The room was adequate- decent double bed and ensuite shower room. The location is great, feels safe and close to transport.
However, the cleanliness was not good: stain on bed sheets, grit in shower and food on surfaces. As we entered the room there was an overwhelming smell of damp. We had to keep the window open overnight. Unfortunately we needed to leave soon after checking in and returned late at night, so didn't have a chance to report this. I therefore cannot comment on how the team would have dealt with this and thus have not rated this as low as I would have, as there was not a chance for it to be rectified.