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Reviews of McCafferty’s Guesthouse

3.5 out of 5
McCafferty’s Guesthouse
699 High Road, Ilford, England

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 156 reviews" "
Rating 8 - Good. 48 out of 156 reviews" "
Rating 6 - Okay. 12 out of 156 reviews" "
Rating 4 - Poor. 10 out of 156 reviews" "
Rating 2 - Terrible. 7 out of 156 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, good value, friendly staff and kept my laptop safe after i left it underneath a pile of towels and checked out!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ideal for easy access to Stratford area. Easy parking opposite venue and free overnight. Rooms good size and quiet. Great house keeping
Stayed 3 nights in Apr 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Baljeet Singh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty and dated. The toilet moved when I sat on it, The blinds could not be retracted to get sunlight into the room. The shower tray had mold around it, no landline phone in the rooms to get assistant. No one at the reception desk ever to speak to. Bed sheets had turning brown from white. Friday night, Saturday night and Sunday night loud music noise from the bar below.
Stayed 9 nights in Mar 2024

8/10 Good

Nicola

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

teyfide

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay very clean staff are amazing rooms are 5 star very clean Would highly recommend
Stayed 1 night in Mar 2024

8/10 Good

dmpelekwa@gmail.com

Business traveller
The staff they are very respectful
Stayed 2 nights in Mar 2024

8/10 Good

Babatunde

Stayed 1 night in Feb 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy room
Lovely and clean but I did have wait 20 minutes before I could check in as the room was not ready
Stayed 1 night in Jan 2024
Response from McCafferty's Team on 6 Mar 2024
Thank you for your high rating, we really appreciate it, Sorry for the short wait, but I am happy you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb thanks to staff and condition of the place nothing too much trouble
Stayed 4 nights in Jan 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff could not do enough to help And very friendly food and Guinness was quality and fair priced. Room was smal but adequate. It is not a 5 star hotel but I will stay again very good price for what I paid. The only downside was they do not do a breakfast. If they did it would be a game changer
Stayed 3 nights in Jan 2024
Response from McCafferty's Team on 6 Mar 2024
Lovely to see such great feedback on our venue and staff, we really appreciate it, I will be sure to pass on the message to all the crew, I am happy to say we are doing breakfast and it is served every day midweek from11am 12 noon and on weekends 8am to 12 noon

10/10 Excellent

Shekmuon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Parvathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, but I one problem I encountered, was that the Shower was slippery. There was no non slip mat, in the shower cubical.
Stayed 1 night in Dec 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

sheila

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Black mold in bathroom . Staff were not interested when told.
Stayed 11 nights in Dec 2023

10/10 Excellent

Parvathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nice room. Had a bit of difficulty checking in - it wasn't clear where to go, but the friendly bar staff helped me out in the end. Overall - very good
Stayed 1 night in Dec 2023

4/10 Poor

Terry, Oshawa

Liked: Staff & service
Disliked: Amenities
Staff were very kind and helpful, area is very rundown and feels unsafe, good value for the proximity to London
Stayed 2 nights in Dec 2023

6/10 Okay

Patricia

Business traveller
Liked: Staff & service, room comfort
Not sure
The food wasn’t great. The carpet in the hall was filthy. The staff were lovely though. Room was fairly clean.
Stayed 1 night in Nov 2023
Response from McCafferty's Team on 21 Nov 2023
Hi Patricia,Thank you for taking the time to leave us a review, your comments have been passed on to our management team for further investigation.

4/10 Poor

Valerie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Room to small room to hot bed duvet covers dirty on last night staff not nice wouldn't stay there again
Stayed 4 nights in Sep 2023
Response from McCafferty's Team on 6 Oct 2023
Hello Valerie,So sorry to hear of your experience staying with us. We will be addressing your concerns.

10/10 Excellent

Tony

Business traveller
Liked: Amenities
Amazing service and free parking Opposite after 6pm total bonus :)
Stayed 1 night in Sep 2023
Response from McCafferty's Team on 6 Oct 2023
Hi Tony,Thank you for your kind review. We look forward to welcoming you at McCafferty's again soon.

10/10 Excellent

Amos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent GuestHouse
Stayed 1 night in Sep 2023
Response from McCafferty's Team on 6 Oct 2023
Hi Amos,So pleased you enjoyed staying with us.

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Il pub è carinissimo, in stile irlandese. Ottima e abbondante la colazione! Buona scelta di birre per la sera. Le stanze sono piccole, ma comode e funzionali. Siamo stati veramente bene!
Stayed 4 nights in Sep 2023
Response from McCafferty's Team on 6 Oct 2023
Hello Eleonora,Thank you for your kind review.

10/10 Excellent

Ruth

Stayed 1 night in Sep 2023
Response from McCafferty's Team on 6 Oct 2023
Hi Ruth,So glad you enjoyed your experience staying with us. Hope to see you again

10/10 Excellent

Manjoat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from McCafferty's Team on 6 Oct 2023
Hi Manjoat,Thank you for your kind review.

