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Rating 10 - Excellent. 228 out of 1002 reviews" "
10 - Excellent
228
Rating 8 - Good. 350 out of 1002 reviews" "
8 - Good
350
Rating 6 - Okay. 242 out of 1002 reviews" "
6 - Okay
242
Rating 4 - Poor. 105 out of 1002 reviews" "
4 - Poor
105
Rating 2 - Terrible. 77 out of 1002 reviews" "
2 - Terrible
77
7.4/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
fabrizia
Travelled with partner
2 May 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
L'albergo ha una posizione invidiabile a 3 min a piedi dalla metro. Camere molto piccole, vecchiotte ma dignitose, bagno ancora più piccolo. La nostra camera affacciava sul retro ed era molto silenziosa. Staff cortese e presente. Un consiglio: dotate i bagni di scopino per il water, se non altro per rispetto verso il personale e l'igiene di tutti.
fabrizia
Stayed 3 nights in Apr 2024
8/10 Good
Lily
Travelled with group
22 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
This hotel was affordable for a couple of nights in London, close to a tube station, handy shops and some nice places to eat. Our room was a little outdated, but tidy and a decent size BUT there were a few hairs on the bedding and a strange smell in the room which meant we kept needing to open the window to air it out which made us cold. The staff were friendly and we stored luggage after check out. Overall it was a nice stay and a good price, but could improve on cleanliness.
My tv never worked.
The shower was a minimal amount of water coming out.
The bed was comfortable.
The staff were very kind and helpful.
The towels were very well used. One towel isn’t enough and I never received a washcloth. Thankfully I brought my own.
I’m not sure whether the price was ok, I think I would stay here again but get my concerns dealt with before booking.
It was clean and price reasonable. However, if you need to use the internet, there is something in there, tgat blocks your mobile date and you are forced to use their wifi, which was extremely terrible. And you have to give permission to gather some of your data. Although I gave that permission connection was extremely law and I couldn't complete my work.
Beside a reception that badly mishandled my reservation, I was shocked to find myself with bad bedbug bites a few days after leaving the hotel. I am being VERY careful to make this statement, but I arrived to and from the hotel from my home and so there is no other possible source.
UPDATE: In my separate review the hotel questions why I did not comment about the bedbugs during my stay. Obviously the hotel has not taken the time to inform themselves that typically the bites do not manifest for days. Perhaps if they took the issue more seriously they would not have to dissemble legitimate reviews.
Average place to stay, however very convenient- close to east links on tube lines.
Room was very basic, matress on the bed was in serious need of updating (springy and uncomfortable). The lower floor rooms do not have a view (unless you count an outdoor staff corridor a view).
Kirsty
4/10 Poor
GUILHERME
Travelled with family, Travelled with partner
23 Mar 2024
Disliked: Property conditions & facilities
Good hotel for a short stay, I’ve been there for 15 days, mattress is way too soft, the bathroom is really small, I barely fit the shower and I’m not a tall person, TV worked partially, just one outlet, staff was polite. Short stay only.
Good value. Small basic rooms in an older building but nice place to stay for the price. Clean and easy to get too and from hotel using the underground with about 5 min walk. Essentially everywhere in central London is within about 30-40 minute ride.
It was a nice place to stay. Close by to the areas I needed to be.
Debnie
Stayed 7 nights in Feb 2024
10/10 Excellent
John
21 Feb 2024
I just needed a cheapish room for the night and this was just perfect for that. Check in was good and helpful, room was big and clean and tidy. Shower rail could do with a bit of tlc but otherwise all good.
Love the Garden View Hotel and it's staff,a truly amazing place to stay. The staff are so friendly and professional. The hotel is clean,warm.the surrounding area is so peaceful and beautiful especially when watching the surrounding Wildlife wander.
