Exterior

Reviews of The Beverley Hotel

3.5 out of 5
The Beverley Hotel
13 Belgrave Road, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 456 reviews" "
Rating 8 - Good. 173 out of 456 reviews" "
Rating 6 - Okay. 63 out of 456 reviews" "
Rating 4 - Poor. 30 out of 456 reviews" "
Rating 2 - Terrible. 13 out of 456 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property and very clean. Will definitely recommend!
Stayed 2 nights in Apr 2024
Response from Kaustubh on 29 Apr 2024
Dear Emily,We are delighted to hear that you had a fantastic experience at our property and found it to be very clean during your recent stay. Your satisfaction is our top priority, so we are thrilled that we exceeded your expectations.Thank you for taking the time to share your positive feedback on Expedia. Reviews like yours are incredibly valuable as they help other travelers make informed decisions about where to stay. We truly appreciate your recommendation and kind words.It was an absolute pleasure hosting you, and we look forward to welcoming you back again soon for another outstanding experience. Thank you once more for choosing our hotel - we hope to have the opportunity to serve you again in the future.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property was fine. Nothing special or above and beyond in terms of amenities and services. This got the job done in terms of being a convenient place to stay for the London Marathon.
Stayed 5 nights in Apr 2024
Response from Mohammed on 24 Apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that our property served its purpose as a convenient place to stay for the London Marathon. We appreciate your honesty and hope that despite the lack of additional amenities, you found your stay comfortable and enjoyableThank you for choosing to stay with us, and we wish you all the best in your future travels!Warm regards,

10/10 Excellent

Edith Estefania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very good option
Stayed 3 nights in Apr 2024
Response from The Team on 20 Apr 2024
Thank you so much for the wonderful review of your recent stay with us! We are thrilled to hear that you had an exceptional experience and we truly appreciate your feedback.We would like to welcome you again.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing spot! Meet food, shopping, transportation. It was a beautiful stay.
Stayed 2 nights in Feb 2024
Response from The Team on 20 Apr 2024
Thank you so much for the wonderful review of your recent stay with us! We are thrilled to hear that you had an exceptional experience and we truly appreciate your feedback.We would like to welcome you again.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Location perfect. Near train station, shopping, good restaurants, most major tourist attractions and 2 theaters. Second stay and coming back soon.
Stayed 2 nights in Apr 2024
Response from Mohammed on 15 Apr 2024
Dear Susan,It sounds like you had a fantastic experience! I'm thrilled to hear that the staff were helpful and that the location was perfect for you, with easy access to so many amenities and attractions. It's wonderful to hear that you're planning to return for another stay soon. Safe travels, and see you again soon!Best regard,Mohammed

10/10 Excellent

Myrone, Trochu

Stayed 5 nights in Mar 2024
Response from Mohammed on 25 Apr 2024
Dear,Thank you for taking the time to share your rating and feedback with us. We appreciate your positive review and are glad to hear that you had a satisfactory experience during your stay.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Mohammed

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in a room with 2 other rooms very close by and found it to be noisy when someone came in. Very creaky underfoot when they came in. Tea and coffee facilities poor,not enough milk and no water to make the drinks so supplied our own.
Stayed 1 night in Mar 2024
Response from The Team on 27 Mar 2024
Thank you for the review. Tea, coffee, water and milk packs can provided on request at reception desk. We are trying hard to improve our services and facilities. Looking forward to host you again.

10/10 Excellent

Madelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here- the proximity to food and sights and transportation was stellar and the room was comfortable with a very good turndown service daily. Would highly recommend a stay here to any friends coming to the area.
Stayed 3 nights in Mar 2024
Response from The Team on 25 Mar 2024
Thank you for your review and would like to host you again, kind regards.

8/10 Good

Miraflor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth, they did not ask for credit card. They offer concierge but we did not use that option. If you are traveling with big luggages, the room may be too small. The stairs was very steep so not for those with knee problem. If you can get a guarantee for the first floor maybe. I like that their soap/shampoo are in big pump containers, not the usual hotel toiletries. Not much options on TV. Their electric outlet have USB and make sure to bring the universal adapter if not using USB. Only heater works, no cold option, maybe at least for winter/spring, not sure if cold air is available when it is summer. The room have a full sized mirror, no closet, 1 drawer, 1 chair. Instant coffee packets and sugar were provided. Hairdryer is in drawer. 5 hangers were provided but the hanging rack is weird, it is like to need to rummage thru to get the last item hanged as the bar is vertical from front to bak instead of horizontal (left to right). There is a smal convenience store at the corner and good set of cafe options. 18-20 walk to Victoria station. 8min walk to Victoria Coach station.
Stayed 3 nights in Mar 2024
Response from Mohammed on 18 Mar 2024
Dear guest,Thank you for taking the time to provide us with detailed feedback about your stay. We're glad to hear that your check-in experience was smooth and that you appreciated our concierge service, even though you didn't utilize it.We apologize for any inconvenience caused by the size of the room we'll take them into consideration as we strive to improve our accommodations.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regard

