All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from George (Assistant Manager) on 15 Apr 2024
Dear Gavin,Thank you very much for your feedback. We're pleased you enjoyed your stay and hope to welcome you back as our guest at The Hayden in the future! Do let us know if there's anything we can improve for your next stay.Kindest regards,The Hayden Team
Well the fact that is part of a pub was a great experience. People might be afraid that it would be noisy but the rooms are perfect and quiet. The staff was very friendly and helped us with our luggage. Super clean and the food at the pub was excellent. I would really recommend the fish and chips ans staying here for the whole experience.
Ernesto
Stayed 2 nights in Apr 2024
Response from George (Assistant Manager) on 15 Apr 2024
Dear Ernesto,Thank you very much for your feedback. We're pleased you enjoyed your stay and hope to welcome you back as our guest at The Hayden in the future!Kindest regards,The Hayden Team
Response from George (Assistant Manager) on 15 Apr 2024
Dear Brian,Thank you very much for your positive rating score. We're pleased you enjoyed your stay and hope to welcome you back as our guest at The Hayden in the future!Kindest regards,The Hayden Team
Response from George (Assistant Manager) on 15 Apr 2024
Dear Robert,Thank you very much for your feedback. We're pleased you enjoyed your stay and hope to welcome you back as our guest at The Hayden in the future!We will be sure to address the seal on the shower door to ensure this isn't an issue for future guests.Kindest regards,The Hayden Team
Perfect position Bill Grangers a few minutes walk up the same street. Portobello road around the corner.
Clean well appointed rooms restaurant gave us a discount because we were staying there.
Loved the photos of dogs in uniform on the walls, very cute.
Nice sized room, quiet, cold bathroom. The bed was very uncomfortable, l dont think the mattress is that old, so very strange it should be so uncomfortable, Sealy, perhaps cheapest model??? It needs checking, dont just press your hand on it!
Robert
Stayed 1 night in Nov 2023
10/10 Excellent
Ian
14 Oct 2023
Ian
Stayed 1 night in Oct 2023
Response from The Hayden Team on 18 Oct 2023
Dear Ian, Thank you very much for your review and thank you for staying with us.Warm Regards,
Quiet, clean and with special touches.....be ready for winding steps leading up to well appointed rooms. We hoped they had food options in the morning but there are plenty of places close by. Other than that.....had a great stay.
CUARMEELA
Stayed 2 nights in Sep 2023
Response from The Hayden Team on 8 Sept 2023
Dear Cuarmeela, Thank you very much for your kind review, we are glad that you enjoyed your stay with us. Thank you for choosing The Hayden!Warm Regards,
10/10 Excellent
Carole K
5 Sept 2023
Carole K
Stayed 4 nights in Aug 2023
Response from The Hayden Team on 8 Sept 2023
Dear Carole, Thank you for your review and thank you for staying with us. Kind Regards,
I wanted to stay somewhere not flooded with tourist. This is definitely a place to stay. We ventured out everyday and would come back and sit outside and have a drink with a mean or snack. There is a small store right beside it, so anything you need is right there. Just a few blocks from Portobello Rd and the tube. Some decent restaurants in the area as well. Hayden restaurant was good and Sunday roast was a huge plate of food. There is no elevator, so for those who have limitations, be advised about it. Overall stay and staff were great.
Richard B
Response from The Hayden Team on 1 Aug 2023
Dear Richard, Thank you very much for your kind review. We are glad that you enjoyed your stay with us. Warm Regards,
My husband and I stayed here for the last few days of our honeymoon and loved it! We were pleasantly surprised by how quiet it was to be staying above a pub over a weekend. The room was cozy and well furnished. We were on the top floor and so naturally there were quite a few stairs to climb but very manageable. We also ate and had a few drinks at the pub and we found it all delicious! I will definitely stay again!
NICOLE ANN
Response from The Hayden Team on 14 Jul 2023
Dear Nicole Ann, Thank you very much for your lovely review, we are glad that you enjoyed your stay with us. Warm Regards,
My partner and I had an excellent experience at The Hayden. We loved the room and the dog portrait paintings. The staff are welcoming. The pub downstairs is great. We would definitely stay again.
Could not have been more pleased with our stay. The room was charming, clean, comfortable, and the staff were so accommodating and pleasant. The cocktails at the pub were delicious, and the location was perfect
Kelli
Stayed 1 night in May 2023
Response from The Hayden Team on 5 Jun 2023
Dear Kelli,Thank you for your kind review !
10/10 Excellent
Rebecca
4 Jun 2023
Rebecca
Stayed 1 night in May 2023
Response from The Hayden Team on 28 Jun 2023
Dear Rebecca,Thank you for your exceptional rating and thank you for staying with us.Warm Regards,
Excellent stay at the Hayden. The room was quiet (double glazed sash windows) and air-conditioned - a rarity in this country. Decor was tasteful, bed and pillows very comfortable, and the bathroom was well set out.
Super cute hotel and pub downstairs. Loved staying in Notting Hill, great area with lots to do. Room was very clean and comfortable, would stay here again.
Lyndsay
Stayed 1 night in May 2023
Response from Orsi on 26 May 2023
Dear Lyndsay,Thank you very much for your kind review, we are glad that you enjoyed your stay with us.Warm Regards,
I thought that since I was staying above a pub that it would be noisy, but the pub is more a restaurant than a drinking establishment. The room was quiet, clean, and very comfortable.
