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Reviews of St. David's Hotels

2.5 out of 5
St. David's Hotels
14-20 Norfolk Square, London, England

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 276 reviews" "
Rating 8 - Good. 102 out of 276 reviews" "
Rating 6 - Okay. 53 out of 276 reviews" "
Rating 4 - Poor. 22 out of 276 reviews" "
Rating 2 - Terrible. 18 out of 276 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel and no lift. Up 5 flights of stairs with full size suitcase. Is located close to Paddington station to catch train to Heathrow. It served its purpose. Not very comfortable bed/mattress but was only for one night. Didn’t sleep well. Guests are loud in hallways. I think all these hotels in this area are like that
Stayed 1 night in Mar 2024

4/10 Poor

Marcus, Hamilton

Liked: Cleanliness, staff & service
rooms are clean but very small. bathrooms are shared with other rooms.
Stayed 2 nights in Apr 2024

6/10 Okay

Cameron

Travelled with partner
Standard double - small room but two of us with 2 suitcases managed. Beds comfy. BR small. We stayed two nights, much longer would likely not work. Staff friendly, proximity to Paddington a plus. Can hear (barely) some trains but didn't affect our sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind reception
Stayed 2 nights in Apr 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service
No lift & my mother-in-law could not climb the stairs; staff were very kind & accommodating-moved us to ground floor. A lift is seriously needed. Hot water was limited but room was very clean and comfortable. Would suggest complimentary coffee for guests vs the Nespresso machine that requires £2.20 for a tiny cup of coffee.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely unique hotel the was close to Paddington station and Hyde Park. Everyone was very friendly and helpful. Our room was up a few flights of stairs, which we didn’t mind, but if that’s an issue please note it
Stayed 3 nights in Mar 2024

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A basic accommodation. Ask about lifts as mobility with stairs could be a problem. Bedding and towels were very high standard of cleanliness. We only stayed one night. There wasn’t any shower gel or shampoo, which would have helped after travelling. Also no kettle or complimentary tea/coffee. My fault for assuming these would be included. However water available from reception free. Tea/coffee available to purchase on ground floor.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stopover place
Stayed 1 night in Mar 2024

2/10 Terrible

Graeme

Disliked: Cleanliness, property conditions & facilities
No elevator or help moving suitcase to 3rd floor No in-room toilet No in-room shower No in-room tea or even a water cup Smallest room ive ever been in Unpleasant front desk Unclean carpet so kept shoes on
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property was very clean and the staff were exceptional friendly and helpful. Easy transport, buses, tubes, trains, direct links to Heathrow. Busy area but felt safe. Plenty of eating options. Would stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Momoyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Momoyo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Just so convenient to go anywhere, That's the most important thing for most of travelers in the end.
Stayed 5 nights in Mar 2024

10/10 Excellent

Passapon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel
Stayed 4 nights in Mar 2024

6/10 Okay

Emma

Liked: Staff & service
The staff were friendly and helpful and the property is ideally located. The room was small but comfortable. However, I do not recommend getting a room with a shared bathroom - the evening when I arrived the toilet facility was acceptable but in the morning when I was meant to leave it was in such a vile state; someone had had some sort of volcanic eruption in there and their brown 'lava' was everywhere. The shower was also looking quite dirty. Hopefully this was just an oversight and hadn't been discovered by the team yet, but it was really quite unacceptable. But like I said, the room was comfortable and good value and all in all I would book again, if it is possible to book ensuite. The staff did great.
Stayed 1 night in Feb 2024

6/10 Okay

Mitchell

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Always a convenient stay ~
Stayed 2 nights in Dec 2023

6/10 Okay

Melissa

Liked: Amenities, property conditions & facilities
I have stayed here many times within the past year. It’s often the most reasonably priced stay for its location. The rooms are clean, quite small and there are sometimes too many stairs but the price & location always brings me back. Overall, the rooms are clean, stylish, sufficient, quiet, and safe, highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Lovely staff. Very helpful. Clean, plenty of hot water Did not know until I arrived that there was no elevator. Being an older person stairs not that easy to navigate.
Stayed 5 nights in Dec 2023

10/10 Excellent

Paula

Stayed 5 nights in Dec 2023

8/10 Good

Sumiyo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel in Paddington area. Bright, Clean and simple & basic. Rather nice decor in hall and bedrooms (v nice wallpaper). Still pricey though! Stayed in a superior Twin room. Comfortable bed and slept very well with earplugs in but all other 3 members of my family slept well though it is a bit noisy in the steers being in central London. Bathroom very compact but clean and fresh with really lovely washing lotions (smelling heavenly). I would have bigger towels (they are on the small side). To finish, the soundproofing between floors is not v good. Note that I don’t usually stay in the Budget category Hotels. Overall as budget hotels go, I would recommend it.
Stayed 1 night in Dec 2023