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We came here as a family with 2 young kids for 2 nights. We were on a budget but wanted something in a good location. And did we ever get that! We walked everywhere from our doorstep including Buckingham Palace (20 minutes), Westminster abbey (20 minutes) and the London eye (an additional 10 minutes past Westminster). Victoria station was a mere 4 minute walk. And so many shops and restaurants. The neighbourhood has the cutest restaurants around the corner, coffee shops and stores. We ate twice at Hatch 77 for brunch (10/10 recommend eating there!) and grabbed coffees at the shop around the corner. The hotel is certainly boutique… small and cheerful. Our room was clean and nicely decorated, the location unique! we had to walk down a hallway, down a flight of stairs, down another hallway, through a door to an outdoor courtyard area, up a few steps and our room was on its own adjacent that courtyard. Cons: the room smelled a bit musty upon arrival, so we had to air it out when we got there. The journey to the room at first was a bit jarring (I now look back on it with fondness!) and there was a lot of construction noise during the day. Also, there is a coffee machine in the room but no fridge or microwave. Also the pull-out couch was really bad on my 38-year old back. Not a big deal. If we stay again I’ll sleep on the main bed every night! Those are very small cons, because we otherwise loved this hotel and would absolutely recommenD!
Stayed 2 nights in Mar 2024
Response from Mohammed on 18 Mar 2024
Dear guest,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your family enjoyed your stay with us and that our hotel's location exceeded your expectations.Your feedback on the unique journey to your room and the nearby amenities is greatly appreciated. We'll certainly take note of your comments about the musty smell upon arrival and the construction noise to ensure a more seamless experience for our guests in the future.We apologize for any inconvenience caused by the lack of a fridge or microwave in the room and the discomfort of the pull-out couch. Your feedback is valuable to us, and we'll consider it as we strive to enhance our guests' comfort.Best regard

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff,quality amenities,quiet spot.Rooms are small but all we needed was a place to sleep. I would stay again. Not exactly hanicap accessible,as there is stairs -but its awesome!
Stayed 2 nights in Mar 2024
Response from Mohammed on 18 Mar 2024
Dear guest,Thank you for sharing your experience with us! We're thrilled to hear that you found our staff wonderful, our amenities of high quality, and our location peaceful. Your satisfaction is our priority, and we're delighted that we could provide you with a comfortable place to rest.We look forward to welcoming you back on your next visit,.Best regard

8/10 Good

Colin

Liked: Cleanliness, staff & service
stayed for business ideal hotel would stay again
Stayed 1 night in Mar 2024
Response from Mohammed on 9 Mar 2024
Dear Guest,We're delighted to hear that you found our hotel ideal for your business stay and that you would choose to stay with us again in the future. Providing a comfortable and convenient experience for our guests, especially those traveling for business, is always our goal.If there's anything specific you enjoyed about your stay or if there are any areas where we can further enhance your experience next time, please feel free to let us know. We're here to ensure that you have a pleasant and productive stay each time you visit.We look forward to welcoming you back on your next trip. Best regards

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Helpful at all times. A pity that the view from our room was poor (at the rear of the building), but this did not detract from our overall experience.
Stayed 3 nights in Mar 2024
Response from Mohammed on 7 Mar 2024
Dear guest,Thank you for sharing your experience with us. We're delighted to hear that our staff made your stay enjoyable with their excellent service. While we regret any disappointment regarding the view from your room, we're glad it didn't overshadow your overall experience.We truly value your feedback and look forward to welcoming you back for another memorable stay.Best regards,

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Went above to get us checked in early.
Stayed 1 night in Feb 2024
Response from Mohammed on 21 Feb 2024
Dear,Thanks for taking the time to leave us a nice review! We are glad to hear that you enjoyed your stay at Beverley and that you appreciated our standards of customer service.We really hope to greet you again during your next stay in London.Best regard

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was above and beyond my expectations.
Stayed 1 night in Feb 2024
Response from Mohammed on 21 Feb 2024
Dear,Thanks for taking the time to leave us a nice review! We are glad to hear that you enjoyed your stay at Beverley and that you appreciated our standards of customer service.We really hope to greet you again during your next stay in London.Best regard

