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Reviews of MOXY London Stratford

3.5 out of 5
MOXY London Stratford
86 Great Eastern Road, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1004 reviews" "
Rating 8 - Good. 310 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible customer service, friendly team and outstanding location.
Stayed 5 nights in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe
Stayed 1 night in Apr 2024

10/10 Excellent

Velita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are very clean. Staff very friendly. Shopping mall across the street.
Stayed 9 nights in Apr 2024
Response from Arianna | Assistant Captain on 15 Apr 2024
Hey hey!Thank you for writing us this review and for staying with us #atthemoxy Stratford.We're happy that you've overall enjoyed your stay, and we're sorry for what we've missed.Hope to see you again soon!Arianna Assistant Captain #atthemoxy

10/10 Excellent

Krystle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 1 night in Mar 2024
Response from Miho on 21 Mar 2024
Hi Krystle,Thanks for your review!

10/10 Excellent

Pratishta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice balcony
Stayed 1 night in Mar 2024
Response from Miho on 17 Mar 2024
Hi Pratishta,Thanks for your review!

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had an upbeat vibe. Breakfasts & room were good value; didn't have any other meals.
Stayed 8 nights in Mar 2024
Response from Miho on 17 Mar 2024
Hi Keith,Thanks for your review!

10/10 Excellent

Jane

Stayed 1 night in Mar 2024
Response from Arianna | Assistant Captain atthemoxy on 2 Apr 2024
Ciao!Thank you so much for staying with us and for writing us this amazing review.I am sorry if we've missed something and we hope to see you again here #atthemoxy Stratford soon soon!Arianna Assistant Captain #atthemoxy

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Absolutely no wardrobes at all limited facilities people running around all night and a very strong smell of bob marley cigarettes, not an enjoyable experience at all breakfast was awful to, it was more like a student digs that a £350 a weekend hotel, bit of advice either market it for what it is, or get rid of the beanbags pool table and weed smoking students
Stayed 2 nights in Mar 2024
Response from Miho on 11 Mar 2024
Hi Peter,Thanks for your review!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Stratford train which is direct from London Heathrow airport.
Stayed 5 nights in Nov 2023
Response from Ovi on 2 Mar 2024
Hi Kristina,Thanks for your review!

8/10 Good

Lindal

Travelled with family
Liked: Cleanliness, staff & service
I’m not sure it has any unique features. The rooms were a bit small to be called twin. The bathrooms are tiny. Good enough though for an overnight stay, conveniently close to Stratford, London
Stayed 1 night in Feb 2024
Response from Miho on 26 Feb 2024
Hi Lindal,Thanks for your review!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing if you need to stay in this area. The pool table, arcade game and table football were a brilliant and we had loads of fun with our daughter before heading up to watch tv before bed.
Stayed 1 night in Feb 2024
Response from Miho on 19 Feb 2024
Hi Rebecca,Thank you for your review!

10/10 Excellent

Rebekka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Miho on 19 Feb 2024
Hi Rebekka,Thank you for the review!

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, and clean, comfortable room. My only criticism is we didn’t have a good nights sleep because of the noise of the trains late at night and early in the morning, however, the hotel room did contain ear plugs, i guess for exactly this reason.
Stayed 1 night in Feb 2024
Response from Miho on 19 Feb 2024
Hi Yvonne,Thank you for the review!

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed to go to abba voyage. Excellent location. Couple of minutes walk to bus station and dlr and access to tube. Again couple of minutes to a huge shopping centre for those that love to shop. Staff were very helpful. Helped when we couldn’t get Uber app to work and sorted it for us as well as printing boarding passes. Great if you have need to be in this area. Would use a moxy again. Next visit we going more city centre to spend time there so won’t come next time purely as want to be handy to other sights but will consider a moxy if location suits
Stayed 1 night in Feb 2024
Response from Miho on 13 Feb 2024
Hi LindaMany thanks for your review!

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Miho on 13 Feb 2024
Hi IainMany thanks for your review!

2/10 Terrible

Nicolae Daniel

Stayed 1 night in Feb 2024
Response from Miho on 7 Feb 2024
Hi NicolaeThanks for the review!

8/10 Good

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ovi on 6 Feb 2024
Hi Daniela,Thanks for your review!

10/10 Excellent

E

Stayed 1 night in Jan 2024
Response from Miho on 5 Feb 2024
Hi E,Thank you for the review!

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Miho on 2 Feb 2024
Hi Bryan,Thanks for the review!

10/10 Excellent

David

Stayed 2 nights in Jan 2024
Response from Miho on 2 Feb 2024
Hi David,Thanks for the review!

10/10 Excellent

Nicola

Stayed 1 night in Jan 2024
Response from Ovi on 31 Jan 2024
Hi Nicola,Thanks for your review!

8/10 Good

Wenpin

Stayed 3 nights in Jan 2024
Response from Miho on 30 Jan 2024
Dear Wenpin,Thanks for your review!

10/10 Excellent

Cassie

Stayed 1 night in Jan 2024
Response from Miho on 30 Jan 2024
Hi Cassie,Thanks for your review!

10/10 Excellent

Penny

Stayed 2 nights in Jan 2024
Response from Miho on 25 Jan 2024
Hi Penny,Thanks for your review!

8/10 Good

Gordon

Stayed 1 night in Jan 2024
Response from Miho on 21 Mar 2024
Hi Gordon,Thanks for your review!

10/10 Excellent

Antony

Stayed 1 night in Jan 2024
Response from Miho on 24 Jan 2024
Hi Anthony,Thanks for your review!