4/10 Poor

Eduardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not go back to this hotel. Linen smelled unclean. Space was limited. Room did not even have cups/glassess to drink water. No shampoo, no hair dryer.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little small but no complaints for the relative price. Very clean and comfortable enough. Shared toilet halfway down narrow stairs was awkward for me but otherwise no complaints. Staff very friendly. Would not be reluctant to book again for short stays.
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Stayed 1 night in Nov 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

John

Business traveller
Liked: Staff & service
The location to paddington station is excellent. Staff are very friendly and helpful. No breakfast facilities but many places close by. The biggest problem was the hotel us right under the underground so you have constant train noise. Maybe the rooms on higher floors are better. Room clean and efficient.
Stayed 1 night in Oct 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is my second stay. The front desk is always very pleasant & helpful. Keep in mind there are very few amenities so be prepared— bring your own bathroom products including shampoo & a hair dryer.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There some positives to this hotel. It is in a very good location and within short walking distance of many stations. It is good as place to sleep for 1 or 2 nights. However there a number of downsides that people should be aware of. The room I was given has no toilet or shower so I had to share with other guests which isn't stated upfront. The room was incredibly small and uncomfortable. The stairs are very cramped and steep. There is no air con meaning you have to leave the window open to cool it down. Unfortunately, the area around the hotel is very busy and loud. However, my main issue was having to leave the room key at the front desk. I have never had this before and felt very uncomfortable doing so.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ryta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Cynthia

Stayed 2 nights in Oct 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Excellent Staff. The room was a little basic (no tea or coffee facilities and no hangers for trousers. Otherwise clean and perfectly acceptable
Stayed 1 night in Oct 2023

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location a short walk from tbe train station. Good room and kept really clean each day. Room temperature was pretty warm and only relief was to open window and use desk top electric fan. Bathroom was good too.
Stayed 4 nights in Oct 2023

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and in an excellent part of London to access everything
Stayed 2 nights in Sep 2023

4/10 Poor

Pavel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall, its a 2 star hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic but clean. Unfortunately the old windows rattling in the wind kept me awake. It was very warm even in September and without air con was a bad night's sleep personally. Shared shower was surprisingly good for the price and other similar places I've been
Stayed 1 night in Sep 2023

10/10 Excellent

Mr Peter

Stayed 1 night in Sep 2023

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in the heart of Paddington
A nice, small hotel in the heart of Paddington (London), conveniently located near Paddington train station where you can take the Elizabeth line back to Heathrow and other Tube/Underground metro lines to every corner of London. The hotel staff is friendly and efficient. The rooms are small, but that’s standard in the majority of London hotels. No dining options in-house, but a ton of restaurants in the area to choose from. The price is good as well.
Stayed 3 nights in Sep 2023

6/10 Okay

Carolyn

Stayed 1 night in Sep 2023

10/10 Excellent

Rak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Clair

Stayed 1 night in Sep 2023

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but tired and no facilities.
The room was clean but very tired. It really needed a coat of paint and new carpet. Ceiling paper was peeling. The pillow was lumpy but I managed to find another which was fine. There were no refreshments in the room, not even a glass for water. It would have been nice to have a kettle and tea making facilities. No plug in the bathroom sink. The bed was comfy but up against a strange shelf thing which vibrated every time the door outside was shut. The stairs and doors on the stairs were dicey which my mum, who is disabled, struggled with. No fire exit instructions.
Stayed 1 night in Sep 2023

4/10 Poor

paul

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Didn't like the noise from tube trains passing underneath ! Sleep only possible from midnight to 6am. For ' a superior double room ' at this high price, we couldn't beleive that full breakfast - or indeed any breakfast- wasn't included.
Stayed 1 night in Sep 2023

6/10 Okay

Bryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location to Paddington Station was the most redeeming quality. I did not like the extremely small size of the room. Only about 8 to 12 inches on either side of the bed. There was also no AC and it made the humidity in the room almost unbearable. The staff and front desk personnel were friendly and helpful.
Stayed 3 nights in Sep 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
St Davids
Clean rooms, great location. There is no AC so I had to leave the window full open. This is not a problem but the large glass high rise in behind the building leaves it bright lights on all night. Also no elevator. It was a bit of a struggle to carry luggage up 3 flights of narrow stairs.
Stayed 1 night in Sep 2023

6/10 Okay

Christian

Very old building, small space
Stayed 1 night in Sep 2023