Dear guest, thank you for your review. We are sorry to learn that your stay with us did not live up to your expectations. Please rest assured we are working diligently to deliver the most excellent experiences at all times, and we are saddened to read about your. If you have a moment and are willing to share more information regarding your experience, please do no hesitate to reach out to us. Kind Regards,

Dear Mustafa, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Yasir, thank you for your review and for choosing our hotel. We are happy to see that you liked the stay, however, We are sorry to hear that you encountered some maintenance issues in your rooms, I wish we could resolve it during your visit, our Front of House team is on hand ready to help 24/7. Please accept my apologies as this is not our usual high standard at all. Currently, we are working on improving our online check in system, and we would love to welcome you back and truly impress you with our service in future. Kind regards, Alina

Dear Carina, thank you for taking the time to share your feedback. It was a pleasure to have you as our guests. We are happy you loved your room. See you again soon! Kind regards, Senami

Thank you Ralph for your feedback. It is great to learn you found the location convenient and we are pleased you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

Dear Benny, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority. We hope to see you again soon. Kind Regards, Solari

Thank you Abida for your feedback. We are happy you enjoyed your stay with us. See you again soon! Kind regards, Senami

Dear Mark, thank you for taking the time to share your feedback. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from the team. It was a pleasure to have you as our guest and we look forward to welcoming you back. Kind regards, Senami

Dear Steven, thank you for taking the time to write a review. We truly appreciate your nice comments towards our hotel. We look forward to welcoming you back. Kind regards, Olga

Dear Evalyn, thank you for taking the time to write a review. We look forward to welcoming you back. Kind regards, Olga

Dear Lucia, We are sorry to hear that your stay with us was less than satisfactory. It appears that our lifts were under maintenance during your visit, and I understand how frustrating that must have been. Please know that we take your feedback seriously, and we will be sure to share it with the appropriate team to ensure that improvements are made quickly. Thank you for taking the time to let us know about your experience. We hope to have the opportunity to serve you better in the future.Kind regards,Olga

Dear Michael, thank you for your review and for choosing our hotel. Whilst we are pleased to see you enjoyed the stay, we are sorry to see that your stay didn't quite live up to a 10/10 experience - which is always our aim. We hope to see you again soon and wow you with our best services. Kind Regards, Alina

Dear B, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Dear Aaliyah, thank you for sharing your review. I'm sorry if your room was anything short of spotless on this occasion. This does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

Thank you for your feedback, Felipe. It is great to know our location was great for your trip. I am sorry that the paid parking was not ideal and had an impact on your experience. I do however hope that we will have another chance to welcome you back with us again in the future. Kind regards,