A First class hotel and no complaints
jx
Jim
Stayed 4 nights in Jan 2024
Response from Jenny -CS on 19 Feb 2024
Dear GuestThank you for taking the time to leave a review and we are delighted to read you enjoyed your stay with uskind regards
10/10 Excellent
Eirik
2 Feb 2024
Eirik
Stayed 4 nights in Jan 2024
Response from Linda on 5 Feb 2024
Dear guest, Thank you for taking the time to leave a review and we are delighted to hear you enjoyed your stay with us
This place is very conveniently located. It was close to the tube station, and many great restaurants. Room was kept clean daily so very nice to come back to a clean room. Friendly staff. View from our room was not good but we didn't stay in the room longer than necessary so not an issue. We were able to leave our luggages until we had to go to the airport without any issues.
john
Stayed 6 nights in Jan 2024
Response from Lucy on 5 Feb 2024
Dear guest, Thank you for taking the time to leave a review and we are delighted to hear you enjoyed your stay with us
6/10 Okay
Davinia
Travelled with family
27 Jan 2024
Liked: Staff & service
Pretty sub par
The hotel was ok the reception chap when we arrived was lovely however the room was sub par. The beds were uncomfortable the bathroom was dirty and things were not attached to the wall properly. The shower had no pressure and kept going scalding hot. There was a pile of mattresses and the bin area as our view out the window. The heating would not turn off so it was boiling and the milk went off. Oh and it stank of weed.
Davinia
Stayed 1 night in Jan 2024
6/10 Okay
Alex
23 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Shower drain didn't work properly. Black mould on the ceiling. The towel hanger and toilet paper hanger were badly secured and falling off the walls.
Dear GuestYou did not leave any details why you scored us low. After checking your booking details you complained about the small size of the room, which is standard size for London. Our reception staff tried to help and offered you another room, but you didn't even want to see alternative rooms and decided to leave the hotel.
Had two nights stay here for a some time visiting London, enjoyed the hotel, fair priced, secure and quiet, would certainly stay again.
Alwyn
Stayed 2 nights in Jan 2024
Response from Lucy on 17 Jan 2024
Dear guestThank you for taking the time to review your stay and we are delighted to read you enjoyed your stayLooking forward in welcoming you again
10/10 Excellent
John
11 Jan 2024
John
Stayed 1 night in Jan 2024
Response from Jenny -CS on 17 Jan 2024
Dear guestThank you for taking the time to review your stay and we are delighted to read you enjoyed your stayLooking forward in welcoming you again
8/10 Good
Julia
11 Jan 2024
Julia
Stayed 4 nights in Jan 2024
Response from Jenny -CS on 17 Jan 2024
Dear guestThank you for taking the time to review your stay and we are delighted to read you enjoyed your stayLooking forward in welcoming you again
8/10 Good
Diana
Business traveller
11 Jan 2024
Liked: Staff & service
Good value for money. Very pleasant helpful and discreet staff. Main issues are in the bathroom: Push style toilet flusher requires super thumb effort to flush. Lever style would be much easier to use. Sink plug hole needs covering. Not nice looking down a big hole while brushing teeth. Either a hanging rail or more towel hooks needed especially in twin bed rooms. One hook in the bathroom isn’t enough for two people. Also, more outlets in room for charging laptops.
Diana
Stayed 7 nights in Jan 2024
8/10 Good
sebastian
Travelled with family
8 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Give it a go
On approaching the hotel you can only admire the hotel facade and the general square that it sits within. We were in the area for a football match and it was an easy 20 minutes walk to Chelsea Fc and i believe is close to QPR. The receptionist on our arrival (Sat 6th 15 00pm) was friendly and was able to get us on our way up to our room within minutes. The hotel is a three star hotel situated in an old London building therefore i have taken into account this with my review. The room we had was clean as was the hotel in general it was quiet on our arrival thru the night and in the morning although the hotel was i believe at near capacity. The rooms are a little quirky but comfy and warm. The hotel is of good value and i would stay here again in the future as it is close to the tube and close to a number of dent and reasonably priced eateries on Earls Court Road.
The check-in/check-out processes were smooth and the two nights that I stayed here have been pretty great. The price is super affordable especially when you consider its convenient location (the nearest tube station is just minutes walk away).
Good place overall for the price. The area is amazing and the hotel does the job. Recommend
Hoodie
Stayed 3 nights in Dec 2023
Response from Lucy on 21 Dec 2023
Dear GuestThank you for your kind review and we are delighted to hear you enjoyed your stay with us. we look forward welcoming you again in the near future