Double Room, Terrace (Room 1)

Reviews of The Crown Pub & Guesthouse

4 out of 5
The Crown Pub & Guesthouse
418 MARE STREET, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 85 reviews" "
Rating 8 - Good. 26 out of 85 reviews" "
Rating 6 - Okay. 6 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Everyone was super nice, checking in and out was super easy - and had a tasty pint at the pub itself!
Stayed 1 night in Feb 2024

10/10 Excellent

Luanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a very enjoyable stay. The rooms were a nice size and well equipped. Other people have left feed back about the noise from outside. We did here a little but it never stopped us sleeping. This guesthouse is not in the Country, it's on a main road! The staff we encountered were all exceptionally friendly and welcoming. We would definitely stay again.
Stayed 1 night in Dec 2023

2/10 Terrible

Jayne

Stayed 1 night in Dec 2022

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed the atmosphere overall, staff was friendly, the room was clean, just quite small and no elevators for moving luggage. It was also a little out of the way for our purposes
Stayed 3 nights in Oct 2023

6/10 Okay

c

Stayed 1 night in Sep 2023

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I messaged the guesthouse several times before our stay to ask for early check in at midday as hubby works nights & unexpectedly had to work the night before meaning he’d had no sleep. No response. When we arrived a staff member said it would be £20 for early check in. She then spoke with the housekeeper & said it’s ok because as it happens she’s cleaning our room now anyway. So we bought some drinks from the bar whilst we waited, paying a different member of staff. When the original lady came back she came and asked us for the £20! And all for nothing as hubby got no sleep anyway as there were 2 very heavy and noisy fire doors right outside our room which were constantly banging day and night. We were also opposite the cleaning cupboard and the housekeeper and other staff having very loud conversations with no thought to the guests. We could hear everything from the room above with constant banging and loud TV. Even the plumbing screamed at me for the entire time I was showering! Bed was clean and comfortable but the room has seen better days. Dirty carpet with a big iron burn mark. Dirty towel rail and we couldn’t use the TV as the remove control was sticky & covered in gunk! Big spiders webs on the table and chairs so I couldn’t sit on the terrace which was the main reason I picked the room. We came back at 11.30pm on Friday the pub was full so thought we’d have a drink but we were shouted at by staff memberto use the other entrance and go to our rooms! Not a great stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Crown Pub and guesthouse is a gem clean, comfortable and friendly. You will not find better team of staff anywhere each and every one of them is friendly, fun and go above and beyond to make sure we had everything we needed to have great break many thanks highly recommend
Stayed 2 nights in Jun 2023

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place
Fantastic guest house. Lovely staff. Proper London pub. Very clean nice rooms. Could not say enough good things.
Stayed 1 night in May 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean in Hackney
Very clean and comfortable, friendly staff on check in, nice room all round. The area is quite run down and the pub downstairs is a real, traditional boozer that might put off people who are used to gastropubs, but it shouldn't. Very convenient, short walk from the Overground. Buses to Oxford Circus and elsewhere from just outside.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

10/10 Excellent

Randall

Stayed 6 nights in Jul 2022

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So welcoming
Such lovely place to stay! We really enjoyed it! The room was clean and bed was comfortable we even had a terrace. We went to the pub below and everyone was so friendly and we felt welcome! 100% would stay here again if we need to be in the area. The pub stops playing music at a reasonable time and didn't effect us in anyway.
Stayed 2 nights in Jun 2022

10/10 Excellent

stephen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Me and a friend stayed in this lovely guesthouse the owners made you feel so welcome and a added bonus it's a Irish bar so win win there great largers and excellent rooms will be back soon
Stayed 1 night in May 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Rather in need of investment but ok for a short stay. Double glazing needed on windows facing main road. I was nervous about the chances of escaping if there was a fire in this old wood building
Stayed 1 night in Apr 2022

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place but very noisy
Really great location and lovely rooms but the noise from the street made it really difficult to sleep. If they changed the windows or if you get a room at the back of the building it would make a huge difference.
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and location
Lovely good sized room above a great pub. Clean and well presented.
Stayed 1 night in Dec 2021

10/10 Excellent

JARED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for Hackney gig
Really good experience. Easy check in and excellent room.
Stayed 1 night in Nov 2021

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place
The hosts were fabulous,nothing was too much trouble. The room was very clean and well appointed. The bed in room 7 was the most comfortable mattress ever! Parking next door was very easy and reasonable at 7.50 per day for London. Great location as we had a family wedding in clapton which was in walking distance. Broadway Market well worth a visit both for the day and evening. Pub was v lively but couldnt hear any noise in our room. We would be happy to stay again.
Stayed 3 nights in Nov 2021

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
This pub is in a great spot, not too far to the overground and there are plenty places to eat nearby. The service was fab and the room was nice and clean. The only negative was that they had karaoke down in the pub on one of our nights which was loud, so if you're planning on staying and having an early night you might struggle.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Probably wouldn’t stay again
The room itself was ok, but the pub underneath which owns the the hotel side is shocking. Everywhere absolutely stank of cigarette smoke, including the bedroom unfortunately. The pub staff were friendly, but I wouldn’t stay there again and wouldn’t recommend it.
Stayed 1 night in Oct 2021

10/10 Excellent

Les

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best
A great bar with a very comfortable room with lots of space, very clean, this is the best hotel room I've stayed in for a very long time.
Stayed 1 night in Oct 2021

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My one night stay (for work) coincided with my birthday and I was spoilt rotten by Irish hospitality. A genuine Irish pub with genuine Irish welcome and generosity. I'll stay again next time I'm working in Hackney without a doubt. Thank you, ladies!
Stayed 1 night in Aug 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway.
Great location for us, easy to get in and out at any time. The room was clean and modern and the bed was very comfy - tea coffee hairdryer was all provided. Staff were really helpful and friendly. We stayed on 1st floor, although we could hear some noise from the pub downstairs it didn’t keep us up. Some fairly cheap parking in the church yard next door - £7 a day, so made it easy to arrive by car.
Stayed 3 nights in May 2021

