6/10
We had some problems with the flat initially...locked in the aprtment, tv remote not working, no hot water...but the property manager was very responsive and all things were corrected. But the biggest ongoing problem was the key to the flat. It must be a copy of a copy etc of the original so it doesnt open easily. There were several times when we wondered if the key would ever work and after constantly giggling it, the door would open. This should definitely be fixed. The photos on VRBO make the flat look bigger than it a actually is. That being said, it is a fantastic location....close to the South Kensington tube station, the 74 bus and only a 50 minute walk into the West End.
Patricia B.
Stayed 22 nights in May 2025