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Reviews of Park Lane City Apartments

4 out of 5
Park Lane City Apartments
92 Middlesex Street, Aldgate, London, England

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 309 reviews" "
Rating 8 - Good. 125 out of 309 reviews" "
Rating 6 - Okay. 41 out of 309 reviews" "
Rating 4 - Poor. 23 out of 309 reviews" "
Rating 2 - Terrible. 12 out of 309 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good apartment right in the centre of The City
The welcome was great and the size and position of the apartment fabulous. The apartment is a little tired and could use a GE real spruce up especially all of the taps and shower. The mattress is quite old I suspect and could use a mattress topper and some new pillows. But in general a really great place and so conveniently located with really nice people who take care of you.
Stayed 2 nights in Mar 2020

8/10 Good

Andy, Durham

Business traveller
Liked: Cleanliness, amenities
Would have given it an excellent if it wasn't for the terrible TV reception. Couldn't get a signal. GET CABLE!
Stayed 1 night in Feb 2020

10/10 Excellent

KEJIA

Business traveller
Liked: Cleanliness, staff & service, room comfort
clean and old
It’s clean but needs refurnished.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Marc, Sittingbourne

Business traveller
Liked: Cleanliness
Plenty of space. No door between kitchen and bedroom so had to turn the fridge off, but not a big problem. They've made a reasonable job of tidying up an older property. All in great value for the area.
Stayed 1 night in Feb 2020

4/10 Poor

Maggie, Scotland

Business traveller
Disliked: Amenities
Park lane by name but definetly not in reality. Hard to find outside was not a good first impression. Carpets needing replaced or at least cleaned. Musty smell in shower room. Paid less for much better. Area felt unsafe . The man on reception was very nice and helpful but unfortunately the negatives outweghed this. Booked 2 nights stayed one and bunked in with a friend second night. Sorry but not for me
Stayed 2 nights in Feb 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Mid Feb 2020
Overall the apartment was good and clean, However, the TV downstairs in the bedroom didn't work, no signal. The sink in the bathroom was slow to drain due to blockage and the washing machine stopped mid-cycle possibly due filter blockage. Bed was very comfortable and spacious. Shower was fantastic. Very convenient for central London, close to underground and bus routes. Would stay again
Stayed 3 nights in Feb 2020

4/10 Poor

John

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in 20 years I left a property for quality issues before the anticipated departurw date. Please delist this property. It is aweful.
Stayed 2 nights in Feb 2020

8/10 Good

Andy, Durham

Business traveller
Liked: Cleanliness
I love staying at Park Lane City Apartments. Perfect location for me, friendly staff, clean, comfortable and well equipped. I'd give it full marks if only they would put cable or satelite TV in. The TV reception is very poor. Come on guys. Sort it out! So close to perfect.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to Liverpool st station and many restaurants. Would definitely recommend
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very spacious apartment, with all the amenities necessary to have a relaxing stay.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is extremely run down. I was in the penthouse with the large roof terrace. It looked filthy, probably wasn't but very tired. Painting not finished, stains everywhere, wall paper coming off. Medieval condensing contraption I've never seen before. Rotten wood in kitchen The picture of where I thought I was staying was not where I ended up staying It's quite big for London but needs modernising urgently
Stayed 2 nights in Jan 2020

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good value just in need of an update
The apartment was well located (a 5 minute walk - if that) to Liverpool Street station. It was really spacious and it was very clean. I wasn’t expecting a clean as I was only staying there two nights but they did come in and tidy up which was nice. It included everything you needed from tea bags to cooking utensils which was excellent. It was in desperate need of an update though, it was very shabby with wallpaper falling off and missing grout etc a random bug turned up in the bath overnight, the hotel staff didn’t seem that fussed about it though. Overall good value for money, just don’t expect it to be in the best condition
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Kalyani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend the hotel
Well situated, close to the tube station. Lots of interesting thingd to do within walking distance. Spacious and comfortable room and kitchen. Friendly staff. The only problem was that we were on thr ground floor and the windows couldn't be opened. There was a ventilation system to compensate though.
Stayed 3 nights in Jan 2020

8/10 Good

Zoe

Liked: Cleanliness, staff & service, room comfort
Recommend
Perfect location, very nice staff, big apartment, fully equipped. We booked a one bedroom apartment and the bathroom with shower was very small and rough around the edges. No noise at all which was brilliant! In summary, it’s not the Ritz and but value for money for space and location is very good
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a great location for main access to all London transport, restaurants, sightseeing and shops. Staff are very friendly and helpful.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There is no digital tv! The tv has a portable analogue aerial which didn’t work, so despite having two TVs in the apartment, neither of them got a signal! Other than that, it was a lovely basement/ground floor apartment, nicely kitted out, comfortable, clean and very convenient for the City. They just need to update the TV signal to cable.
Stayed 1 night in Dec 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartment well situated for us. Clean and quiet, very friendly and helpful receptionist.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the office and offered a good level of comfort, certainly better than staying at a Travelodge which costs more
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Liked it all. Well presented, well equipped , warm
Stayed 1 night in Dec 2019

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
The service was great as was the location. We had booked a king room, didn't receive it. List below of issues: - broken tiles in bathroom with shower - old/dirty shower head - carpets very old, dirty and stained - broken toilet paper holder, towel hanger, kettle - broken fan over stove - pillows essentially flat boards I don't like giving bad reviews but I was very disappointed in this place. I won't return.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Overall it was a good place. Things I disliked were upon arrival they charged a 40 pound up charge for being late due to Alitalia being delayed. I notified them immediately Once the delay happened. The charge was for checking in later than 11 pm even though the front desk is manned at all times. The Wifi in the unit was broken, the front desk simply gave us the wifi to the unit next to us which was essentially worthless. Did not try to ever fix the WiFi in our unit. Other than that it was a good, clean, and centrally located to where my friends and I chose to go out and enjoy London in.
Stayed 4 nights in Nov 2019