From the moment we arrived at the property, the staff treated us like we had Elite Status! We were gifted welcome drinks while our luggage was taken to our room! The cheerful pub was bustling with afternoon patrons…the atmosphere was so inviting, we decided to make a dinner reservation for our first night…a very good choice! Our room was outfitted in an updated traditional aesthetic with every convenience imaginable…lovely linens, plush robes and a nice selection of complimentary snacks, water, coffee & tea. The location was terrific with excellent restaurants and shopping nearby. Easy access to the Underground only minutes away! The Hayden exceeded our expectations on every level…if you like a more intimate accommodation with character and quality, stay at The Hayden Pub & Rooms!!!
Ann
Stayed 2 nights in May 2023
Response from Orsi on 12 May 2023
Dear Ann, Thank you for your lovely review. We are glad that you enjoyed your stay with us. Thank you for staying at The Hayden.Kind Regards,
Great location. Great food in the Pub. Handrails in shower would have been nice. Didn't realize there was no elevator-mad eit hard to manage for old people (75+). Outstanding staff.
S
Stayed 3 nights in Apr 2023
Response from Orsi on 3 May 2023
Dear S,We really appreciate your review. Thank you very much for staying with us.Kind Regards,
We were at the Hayden for 8 days and on our last day we were so sad to go! We loved it it here! The service, the bed (OMG, the best bed!!) and great food in the pub made our stay incredible. It’s a short walk to Bayswater or Paddington station and a short walk to Portobello Market. Loved this location so much! We will only stay here when we return to London!
April
Stayed 8 nights in Apr 2023
Response from The Hayden Team on 17 Apr 2023
Thank you for your review and thank you for staying with us. Warm Regards
The staff was exceptional! They were friendly, accommodating, and professional. All of the employees at The Hayden teamed together seamlessly to create a special atmosphere for its guests. There were also several unexpected perks dring such as discounts and complimentary items which only added to our positive experience. The room and bathroom were modern and furnished beautifully. They were so clean it seemed as if we were the first ones to ever stay in them. We highly recommend staying here to anyone looking for extraordinary accommodation.
Finally, a huge thank you to the staff! Your efforts and hard work were noticed and very appreciated.
Kimberly
Stayed 1 night in Apr 2023
Response from Orsi on 12 Apr 2023
Dear Kimberly,Thank you for your kind review and the excellent score. We are glad that you enjoyed your stay with us. Warm Regards,
The rooms are beautifully appointed, clean with great amenities, and a super comfy bed. Especially convenient if you are going in or out of Paddington station.
Margot
Stayed 1 night in Mar 2023
Response from Orsi on 27 Mar 2023
Dear Margot, Thank you for your kind review, and thank you for staying with us.Kind Regards,
Fabulous stay in Nottinghill. Room was small but so, so quaint and decorated nicely. Bathroom ensuite was large and clean. Bed was incredibly comfortable with nice linens. Greeted upon arrival with a complimentary drink. Had complimentary bottled water and a chocolate bar in the room, which was a nice touch. Mini safe in room. Staff was super helpful - on our departure date, there was a transit strike on and they knew we had to catch a train to Paris in the morning. I wish I remember his name, but the fella called my cell in morning to let me know the traffic at St Pancras station was terrible and suggested we leave earlier to give us more time to get there. Was so thoughtful of him to do this!! Would definitely stay there again when in London!!
Stephanie
Response from Vlad on 24 Mar 2023
HelloThank you for the review! See you next time !
Exceptional Atmosphere-very friendly people who continually went the extra mile to make sure their guests felt at home and welcome. Rooms were well decorated and comfortable. During our stay we felt well cared for and were impressed by the level of hospitality that we received. Would stay again and again. Thank you all for making our November stay a memorable and happy one! You are truly in the right field of work and we congratulate you for creating an environment that oozes connection. A true gem.
catherine
Response from Orsi on 28 Jan 2023
Dear Catherine,Thank you for your kind review. We are glad that you enjoyed your stay with us. We are hoping to having you with us again.Kind Regards,
I absolutely LOVED staying here and would definitely book this place again. The manager is incredibly kind, the staff was lovely and the pub was so great and convenient! I felt super safe in this area as a solo traveler and was able to access the Tube really easily. I was sad to leave, but I can’t wait to come back!
Whitney
Response from Orsi on 28 Jan 2023
Dear Whitney,Thank you for your kind review. We are glad that you enjoyed your stay with us. We are looking forward to having you with us again.Warm Regards,
Great place to stay , a short walk from portobello road and tube stations into central london
Mark
Stayed 2 nights in Jan 2023
Response from Mantas on 14 Jan 2023
Dear Mark, Thank you for your kind review. We are glad that you enjoyed your stay with us. We are looking forward to having you with us again. Kind Regards,
Excellent stay, from check-in with a complementary drink to very helpful staff and an awesome night's sleep after some delicious food & drinks at the pub. Will certainly try and be back!
Jort
Response from Mantas on 5 Jan 2023
Dear Jort, Thank you for your kind review. We are glad that you enjoyed your stay with us. We are looking forward to having you with us again.
Very quaint and cozy. Walkable to many landmarks and tube stations. Variety of food options nearby. Easy check-in and check-out. Very accessible building.
Verified traveller
Stayed 3 nights in Dec 2022
Response from Mantas on 5 Jan 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay.