Superior Apartment, 2 Bedrooms (YW) | Private kitchen
Check availability

Reviews of Park Views Apartments

4 out of 5
Park Views Apartments
Savant House, 63-65 Camden High Street, Camden Town, London, England

Reviews

6.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.0/10

Cleanliness

5.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

James, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great flat would stay again
Stayed for 2 night's very surprised how good the flat was easy location 20 min walk into Camden Town or £20 taxi to Oxford Street
Response from CUSTOMER SERVICE on 18 Jun 2016
Dear guest Thank you for your Feedback , we hope to host you again . Best regards Customer Service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location problems
The apartment was very satisfactory and the service was excellent. The problem we had with the apartment was it's location. It was located a 5-10 minute bus ride from the main offices, and this fact was not disclosed in the hotel details.
Response from customer service on 24 Jan 2016
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service. We assure you that your complaint will give the opportunity to improve our service and conditions in our self catering service apartment. Our check in now is at the apartment booked . Best regards customer service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do NOT saty here
do NOT stay here, dirty, run down with bad customer service
Response from CUSTOMER SERVICE on 27 Jan 2016
Dear Guest, Thank you for your feedback will give us the opportunity to remedy any problem that may exist.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a "Smart Accommodation"
Title of booking says "Smart Accommodation Camden Apartments" at Camden High Street, where we wanted to stay. It turns out that this address is their small messy office and they send you from there to another region where the apartment actually is. Not a nice start when you have luggage and need to get a taxi again.The apartment was ok but not reflecting its price. Underground is very far away so we mostly used busses and Uber. The rest is history because London is awesome.
Response from CUSTOMER SERVICE on 27 Jan 2016
Dear guest, Thank you very much for your candid review of your rent stay at our self catering apartment . Your feedback is extremely valuable for us , as we strive to improve with each and every stay.

8/10 Good

Yin Ching Tanley, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合一家大細入住
交通方便，購物也很方便，適合一家人居住。
Response from CUSTOMER SERVICE on 27 Jan 2016
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service

6/10 Okay

Marcel, zurich

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice apartment, but too far out and hardly online
really comfy apartment w 2 bedrooms and nice living area. But getting online was like playing black jack, a real strike happens rarely, sometimes it took more than 8minutes to simply get authentification, then building up a site another 3 minutes, no go. I had to go to a coffee shop to be online. Lock of main door was opening after about 4 minutes of trying, pushing, pulling, moaning loud, etc. I called reception (about 15-20mins bus drive away), they told me, the lock would be a bit tricky and I should just continue to try, could turn the key, but lock did not open. these two facts have pulled down my quotes by at least one point, as being easy to fix and both known to management, clear lack of client service. On top I was not assuming, the apartment is that far away from reception, not in Campden but next village north. I will not come back as not sure where I land up next time and how difficult it will be to get in and online. Pity as the apartment was in good shape, clean, generous and nice.
Response from CUSTOMER SERVICE on 28 Jan 2016
Dear guest, We appreciate you taking time to share your concerns about your recent experience with our service. We assure you that your complaint will give the opportunity to improve our service and conditions in our self catering service apartment. Best regards customer service