2/10 Terrible
mike k.
18 Apr 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
Please stay away from this property and the "host"
Where do I start?- beds are advertised as king - they are in fact queen size which made our sleeping arrangements uncomfortable - mattresses are cheap Ikea spring mattresses . You'd be better off sleeping on the floor- kitchen lacked cutlery . What is available wasn't properly cleaned. Glasses had stained marks on them- wet towels and second .set of bedding was hanging out to dry in living room and still inside the washer upon arrival!! We had to fold it- shower in. Master broke first night.i communicated it but it wasn't addressed so all of us where forced to use one bathroom - blinds are broken so forget about morning sleep( communicated again)- since towels were not bleached our daughter had allergic reaction which forced us to but set of towels. Host accused us of theft of towels!!!- outside of property is constantly poorly maintained. No one cares. We brought up issues with elevator to management of the building. Week went by without any results...To sum it up: stay away!!! Plenty of good apartments to rent in London with great customer service.. this isn't one of them
mike k.
Stayed 7 nights in Apr 2025