The hotel staff and service were excellent especially the breakfast staff. I recommend getting the breakfast option so you can get a head start on your day. The breakfast food choices were more than adequate, staff was courteous, the room is clean but tight, the bathroom is decent but there’s no exhaust fan, location is very good and safe, fyi when choosing the room there’s the city view and the London eye view which are different. Overall it’s a very good option in London.