10/10 Excellent

Miss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem of a place!
Our stay was brilliant from start to finish! A lovely, friendly,very welcoming place! Room was amazing; clean, fresh and very homely, the terrace was a bonus to watch the world go by! Serena was so friendly and down to earth, nothing was too much trouble for her, she works tirelessly but always has a smile on her face, a real diamond! The bar staff were very warm and friendly and made u feel like a local from the start and all the local characters we met too! Definitely coming back soon and cannot wait! Excellent place to stay ❤
Stayed 1 night in May 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
No complaints at all, very good value for money. Will definitely book again when visiting our friends in the area.
Stayed 1 night in Mar 2020
Response from Kelly on 20 Mar 2020
Thank you so much

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great pub !!
Was meant to Stay for 5 nights but had to leave after only one as I was called back to the Midlands. Hotel was great, proper Irish pub. Definitely recommend
Stayed 5 nights in Mar 2020
Response from Kelly on 9 Mar 2020
Thank you

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Fantastic! Room was lovely, clean and comfy bed! Staff amazing. Really close to hackney empire. Defo coming back!
Stayed 1 night in Feb 2020
Response from Kelly on 9 Mar 2020
Thank you

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Kelly on 28 Dec 2019
Thank you so much

10/10 Excellent

Pedro

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly felt very welcome and the bed was very very comfortable
Stayed 2 nights in Dec 2019
Response from Kelly on 12 Dec 2019
Thank you

10/10 Excellent

E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Kelly on 12 Dec 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
At check in they did not know what time our Breakfast Tray was....we subsequently missed it as we had to depart by nine o'clock. Dirty water left in sink. Toilet seat loose. We had an 'Elf' walk into our room asking to use the loo!! The bed was very comfy with really nice linen.
Stayed 1 night in Dec 2019
Response from Kelly on 9 Dec 2019
Hi there, please accept our sincere apologies, we no longer provide breakfast trays hence nobody knowing this at check inn. This cleaner will no longer be with us. And the elf what can I say (utterly embarrassing) he was another guest staying in the room on the floor above hence him having access to the rooms but seems to have had a tad too much to drink and lost his way. I can’t apologies enough

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic find
Very friendly staff. Room was spotlessly clean with a range of toiletries provided free. Modern decor and comfy bed. Only downside was the noise from the TV in the open air terrace below room 5. It was switched off however at 11.30pm and I would definitely stay again.
Stayed 1 night in Nov 2019
Response from Kelly on 9 Dec 2019
Thank you so much we are delighted you enjoyed your stay

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well decorated room. Poor breakfast, a bit more imaginative choice rather than 2 alpen bars and 1packet croissant (there were two of us staying) No effort made. Staff friendly
Stayed 1 night in Nov 2019
Response from Kelly on 3 Dec 2019
Thank you, and apologies for the lack of croissant. Please note this is a complimentary offering as we don’t have a kitchen at Flynn’s so provide this as a gesture of good will

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What’s that rattling ??
Room was comfortable , perfect for our one night stop over in London.. although , believe it or not had a horrendous nights sleep, not because of the karaoke from the bar, which couldn’t be heard from our lofty attic room, but due to pipework rattling throughout the night and seemingly as traffic was passing the building.. with it being an attic room you’d think this impossible but no. Room 7 needs to sort out the metal clanking and then you’ll have an enjoyable rest.
Stayed 1 night in Nov 2019
Response from Kelly on 27 Nov 2019
Hiya apologies for this x we will have this looked into as this is the 1st we have ever heard this

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet rooms, very comfortable.
Lovely room and great convenient location for London
Stayed 1 night in Nov 2019
Response from Kelly on 27 Nov 2019
Thank you

10/10 Excellent

meera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Kelly on 25 Nov 2019
Thank you so much

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Kelly on 25 Nov 2019
Thank you

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Kelly on 25 Nov 2019
Thank you so much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, big room, great staff. Only downside was bar not accepting RBS banknotes (issued by a bank in which the Government has majority ownership).
Stayed 2 nights in Nov 2019
Response from Kelly on 25 Nov 2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly and surprisingly quiet. Ideal for short stay. Long trek to top floor!!!!!!!
Stayed 2 nights in Nov 2019
Response from Kelly on 13 Nov 2019
Thank you

8/10 Good

Kate

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff , lovely rooms and a really nice bar/ garden
Stayed 1 night in Nov 2019
Response from Kelly on 11 Nov 2019
Thank you so much

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Kelly on 11 Nov 2019
Thank you so much

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Has potential to be better
Well decorated, comfortable bed, nice sheets and towels. Clean bathroom but room was dirty and carpet left a lot to be desired. Only hearing in the room was a small fan heater.
Stayed 2 nights in Oct 2019
Response from Kelly on 1 Nov 2019
Sincere apologies we hope you give us another chance to impress you, we have had boiler problems these are now fixed we have installed a new boiler

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good.
We stayed in room 6. There was a strong smell of stale cigarette smoke in the room which remained throughout our stay, even after we had opened the window for a considerable time. The shower was stuck on extremely hot and therefore dangerous to use. The only plus side was that, as we were on the top floor, we could not hear the thumping live music that was being belted out when we returned to our room after midnight.
Stayed 1 night in Oct 2019
Response from Kelly on 1 Nov 2019
Had you reported this we would have moved you room and rectified everything for you. Our sincere apologies are offered to you I just wish I’d known at the time