8/10 Good

Alhaji

Stayed 1 night in Jan 2024
Response from Miho on 24 Jan 2024
Hi Alhaji,Thanks for your review!

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 4 - we had a lovely stay and the staff were very friendly and helpful. Great location in stratford close to transport options would highly reccommend
Stayed 1 night in Jan 2024
Response from Miho on 16 Jan 2024
Hi Paul,Many thanks for leaving a review!

8/10 Good

Rachel

Stayed 1 night in Jan 2024
Response from Miho on 15 Jan 2024
Hi Rachel,Many thanks for your review!

8/10 Good

VINAY

Stayed 2 nights in Jan 2024
Response from Ovi on 31 Jan 2024
Hi Vinay,Thanks for your review!

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael on 9 Jan 2024
Hi Donna, thank you for giving us a review!

10/10 Excellent

Martin

Birthday weekend stay
Stayed for two nights for my wife’s birthday Overall very happy and would definitely stay again
Stayed 2 nights in Jan 2024
Response from Michael on 8 Jan 2024
Thanks for your review!

10/10 Excellent

sherrine

Stayed 2 nights in Dec 2023
Response from Miho on 25 Jan 2024
Hi Sherrine,Thanks for your review!

10/10 Excellent

Martin

Stayed 1 night in Dec 2023
Response from Michael on 8 Jan 2024
Thanks for your review!

6/10 Okay

Hazel

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff really helpful and checked in early. Lovely room. There seems to be an issue with drainage in the room. The bathroom floods when you have a shower and the plug seems blocked/slow to drain. The air con makes a horrible noise at night. Trains you could hear but it didn't disturb and supplied ear plugs. Liked the hotel and would stay again but would recommend looking at plumbing and air con. As let the room down. Great customer service and lovely hotel
Stayed 1 night in Dec 2023
Response from Michael on 3 Jan 2024
Dear Hazel,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are sorry to hear that the A/C and the drainage wasn't working very well. Your feedback has been shared with our staff and the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ovi on 31 Jan 2024
Hi Harry,Thanks for your review!

8/10 Good

Simone

Stayed 2 nights in Dec 2023
Response from Miho on 24 Jan 2024
Hi Simone,Thanks for your review!

8/10 Good

Noa

Liked: Cleanliness, property conditions & facilities, room comfort
It was a perfectly decent stay. Comfy bed. A little bit on the negative that the air in the room was pretty bad unless the little window was open.
Stayed 1 night in Dec 2023
Response from Miho on 28 Dec 2023
Dear Noa,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are sorry to hear that the air in the room wasn't perfect. Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered but also to learn from our mistakes. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

10/10 Excellent

Thowhidul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was very warm during my stay has the air conditioning wasn't available had to keep the window open all night with noise outside of main street i oniy had little amount of sleep other then that everything else was fantastic
Stayed 1 night in Dec 2023
Response from Miho on 27 Dec 2023
Dear ThowhidulOn behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are sorry to hear that the room was too warm and that you had to keep the windows open to cool your self. Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

6/10 Okay

daniel

Stayed 1 night in Dec 2023
Response from Miho on 25 Dec 2023
Dear DanielOn behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern gem
It’s a modern , fresh and well appointed hotel. The rooms are small but very well designed and don’t feel it. The room was comfortable and very quiet. The bar area was cool and the food decent
Stayed 1 night in Dec 2023
Response from Miho on 24 Dec 2023
Dear PaulOn behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

10/10 Excellent

michael

Stayed 1 night in Dec 2023
Response from Miho on 21 Dec 2023
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Miho on 21 Dec 2023
Dear Paul,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Miho on 21 Dec 2023
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Crew MemberMoxy London Stratford

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
A little disconcerting that the room came with complementary earplugs to drown out the noise from the numerous rail tracks below the room window…and the view from that same window is outstanding….if you like trainspotting.
Stayed 1 night in Dec 2023
Response from Miho on 21 Dec 2023
Dear JonathanThank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by train noise. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Sincerely,Crew MemberMoxy London Stratford

10/10 Excellent

Gauthier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Miho on 13 Dec 2023
Dear GautheirOn behalf of the entire hotel team, I want to thank you for sharing your feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,MihoCrew MemberMoxy London Stratfordcrew.lonof@hotelco51.com0203 089 864

2/10 Terrible

Nerissa

Stayed 2 nights in Dec 2023
Response from Arianna | Assistant Captain on 12 Dec 2023
Hey hey!Thank you for this review and for staying with us #atthemoxy Stratford.We're sorry if we've missed something.We hope to see you soon again!Arianna Assistant Captain #atthemoxy

10/10 Excellent

Neville

Stayed 1 night in Dec 2023
Response from Arianna | Assistant Captain on 12 Dec 2023
Hey hey!Thank you for this review and for staying with us #atthemoxy Stratford.We're happy that you've overall enjoyed your stay and we're sorry if we've missed something.We hope to see you soon again!Arianna Assistant Captain #atthemoxy

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Arianna | Assistant Captain on 12 Dec 2023
Hey hey!Thank you for this review and for staying with us #atthemoxy Stratford.We're happy that you've overall enjoyed your stay and we're sorry if we've missed something.We hope to see you soon again!Arianna Assistant Captain #atthemoxy

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to station and Westfield centre a quick hop On train to abba voyage . Perfect trip friendly staff a very welcoming atmosphere.
Stayed 1 night in Dec 2023
Response from Arianna | Assistant Captain on 12 Dec 2023
Hey hey!Thank you for this review and for staying with us #atthemoxy Stratford.We're happy that you've overall enjoyed your stay and we're sorry if we've missed something.We hope to see you soon again!Arianna Assistant Captain #atthemoxy