Stayed 6 nights in Feb 2023
Response from Alain Martzolff - Hotel Manager on 22 Feb 2023
Dear Mr Khaled,I am terribly sorry to read that you felt disappointed by your experience. I have checked your reservations and following your call a week prior to arrival announcing an early arrival, we decided to up-grade you for free in our popular COMO SUITES with balcony ( we only have 2 of those) with an early check-in for 10am.Our Head concierge has also used successfully his contacts with 2 extremely popular restaurants booking you required last minute.Upon check-in you were explained the 5% discretionary service charge applied on the NET room night and you told that you will decide to pay it at the end of your stay. When you asked for it to be removed upon check-out , it was done swiftly. This service charge is very common in 5* property in London.I am sorry you have found a spider in the room. You were staying in a room with a balcony and this little creature is not easy to spot and does not reflect on a bad housekeeping.Our bathrooms are the original ones from 31 years ago. Our guests are usually well impressed by the quality of the premium marble chosen and the classic elegant feeling. I am truly sorry you were not charmed by it. Once again, I am sorry if we have not meant your expectations.Kind regards,

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no air conditioning and even after the technician came it still wasn’t working. It was uncomfortable in the evenings. Also the drilling started early in the morning and woke us up a few times during our stay. Staff were very accommodating and extremely efficient. Overall we would go back.
Stayed 6 nights in Feb 2023
Response from COMO The Halkin Reception on 11 Feb 2023
Dear Mr. Mike,We kindly appreciate you comments and the time to provide your feedback, we do apologize for the inconvenience with the AC during your stay and we will work on that. We hope to see you once again at the COMO The Halkin.Kindest regards,

10/10 Excellent

michael

Stayed 3 nights in Jan 2023
Response from Alain Martzolff - Hotel Manager on 30 Jan 2023
Dear Michael,Delighted to see that we have delivered an excellent experience during your visit at COMO The Halkin.Thank you for choosing us for your stay in London. We look forward welcoming you back in the future.Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely wonderful! The staff were extremely professional and went out of their way to make me feel comfortable.
Stayed 1 night in Jan 2023
Response from Irene Perez Bosch -Guest Experience Manager on 25 Jan 2023
Good morning, Thank you very much for choosing our hotel for your stay in London and for your excellent scoring. We were delighted to welcome you to your home away from home at COMO The Halkin. I am glad to read that you enjoyed your stay and I will certainly pass on your feedback to all of the team, as there is no better praise than a “job well done”, and guest leaving happy. We look forward to welcoming you back in the near future. With kind regards, Irene Perez Bosch- Guest Experience Manager

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from COMO The Halkin Reception on 22 Jan 2023
Dear Ms. Julia,Thank you for taking the time to give us your feedback.We were delighted to have you at COMO The Halkin during your stay in London.We hope to welcome you back once again!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely facility and lovely service
Stayed 1 night in Dec 2022
Response from Irene Perez Bosch -Guest Experience Manager on 12 Jan 2023
Dear Julie.Thank you for taking the time to write a review of your time at COMO The Halkin. We are delighted to hear that you enjoyed your stay with us. It's also so great that you found our staff helpful and you liked the facilities. We hope to welcome you back again soon. Best Wishes

10/10 Excellent

Ozma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Nov 2022
Response from Irene Perez Bosch (Guest Experience Manager) on 20 Nov 2022
Dear Ozma. Thank for taking the time to review your stay with us, we really appreciate your positive feedback.I am glad to hear that you enjoyed your stay with us and hope we can welcome you in the not too distant future.Kindest regards.

4/10 Poor

Richard

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
We were excited to stay at the Como Halking and the check-in was long. The A/C sytem didn’t work during our stayed. The solution was to sign a waiver for safety reason for the hotel and open the window at nigth. They showed us another room and the heating/cooling system was broker. Then another room, one of the smallest one and not a very appealing roon to us where the a/c was also a problem. They said their engineers disn’t know how to fix it the problem. We ask for an ironing board the first nigth and nobody removed it or even put it away for our stay. The tray of fruit they had put in our room the first day stayed there until the third day even if there were left over fruits on the plate. Nobody to help with the luggage. Someone went inside our room while we were sleeping at 7:00 am while the “do not disturbed ligth was on”
Stayed 3 nights in Oct 2022
Response from Alain Martzolff - Hotel Manager on 12 Oct 2022
Dear Richard,I am terribly sorry to read that your experience at the newly re-opened COMO the Halkin has not been smooth and led to a disappointment. The A/C situation caught us by surprise too and we have had to source intervention from an A/C specialist. You have raised fair points that I have addressed with the team. Thanks to your feedback, we have already strengthened procedures such as asking if guests prefer the iron board to be left in the room or removed after usage, the same with the unconsumed fruits.Please accept my sincere apologies for the shortfall.Kind regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, wonderful staff and 5* service
We had a wonderful stay at the Como. The hotel is beautiful and our room was amazing, spacious and so comfortable. We were treated incredibly well and all of the little extra touches from the staff such as a drink on arrival and the turn down room service made our stay extra special. We have already recommended the Como to family members and we would love to return again in the future!
Stayed 1 night in Dec 2020
Response from GV on 13 Dec 2020
We were delighted to welcome you to your home away from home at COMO The Halkin and thank you for taking the time to give me your feedback following your stay. I was delighted to read that you enjoyed your stay and I will certainly pass on your feedback to all of the team, as there is no better praise than a “job well done”. In the meantime, thank you again for taking the time to stay with us and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan Vardar Front Office Manager