8/10 Good

Andrew

Stayed 1 night in Aug 2023
Response from McCafferty's Team on 6 Oct 2023
Hello Andrew,Thank you for your rating, hope to see you again soon

2/10 Terrible

Shilpa

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well, we had a terrible experience from this hotel, after check in we went out with our friends and came back at around 12pm when we open the door it was almost like raining inside the room, the bed was all wet and water was still coming down cz someone was taking shower upstairs. We reported it to the staff and they were super nice to us, we waited for 20 minutes to sort that up, but we were still wondering they don’t have a reception at night time, what if we were a bit more late, we would have suffered the whole night.
Stayed 1 night in Aug 2023
Response from McCafferty's Team on 6 Oct 2023
Hello ShilpaWe're so sorry to hear about your bad experience and will be addressing your concerns..

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Lovely room. Air con not working so had to have window open so bit noisy from Road and train line.
Stayed 1 night in Aug 2023
Response from McCafferty's Team on 6 Oct 2023
Hi Ian,We strive to provide the best experience and will take your review into consideration as we work to improve.

8/10 Good

Marie Joy

Stayed 1 night in Aug 2023

8/10 Good

Elco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mccafferty is a relaxed place, nice staff and the Irish pub is lovely. I like the environment, felt safe close to Elisabeth line, great place to stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

DENISA

Liked: Staff & service, property conditions & facilities, room comfort
Amazing. Will recommend!!
It was amazing! The check in guy with blond hair was so nice. The room was beautiful, the bed sheets were a bit dirty but its okay! The check in was very easy, and check out too! No extra fees or anything. The pub looked awesome. Overall it was great especially for the price! Thank you.
Stayed 1 night in Jul 2023

8/10 Good

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, room comfortable and clean. Only con was that i didnt get on with the pillows
Stayed 1 night in Jul 2023

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was neat but wasn’t clean. Found some hairs in the shower and make up stains on the pillows. They had a kettle, towels and toiletries. There was also aircon which was a lifesaver in the middle of summer! The place was easy to find and only a few minutes walk to the tube station. There’s a council car park directly opposite that you can pay for using an app. The area felt busy but safe even at night. We stayed in the top floor during the weekday and it was quiet. Overall it was a good and hassle-free stay.
Stayed 2 nights in Jul 2023

6/10 Okay

Serwat

Travelled with family
Was ok but if you luggage no one is there to help there is no lift no refrigerator in rooms .They took half hour to give us keys for check in.parking is £7 per day very expensive
Stayed 5 nights in Jul 2023

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and accommodations! Definitely coming back!
Stayed 7 nights in Jun 2023

10/10 Excellent

Garry

Stayed 2 nights in Jun 2023

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolute gem of a location ! Beautiful and clean rooms with all the facilities and a lovely bar downstairs. The second bar downstairs serves an amazing breakfast from 10 am ,so you can eat before checking out ! Having a parking across the road is a massive bonus in that area. And the staff were absolutely amazing every single one of them ! We had a 2 nights stay there and we would most definitely recommend them and book them again when in the area ! Thank you so much McCafferty's!
Stayed 1 night in Jun 2023

8/10 Good

N

Liked: Staff & service
Convenient
Very convenient for Seven Kings station on the Elizabeth Line. Our room was comfortable enough but a little tired and not fabulously clean.
Stayed 2 nights in May 2023

10/10 Excellent

Amritpaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay.
Stayed 1 night in Apr 2023

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4. Ights
Food in bar was top class, manager and bar girl were friendly and helpful
Stayed 5 nights in Apr 2023

8/10 Good

Kenneth

Stayed 2 nights in Apr 2023

4/10 Poor

Kanwaldeep

Disliked: Staff & service, property conditions & facilities, room comfort
Very noisy other rooms couldn’t sleep at all night.No washroom lights working at all
Stayed 1 night in Mar 2023

10/10 Excellent

Amritpaul

Stayed 1 night in Mar 2023

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

4/10 Poor

Anisa

Disliked: Staff & service
Please don’t buy into the reviews like I did. Very poor experience of the hotel. When I first went to check in I waited 25 minutes and even then the guy came back and had no clue about which room I was in. Eventually he got a key and took me to a room and left to get the fob I needed for front door access. When I had a look around the room I realised he gave me a room that was already been used by other guests and had all their personal and valuable belongings! When he came back with the fob, I mentioned this to him and he then disappeared again for 20 minutes. He finally came back with a key and fob for a new room. The next day as I’m leaving the hotel, the housekeeper approaches me and insists I move rooms. I asked why and that I was on the way out to an appointment so I didn’t have time. She then continued insisting and I said no, she then said she had to speak to the manager and disappeared off for 20 mins and came back and said I have to move tomorrow instead. I asked why and why I wasn’t told before, she went back and spoke to the manager and came back and said I did not have to leave. What a palava. Not only this, the radiator was broke and kept falling off the wall and the noise was awful and there was no soundproofing in the room I was in. I would not recommend this place in any capacity and I am baffled with the other reviews.
Stayed 4 nights in Feb 2023

10/10 Excellent

Gill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, great customer service
Would definitely recommend. Staff are great. Rooms are very clean but pillows could do with an upgrade. Would stay there again if I were down in Ilford.
Stayed 1 night in Feb 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Absolutely amazing , very clean , so comfortable !!!! Id 100% recommend
Stayed 1 night in Jan 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice room and staff in pub was very nice too Highly recommended 👌
Stayed 1 night in Dec 2022

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022