All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Chesterfield Mayfair is a fantastic hotel. From our check in experience throughout our stay, we were impressed by the staff, facilities and the location. Thanks for helping make our experience in London a great one.
The setting was perfect for my wife's introduction to London, as she loves the history of the town and area. Special kudos to your doorman, Mustafa, whose kindness to everyone uplifted our spirits every morning.
Lovely stay, and even better staff-friendly, knowledgeable and fun. This hotel is in a perfect spot to explore the city of London, and it's quiet, clean and reasonably priced.
stephanie
Stayed 2 nights in Apr 2024
Response from Adam Lake on 10 Apr 2024
Dear stephanie, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
Dear Kimberly,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair and giving us perfect score.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Ruth, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
Hotel absolutely lovely and was centrally located to everything we wanted to do. Staff went above and beyond with their service. Highly recommend and will stay again
Carol
Stayed 4 nights in Apr 2024
Response from Adam Lake on 10 Apr 2024
Dear Carol, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
A quaint perfectly located hotel that is very British and friendly. The rooms, staff and entire stay were perfect. The morning breakfast and bar were also great. I will recommend the hotel to my friends and business contacts for future stays in London.
Rhonda
Stayed 2 nights in Apr 2024
Response from Adam Lake on 9 Apr 2024
Dear Rhonda, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
I would stay there again if I have the opportunity to return to London
Wendy
Stayed 4 nights in Mar 2024
Response from Adam Lake on 5 Apr 2024
Dear Wendy,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair and giving us perfect score.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Absolutely will stay again at this at this property in my next visit!
Amazing staff !
SALVADOR
Stayed 6 nights in Mar 2024
Response from Adam Lake on 3 Apr 2024
Dear SALVADOR, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
Absolutely an incredible stay! Would stay here again. The neighborhood is quiet but also convenient and located very close to Buckingham place and <5 min from a great tube stop. Also walking distance to covenant garden with tons of restaurant locations. The staff is incredible and personalizes your stay for the occasion. They are attentive and make sure you have a great stay. The bar within the hotel is also impeccable with amazing cocktails and great conversation.
Ashleigh
Stayed 4 nights in Feb 2024
Response from Adam Lake on 6 Mar 2024
Dear Ashleigh,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.I am so pleased to read that you had a wonderful time at our hotel and that our staff and the bar impressed you. We take pride in our service and attention to detail and I am thrilled you found our service to be of high standards.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Edward,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair and giving us perfect score.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Ariel,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair and giving us perfect score.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Staff excellent. Very friendly. Nice room. Very nice hotel.
David
Stayed 5 nights in Feb 2024
Response from Adam Lake on 27 Feb 2024
Dear David,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair and giving us perfect score.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Charming hotel y a very good location. Great service.
Natan
Stayed 2 nights in Feb 2024
Response from Adam Lake on 16 Feb 2024
Dear Natan, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
excellent location, friendly staff.
rooms are small
Tom
Stayed 4 nights in Feb 2024
Response from Adam Lake on 13 Feb 2024
Dear Tom, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
10/10 Excellent
Donald
10 Feb 2024
Donald
Stayed 3 nights in Jan 2024
Response from Adam Lake on 5 Apr 2024
Dear Donald,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair and giving us perfect score.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
The staff went out of their way to be friendly and helpful. The decor is attractive, original and slightly quirky. The location is in a good neighborhood, walkable. I hope to stay there again.
Nancy
Stayed 8 nights in Jan 2024
Response from Adam Lake on 5 Feb 2024
Dear Nancy, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am so pleased to read that you had a wonderful time at our hotel. We take pride in our service and attention to detail and I am thrilled you found our service to be of high standards. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam Lake General Manager
8/10 Good
Luis
Travelled with partner
30 Jan 2024
Liked: Cleanliness, staff & service, amenities
The property is excellently located. However, the rooms could use an upgrade, especially the beds and rugs.
Luis
Stayed 1 night in Jan 2024
Response from Adam Lake on 5 Feb 2024
Dear Luis, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. I have noted your feedback and you may be glad to find out that we have recently started the soft refurbishment of some of our bedrooms.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
10/10 Excellent
Wendy
30 Jan 2024
Wendy
Stayed 4 nights in Jan 2024
Response from AL on 10 Feb 2024
Dear Wendy,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
The property is located in a great area and the staff are very helpful and attentive.
Luis
Stayed 4 nights in Jan 2024
Response from Adam Lake on 31 Jan 2024
Dear Luis, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
Dear Charleen,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Proper old school hotel, lovely comfortable bar, friendly helpful staff
Hilary
Stayed 1 night in Jan 2024
Response from Adam Lake on 31 Jan 2024
Dear Hilary, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
Friendly staff, effecient. Customer treated as number one priority in many ways.