6/10 Okay

Rachel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s a very pretty property. It’s in good shape and the finishing are nice.
Stayed 1 night in Feb 2024
Response from The Team on 21 Feb 2024
Dear , Thank you for taking the time to review your recent stay at our hotel. Kind regards,

10/10 Excellent

Dimitry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a good nights sleep after touring ., Thank You!
Stayed 1 night in Jan 2024
Response from Mohammed on 6 Feb 2024
Dear ,Thank you for your kind words! We're thrilled to hear that you had a perfect night's sleep after your day of touring. Providing a comfortable and relaxing environment for our guests is our priority, and we're delighted that we could contribute to your overall experience. We look forward to welcoming you back for another wonderful stay whenever your travels bring you our way again.Best regard,

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely wee hotel! Newly refurbished by the looks of it. Nicely decorated, compact rooms with nice en suite facilities. Would stay again!
Stayed 1 night in Jan 2024
Response from Mohammed on 31 Jan 2024
Dear ,Thanks for taking the time to leave us such a nice review!We are glad to hear that you enjoyed your stay at Beverly and that you appreciated our standards of customer service.We really hope to greet you again during your next stay in London.Please do not hesitate to contact us directly.Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel as a base in Victoria/Pimlico
Nice small hotel, albeit with no facilities beyond a room on site. Staff were very friendly, and the reception desk was always manned with a smile and a friendly hello. My room was a double on the lower ground floor, clean and freshly presented. Overall a nice hotel if you just need somewhere to rest your head. Pillows and mattress were a little soft for mown taste, but I am fussy
Stayed 2 nights in Jan 2024
Response from VP on 18 Jan 2024
Dear David,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our small hotel to be a nice place to rest, and we appreciate your kind words about our friendly and attentive staff.We're pleased that your double room on the lower ground floor met your expectations in terms of cleanliness and presentation. Your comfort is important to us, and we're sorry to hear that the pillows and mattress were a bit softer than you prefer. We value your feedback and will certainly take it into consideration as we strive to enhance the overall guest experience.We hope you had an enjoyable time during your stay and that you were able to find the relaxation you needed. If your travels bring you back to our area, we would be honored to welcome you again and make every effort to ensure your stay is even more enjoyable.Thank you for choosing our hotel, and we look forward to the possibility of hosting you again in the future.Best regards,Abdul

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely warm, clean hotel, we stayed in the little annexe My Granddaughter loved it. Very quiet area with friendly, helpful staff.
Stayed 1 night in Jan 2024
Response from Mohamed on 17 Jan 2024
Dear Lnne,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay at our lovely and warm hotel. It's fantastic to know that your granddaughter loved the experience as well. Our team takes great pride in providing a quiet and friendly atmosphere, and we're thrilled that our staff could contribute to making your stay memorable. We appreciate your kind words and hope to welcome you and your family back for another delightful stay in the future.Regards,Mohamed

10/10 Excellent

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Response from The Team on 16 Jan 2024
Dear Claudette,Thank you for your kind words! We are delighted to hear that you enjoyed your stay. It is always a pleasure to receive positive feedback.We hope to have the pleasure of welcoming you again in the future.Best wishes,

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I did not think to ask about a refrigerator / ice. This property did not supply them, consequently my medication was not refrigerated. Overall, very helpful staff. Also, in cold months, ask for instructions on how to use the heating system. The bathroom was VERY tiny. Overall, a good experience.
Stayed 2 nights in Jan 2024
Response from Anika from The Front Desk Team on 16 Jan 2024
Dear Geris,Thank you for sharing your experience. We apologize for any inconvenience regarding the refrigerator and ice. We appreciate your positive comments about our helpful staff. We'll ensure to provide instructions on heating in cold months. Sorry for the bathroom size. Overall, we're glad you had a good experience.Best regards,

2/10 Terrible

Baljeet

Stayed 1 night in Jan 2024
Response from Mohammed on 31 Jan 2024
Dear, thank you for sharing your review. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Regards,

6/10 Okay

Ruggero

Travelled with partner
Liked: Cleanliness, staff & service
Good location and hotel is in decent conditions but I must say this is the smallest double room I have ever seen.
Stayed 4 nights in Dec 2023
Response from Anika from The Front Desk Team on 5 Jan 2024
Dear Ruggero,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and value the opportunity to address your concerns.We are delighted to hear that you found our hotel's location favorable and that the overall condition met your expectations. Your satisfaction is of utmost importance to us.We understand your remark about the size of the double room, and we sincerely apologize for any inconvenience this may have caused. We constantly strive to provide a comfortable and enjoyable experience for our guests, and we regret that the room size did not meet your expectations.

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was very small
Stayed 1 night in Dec 2023
Response from Anika from The Front Desk Team on 5 Jan 2024
Dear Becky,Thank you for your kind words about our friendly staff. We appreciate your feedback regarding the room size and will use it to enhance our guest experience. We hope to welcome you back for an improved stay in the future.Best regards,

8/10 Good

M C

Stayed 1 night in Dec 2023
Response from Anika from The Front Desk Team on 5 Jan 2024
Dear M C,Thank you for your 8 out of 10 stars! We appreciate your positive feedback. If there's anything specific we can improve upon, please let us know. We look forward to hosting you again.Best regards,

2/10 Terrible

Susanne

Stayed 3 nights in Dec 2023
Response from Anika from The Front Desk Team on 5 Jan 2024
Dear Susanne,Thank you for your feedback. We appreciate your input and would love to know how we can enhance your experience in the future. Feel free to share more details with us. We hope to welcome you back for an improved stay.Best regards,

6/10 Okay

Fred

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Anika from The Front Desk Team on 5 Jan 2024
Dear Fred,Thank you for your feedback. We appreciate your input and would love to know how we can enhance your experience in the future. Feel free to share more details with us. We hope to welcome you back for an improved stay.Best regards,

10/10 Excellent

jeremy

Stayed 1 night in Nov 2023
Response from Anika from The Front Desk Team on 5 Jan 2024
Dear Jeremy,Thank you for the 5-star review! We're thrilled you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from AR on 24 Nov 2023
Dear Connor,Thanks for taking the time to leave us such a nice review!We are glad to hear that you enjoyed your stay at Beverly and that you appreciated our standards of customer service.We really hope to greet you again during your next stay in London.Please do not hesitate to contact us directly.Kind regards

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Location location location!!! Clean and quiet.
Stayed 6 nights in Nov 2023
Response from AR on 19 Nov 2023
Dear Arash,Thanks for taking the time to leave us such a nice review!We are glad to hear that you enjoyed your stay at Beverly and that you appreciated our standards of customer service.We really hope to greet you again during your next stay in London.Please do not hesitate to contact us directly.Kind regards

10/10 Excellent

Kulwinder

Stayed 1 night in Nov 2023
Response from AR on 19 Nov 2023
Dear Kulwinder,Thanks for taking the time to leave us such a nice review!We are glad to hear that you enjoyed your stay at Beverly and that you appreciated our standards of customer service.We really hope to greet you again during your next stay in London.Please do not hesitate to contact us directly.Kind regards

6/10 Okay

Amrik

Stayed 1 night in Nov 2023
Response from AR on 19 Nov 2023
Dear Amrik, Thank you for taking the time to review your stay at Beverley. We are so glad to hear that our staff were able to make your experience with us a memorable one. We sincerely apologise for failing to exceed your expectations. Please be rest assured your feedback will be taken in consideration and the issues will be addressed immediately. We hope your next stay at will be a pleasant journey and looking forward to welcoming you back again. Kind regards

4/10 Poor

M

Disliked: Room comfort
Stayed 2 nights in Nov 2023
Response from AR on 19 Nov 2023
Hello M, Thank you for taking the time to review your stay at Beverley. We sincerely apologise for failing to exceed your expectations. Please be rest assured your feedback will be taken in consideration and the issues will be addressed immediately. We hope your next stay at will be a pleasant journey and looking forward to welcoming you back again. Kind regards

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location and comfy beds.
Stayed 1 night in Nov 2023
Response from Reception Team on 12 Nov 2023
Thank you for taking the time to review your stay at hotel. We are so glad to hear that you enjoyed our location and all the amenities we offer. Looking forward to welcoming you back again. Best Regards

10/10 Excellent

sonia, shrub oak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHOWER WAS PERFECT TEMPERATURE AND FLOW
Stayed 3 nights in Nov 2023
Response from Reception Team on 12 Nov 2023
Thank you for taking the time to review your stay at hotel. We are so glad to hear that you enjoyed our location and all the amenities we offer. Looking forward to welcoming you back again. Best Regards

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado
Bien ubicado..fácil acceso al trasporte público y al bus turístico..ideal si llevas poco equipaje, las habitaciones son pequeñas
Stayed 1 night in Nov 2023
Response from Reception Team on 5 Nov 2023
Dear,Thank you for taking the time to review your recent stay at our hotel.