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from G. on 12 Dec 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

10/10 Excellent

SAV, Derby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, great location. Staff friendly and helpful.
Stayed 1 night in Oct 2020
Response from GV on 17 Oct 2020
We were delighted to welcome you to your home away from home at COMO The Halkin and thank you for taking the time to give us your feedback following your stay. I was delighted to read that you enjoyed your stay and I will certainly pass on your feedback to all of the team, as there is no better praise than a “job well done”. In the meantime, thank you again for taking the time to stay with us and we look forward to welcoming you back to COMO The Halkin in the near future. Kindest regards, Gokhan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, beautiful hotel.
Stayed 1 night in Sep 2020
Response from GV on 28 Sept 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kindest regards, Gokhan

10/10 Excellent

Chrismyers, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Excellent service. Free upgrade. Turn down seevice
Stayed 4 nights in Mar 2020
Response from GV on 19 Mar 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from GV on 19 Mar 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propertt was exceptional staff were so professional it was way beyond my expectations
Stayed 3 nights in Feb 2020
Response from GV on 25 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new go-to place while staying in London
Fantastic 5 Star Boutique Hotel. Quiet, unpretentious, excellent restaurant and very quiet/comfortable rooms. Even though it is next to the Peninsula Hotel which is currently undergoing renovation - there was no noise or access issues.
Stayed 6 nights in Feb 2020
Response from GV on 18 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an excellent location. Sevices are provided with a smile. Courteous and helpful staff
Stayed 2 nights in Feb 2020
Response from GV on 18 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. With kind regards, Gokhan

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very large rooms for central London. The food is immense.
Stayed 2 nights in Feb 2020
Response from GV on 14 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a room to come to for a brief period after a long transatlantic flight. We arrived at 9:00am and left at 3:00pm. When we arrived the room smelled smoky because of a previous inconsiderate guest. Not the hotel's fault, but the staff did everything they possibly could to compensate us for the inconvenience. The room was fabulous. Very spacious, clean and comfortable. Breakfast was one of the best I have ever had. All around highly recommended.
Stayed 1 night in Jan 2020
Response from GV on 10 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kindest regards, Gokhan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from GV on 5 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

10/10 Excellent

Daniel, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional 3 night stay on business. Upgraded to top floor upon arrival (largest room I’ve had in London) and received a bottle of wine, tapas at the restaurant and fresh fruit each day. I ended up staying in the room for the entire stay due to illness but the staff provided great care. Room service allowed me to order a la cart to match my bland taste and even created a citrus ginger tea with honey to help my cold. The concierge arranged for a private doctor visit within hours of my request as well in a nearby office amongst the Belgrave embassies. Every service interaction I had was upbeat and considerate.
Stayed 3 nights in Jan 2020
Response from GV on 3 Feb 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. We were delighted to read how much you enjoyed your stay and it has given me great pleasure to share your kind comments with all of the team, as it is the staff at our hotel that truly make the difference and we are very lucky to have such a great team working for us. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. kind regards, Gokhan

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from GV on 27 Jan 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

10/10 Excellent

Diana, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with close proximity to Piccadilly and Hyde Park but on quite street without noise at night. The stuff are very friendly and helpful. We got an upgrade at early check in. The room is super spacious and clean.
Stayed 2 nights in Jan 2020
Response from GV on 20 Jan 2020
We were delighted to welcome you to your home away from home at COMO The Halkin and thank you for taking the time to give us your feedback following your stay. I was delighted to read that you enjoyed your stay and I will certainly pass on your feedback to all of the team, as there is no better praise than a “job well done”. In the meantime, thank you again for taking the time to stay with us and we look forward to welcoming you back to COMO The Halkin in the near future. Kindest regards, Gokhan

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019
Response from GV on 6 Jan 2020
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Kind regards, Gokhan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, professional, lovely rooms. Would definitely go back.
Stayed 4 nights in Nov 2019
Response from GV on 22 Nov 2019
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

10/10 Excellent

Chotibhak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from GV on 17 Nov 2019
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Kind regards, Gokhan

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the property is outstanding especially the concierge Stefano who helped me navigate a dental emergency and set up a sparkling wine tasting excursion to Kent. Cannot say more about the helpfulness of everyone on the staff.
Stayed 5 nights in Nov 2019
Response from GV on 17 Nov 2019
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Great location maybe bigger shower would be nicer and a terrasse to sit outside or fumoir
Stayed 3 nights in Nov 2019
Response from GV on 15 Nov 2019
Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback. Your recommendation is very much appreciated and we look forward to welcoming you back to COMO The Halkin in the near future. Kind regards, Gokhan