Christopher Robin
Stayed 4 nights in Jan 2024
Response from Adam Lake on 31 Jan 2024
Dear Christopher Robin, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam LakeGeneral Manager
The exceptional service by the staff is absolutely outstanding. The rooms are spacious and lovely
Carolyn
Stayed 3 nights in Jan 2024
Response from Adam Lake on 31 Jan 2024
Dear Carolyn, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam LakeGeneral Manager
We just had the most wonderful 9 days here. I had emailed multiple times before our trip and every person who contacted me was so friendly and helpful. Once we got there it was so easy for us to get help with taxis and anything we needed. The bar area is so quaint and the drinks are excellent with great service. We were there every evening and morning. By the end they knew our orders when we walked in! I highly recommend staying here if you want to be in the Mayfair area which was one of my favorite locations also. We really enjoyed the little chocolates or other surprise snacks at turn down every night :)
Mary
Stayed 8 nights in Jan 2024
Response from Adam Lake on 31 Jan 2024
Dear Mary, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am so pleased to read that you had a wonderful time at our hotel. We take pride in our service and attention to detail and I am thrilled you found our service to be of high standards.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
10/10 Excellent
Marcia
20 Jan 2024
Liked: Staff & service
Marcia
Response from AL on 10 Feb 2024
Dear Marcia,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
The staff was amazing at this hotel, especially loved the gentlemen who greeted us at the door! Hotel was lovely and convenient to walk to public transportation, shopping, and restaurants.
Theresa
Stayed 6 nights in Jan 2024
Response from Adam Lake on 17 Jan 2024
Dear Theresa, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you.We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam LakeGeneral Manager
10/10 Excellent
Brinley Paul
4 Jan 2024
Brinley Paul
Stayed 11 nights in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Brinley Paul,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Guest,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Outstanding in every way.
The room was spacious and comfortable.
Everyone on the staff was exceptionally friendly and helpful.
A truly wonderful hotel.
Roger
Stayed 14 nights in Dec 2023
Response from Adam Lake on 4 Jan 2024
Dear Roger, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you.We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam LakeGeneral Manager
Dear Amy,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
10/10 Excellent
Jill
1 Jan 2024
Liked: Cleanliness, amenities
Jill
Response from Adam Lake on 11 Jan 2024
Dear Jill,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Enjoyed our stay at the Chesterfield. Room was very small, but manageable!
Jeffrey
Stayed 4 nights in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Jeffrey,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
The hotel was excellent. Historic, traditional yet somewhat modern. My wife and I are particular and well travelled and would consider staying at TCM again. The staff was top drawer, the hotel was clean and the breakfast was outstanding. We visited at Christmas so the property was as tastefully decorated and festive. The neighborhood is unbeatable. We highly recommend staying there.
Brock and Clare
Stayed 2 nights in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Brock and clare,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations.It is our passion to care for our guests and it was our pleasure to have hosted you.We hope very much to welcome you back to The Chesterfield Mayfair in the near future.Warm regards,Adam LakeGeneral Manager
Dear Ronald G.,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Friendly staff. Great location. Small rooms. Comfortable bed. Extremely small shower which is hard to use.
Anthony
Stayed 7 nights in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Anthony,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.I was sorry to learn that you were dissatisfied with the shower in the room you occupied.Now that we know what your expectations of our rooms are, we will be sure to note this on your guest profile so that we can avoid assigning the same type of room if you were to return to the hotel in the future.Should your plans bring you back to London, please feel welcome to contact me directly and I will personally look after your experience and assist with any arrangements you may need.Please accept my sincere apologies for the disappointment and I hope you will give us the opportunity to welcome you again in the future.Kind regards,Adam LakeGeneral Manager
Great location and about the best breakfast to be had
Chris
Stayed 8 nights in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Chris,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Ellen,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Room small and dated with noise. I prepaid so was stuck. Location and service good.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Guest,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.I was concerned to read your review and see that your stay was far less than satisfactory.As you can see from other traveller reviews, this certainly isn't the usual experience our guests enjoy when staying with us.Therefore, I was wondering if you would consider contacting me directly at the hotel so that I may address some of your points?I constantly look to improve our service and guest experience and I would really appreciate your feedback.Thank you once again for sharing your review.I do hope you consider my offer of contacting me directly, so that I may look to resolve some of your concerns.Kind regards,Adam LakeGeneral Manager
The property was small and initmate. Staff was helpful and friendly. The restaurant had a good breakfast at reasonable prices. Close to everything!
Joanne
Response from Adam Lake on 12 Dec 2023
Dear Joanne, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Adam LakeGeneral Manager
Dear Robert, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam LakeGeneral Manager
Dear Guest,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Classy hotel with excellent service and well placed
Kevin
Stayed 1 night in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Kevin,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Peter,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair once again. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
10/10 Excellent
stephen
3 Dec 2023
First class.
A rare find. Customer service as it should be. Superb accommodation, wonderful breakfast and a staff that distinguishes this gem of a hotel from others (incl. 5-star big names) at which I’ve stayed. Trust the reviews on this one…it’s a special hotel.
stephen
Stayed 1 night in Dec 2023
Response from Adam Lake on 11 Jan 2024
Dear Stephen,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair.We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Lars,Thank you for taking the time to rate us and give us a perfect score!Please allow me to take this opportunity to thank you for choosing to spend your time with us at The Chesterfield Mayfair.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future.Warm regards,Adam LakeGeneral Manager
Dear Carolyn, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam LakeGeneral Manager