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall review
The Beverly was very clean and the staff was extremely helpful.
Stayed 3 nights in Oct 2023
Response from The Team on 5 Nov 2023
DearThank you for taking the time to review your stay. We are so glad to hear that you enjoyed our location and all the amenities we offer, thank you for letting us know regarding the issue you encountered in the room, out maintenance team are on it. Looking forward to welcoming you back again. Best Regards

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Impressed with room, hot shower clean towels every day, tea coffee facilities. Bed really comfortable just what you need after a long day out walking and shopping . Would highly recommend. Will book again in the future. I have stayed in Pimlico now for many years and this is the best hotel I have stayed in thank you for a pleasant stay.
Stayed 2 nights in Oct 2023
Response from Reception Team on 5 Nov 2023
Dear, thank you for sharing your review. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Regards,

10/10 Excellent

Runar

Stayed 2 nights in Oct 2023
Response from Reception Team on 29 Oct 2023
dear,Thank you for taking the time to review your stay at hotel. We are so glad to hear that you enjoyed our location and all the amenities we offer. Looking forward to welcoming you back again. Best Regards

2/10 Terrible

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Fire hazard.
Room was tiny, no desk or chairs could not open door with out moving suitcase. Had to open door and then try open fire door before leaving the room. (Ie Borge had be open at the same time). All other fire doors I saw were left open. Laundry bags blocking staircase.
Stayed 1 night in Oct 2023
Response from The Beverley Team on 20 Oct 2023
Dear David,It sounds like your stay had quite a few inconveniences. The tiny room with no desk or chairs must have been uncomfortable, and having to maneuver your suitcase just to open the door is far from ideal. Safety concerns like having to open multiple doors simultaneously and blocked fire doors can be quite worrisome.Thank you very much for addressing these issues for the safety and comfort of our guests. If you have any more feedback or if there's anything else I can assist you with, please don't hesitate to let me know.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Reception Team on 18 Oct 2023
Dear,Thank you for leaving a review. We are extremely disappointed to find out that not all aspects of your stay with us have been satisfied on this occasion. Please know that this is certainly not the kind of experience we would have liked you to have. Nevertheless, your feedback is highly valued, as it is the best means for us to gain insights into our services which we strive to continuously improve. It is our hope that you will offer us the chance of welcoming you back to the hotel at some point in the future and turn your experience around. best Regard

10/10 Excellent

Aubrey Michelle

Stayed 2 nights in Oct 2023
Response from Reception Team on 29 Oct 2023
Dear,Thank you for taking the time to review your stay at hotel. We are so glad to hear that you enjoyed our location and all the amenities we offer. Looking forward to welcoming you back again. Best Regards

4/10 Poor

David

Stayed 2 nights in Sep 2023
Response from Reception Team on 20 Sept 2023
Dear,Thank you for taking the time to review your stay at The Beverley Hotel. We are so glad to hear that you enjoyed our location and all the amenities we offer. Looking forward to welcoming you back again. Best Regards

2/10 Terrible

Rich

Stayed 1 night in Sep 2023
Response from The Team on 17 Sept 2023
Dear,Thank you for leaving a review. We are extremely disappointed to find out that not all aspects of your stay with us have been satisfied on this occasion. Please know that this is certainly not the kind of experience we would have liked you to have. Nevertheless, your feedback is highly valued, as it is the best means for us to gain insights into our services which we strive to continuously improve. It is our hope that you will offer us the chance of welcoming you back to the hotel at some point in the future and turn your experience around. rthanks

2/10 Terrible

Casper

Stayed 1 night in Sep 2023
Response from Josh on 17 Sept 2023
Dear,Thank you for leaving a review. We are extremely disappointed to find out that not all aspects of your stay with us have been satisfied on this occasion. Please know that this is certainly not the kind of experience we would have liked you to have. Nevertheless, your feedback is highly valued, as it is the best means for us to gain insights into our services which we strive to continuously improve. It is our hope that you will offer us the chance of welcoming you back to the hotel at some point in the future and turn your experience around.

8/10 Good

Patrick S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to the train station and room was clean and quiet. The staff was friendly and helpful
Stayed 1 night in Sep 2023
Response from Reception Team on 18 Sept 2023
Dear,Thank you for taking the time to review your stay at The Beverley Hotel. We are so glad to hear that you enjoyed our location and all the amenities we offer. Looking forward to welcoming you back again. Best Regards

10/10 Excellent

Konrad

Stayed 3 nights in Aug 2023
Response from gee on 30 Aug 2023
Thanks your amazing review and look forward to welcoming you back in the near future.Regards,Management

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from gee on 23 Aug 2023
Thanks for your frrdback.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Aug 2023
Response from gee on 23 Aug 2023
Thanks for your feedback.