8/10 Good

Mel, York

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and whilst the apartment was tired looking it had everything I needed and was clean. The lady that greeted me was very friendly and helpful and took me up to my apartment to make sure all was ok. I have seen previous negative reviews but for the price in this location I was quite happy with my stay.
Stayed 2 nights in Nov 2019

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not 4 star
Just ok. It’s not a 4 star apartment, and barely 3 star. Very tired and worn, it needs an update. The bed was ok, pillows hard. There was a hole in the bathroom wall. The shower door didn’t shut properly. I wouldn’t have booked it if it was properly represented. There’s better for the money.
Stayed 1 night in Nov 2019

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2019

8/10 Good

Alan J.

Liked: Cleanliness
Upgrade to Penthouse
Location was great, just 200 yards from Paddington Station. Upgraded to Great Penthouse flat. 3 bedrooms (1 on suite), large well furnished living room, roof terrace, and good fitted kitchen. Only negative was the dish washer did not work. We were only there for 1 night, so that did not matter. Service charges very low, no exorbitant cleaning fee. Many thanks
Stayed 1 night in Oct 2019

4/10 Poor

Barrie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Lots of space but not cosy
Two bulbs not working, could not make either tv work, loo cistern kept filling and bedroom smelt of damp, could hear street noise
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 1 night in Oct 2019

4/10 Poor

Arati

Stayed 3 nights in Oct 2019

10/10 Excellent

margurite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were attending a wedding in london and had asked for an early check in which we were told cant be guaranteed but with check out at 11am we were hopeful. We arrived at 10.30 to drop our bags off and again asked for an early check in, the reception said the room would be ready between 1 and 2pm. We went back at 1.15pm, not ready, went back at 1.55pm and reception checked us in and took us to the room at 2pm. The room was not ready still and we were asked to wait another half hour which we didnt have due to the wedding so we ended up getting ready in an unfinished room! Abd there was no apikigy from the staff. On top of this, the apartment itself was tires, dirty (evrn after we came back adter the wedding once they had finished cleaning), dirt in the carpet and skirting boards the shower was dirty and had broken handles with one knobb being missing so you couldnt turn it on easily. Further to this at 5.30am a steeet market was being set up something we didntcjnow aboyt and wasnt pre warned. It was horrendously noisy with scaffold poles m, talking etc rifht outside our room. This room (3) should not ne used on a satursay night if this market is weekly! Next at 6am from the side of our apartment came a very loud noise like a collection of boilers or really loud hand dryers continued to come on even up until we left. Safe to say we wont return and will be asking for a refund. I would not recommend
Stayed 1 night in Oct 2019

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
lovely stay
A lovely place with lovely staff. Very friendly and welcoming. The room that I was staying in was on street level, so you will get normal evening sounds... and 5am markets being set up on Sunday. Room could do with a deep clean to remove tobacco smell. But on the whole a very suitable and well set up apartment. I would recommend this place for people who like to do their own meals and have a bit of a home away from home. Easy to get into town, and very affordable for the location and size of the place.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having your own space for such a good price was awesome
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Roomy , relaxing place, close to everything. The whole appreciate the cleanliness and relaxing atmosphere. Receptionist was very helpful.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
There is Free WiFi, and Free phone to use.
The location is good, very easy to get around, the Liverpool station is 5 min away. It is a big station conects to most line.(we used taxi more often,with 4 of us the cost is around the same price as public transit) takes about 20 min walk to tower of London and tower bridge. It is near the financial district,we see people all dress up professionally there. There are many restaurants and grocery store near by. We had a two bedroom apartment, good size, beds are pretty comfortable. It is an older apartment, can use some updates. We had a good stay there.
Stayed 4 nights in Aug 2019

10/10 Excellent

ALEX

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
- dryer only holds 2 towels, but that’s irrelevant because it doesn’t dry them after a 2 hour cycle - zero water for a couple of hours one day - all the fixtures are old and tired - for $400/day I expect a lot more
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Tired decor, sagging mattress, old fashioned, hot and very noisy as there is a market right outside which starts setting up sat 5am.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property worked really well for my family - ours was 2 bed (one was American queen size which is unusual in the UK) 2 bath with a living and dining area, kitchen, washer/dryer. It was clean and comfortable. There’s WiFi, fans, a hairdryer and a TV. The location is fabulous - a short walk to Liverpool Street station and Aldgate station, five minutes to Spitalfields Market, 20 minutes to the Tower of London/Tower Bridge, 15 minutes to Brick Lane. I think there’s probably 100 restaurants and pubs within a 15 minute radius. There’s a Saintsbury grocery store 5 minutes away that’s not huge but has everything we needed. We get up early, but there was noise from garbage trucks around 5-6 am each day and on Sundays the street is closed for a street fair/market (we left too early to visit sadly - also prepare if you need an Uber or taxi on a Sunday that they may not be able to get to you.) So if you are sensitive to noise you might request a flat not overlooking the street. The employees were friendly and helpful. We were not able to check in early but they stored our bags and they were put in our flat for us when it was ready and we were out for the day. I would definitely stay here again!
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is quite big for a London apartment; Serviced; and in an interesting Neighbourhood
Stayed 12 nights in Jun 2019