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Good clean room. Avoid 4th floor attic rooms. The slope takes up half the tiny room. Hit our head so many times!!! But even so we would stay there again.
Debra
Stayed 3 nights in Apr 2024
Response from John Reception team on 3 May 2024
Dear Debra, Thank you for sharing your feedback, I am sorry if you didn't like the 1st room that has been given, If you just informed our reception team and if we have a available room on that day we could change your room or the following day. I do hope that you'll give us a another chance to welcome you back.
Great hotel, small but great. All the restaurants and shops are around the corner. Free breakfast at 9 and callable taxi from main reception.
Delier
Response from Suchi Agarwal on 2 May 2024
Dear Guest, Thank you for your feedback. I am delighted to hear that you had a pleasant stay with us and we look forward to welcoming you back. Kind Regards, Suchi AgarwalGeneral Manager Trebovir Hotel
I had a great time on my trip. I would say the only thing of concern was the showers were a little snug with the doors.
The staff were friendly and helpful, the room was clean and met my needs.
Marcus
Stayed 4 nights in Apr 2024
Response from Vraj on 2 May 2024
Dear Guest, Thank you for rating us 4 out of 5 and for your valuable feedback. Firstly, we would like to apologize about the shower. Secondly, we are glad to hear that you found our staff helpful and friendly. Lastly, we are also happy to hear that our room met your needs and were clean. All I can ask is giving us a second chance to welcome you again at our hotel. Kind Regards, Vraj Patel, Team Reception.
The person on the front desk when I arrived was very helpful even printing my boarding passes which greatly relieved my worries over not being able to get my app to work. I appreciated such great services.
Allyson
Stayed 1 night in Apr 2024
Response from Vraj on 2 May 2024
Dear Guest, Thank you for rating us 5 out of 5 and for your valuable feedback. We are glad to hear that you liked our services and had a pleasant stay with us. We are looking forward to welcome you again for staying at our hotel. Kind Regards, Vraj Patel, Team Reception.
Now we know that most hotels in the city have no parking available, however, John at the Hotel directed us to a safe parking place at another location. The breakfast was wonderful, with excellent and friendly staff. All areas were very clean and well-kept, and our room was perfect.
LUCY
Stayed 1 night in Apr 2024
Response from Raj on 1 May 2024
Dear Guest, Thank you for your feedback. I am glad to hear that you had a pleasant stay with us and we look forward to welcoming you back. Kind Regards, Raj Thakar Team Reception.
Dear Guest, Thank you for your feedback. I am glad to hear that you had a pleasant stay with us and we look forward to welcoming you back. Kind Regards, Raj Thakar Team Reception
8/10 Good
Sandra
Travelled with family
28 Apr 2024
Hotel service, shopping, politeness on people. Learned quite a bit
Sandra
Stayed 7 nights in Apr 2024
Response from John Reception team on 28 Apr 2024
Dear Sandra, Thank you for wonderful feedback, I'm delighted that you've enjoy your experience at Trebovir Hotel and found our location good.We looking forward to welcome you back.
Very convenient location. Just steps away from Earl's Court tube station. Very quiet. The breakfast was excellent.
Dwayne
Stayed 5 nights in Apr 2024
Response from Malav on 27 Apr 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
Was a very small room. The beds need to be upgraded asap.
Mathew
Stayed 4 nights in Apr 2024
Response from John Reception team on 23 Apr 2024
Dear Mathew, Thank you for sharing your feedback, I am sorry if you didn't meet your expectations with our room size and bed as well, I can only hope that you'll give us a chance to welcome you back.
6/10 Okay
Alexander
21 Apr 2024
Liked: Cleanliness, staff & service
This hotel very handy as next to Earl’s Court underground. Clean and tidy and breakfast buffet good. However the room sizes are generally small especially shower room. There is little space to put any suitcases or clothes. If you like a bit of room or planning to stay more than a night or 2 then I’d look elsewhere. Had to ask for a room change twice ( first room bad smell from toilet ?drain, then second was smaller room like a single room with double bed in it!) before the 3rd had some useable space as we stayed 3 nights.Staff were friendly and helpful especially John at front desk who sorted the room problem.
Overall a hotel for brief stay only if you want convenience, carry little luggage and can manoeuvre in small spaces!
Alexander
Stayed 3 nights in Apr 2024
Response from Suchi Agarwal on 22 Apr 2024
Dear Guest, Thank you for your feedback. I am glad to hear that John was able to assist you and move you to another room whcih was better suited to your needs and expectation. I hope will have the pleasure of welcoming you back on your next visit to London. Kind Regards, Suchi AgarwalGeneral Manager Trebovir Hotel
Very friendly and helpful staff: Room was small but clean and comfortable- better than expected
Laurel
Stayed 4 nights in Apr 2024
Response from Malav on 20 Apr 2024
Dear Laurel, Thank you for rating us 4 out of 5. I'm glad that you've enjoy your experience at Trebovir Hotel. We looking forward to welcome you back. Kind regards, Malav Suthar Reception team
Staff are friendly and helpful, it’s easy to get on public transportation
Remilekun
Stayed 3 nights in Apr 2024
Response from John Reception team on 14 Apr 2024
Dear Remilekun, Thank you for sharing your feedback, We are glad to know that you are happy with the service we provide and found our location convenient to the public transportation.We looking forward to welcome you back.
The staff were efficient, accommodating and professional.
The bed was comfortable and the room was very clean and tidy.
The breakfast was excellent.
Raj and the staff were amazing.
I will stay there again.
Highly recommend.
Michelle
Stayed 1 night in Apr 2024
Response from Raj on 9 Apr 2024
Dear Guest, Thank you for staying at Trebovir Hotel. We appreciate your feedback.We looking forward to welcome you back.
8/10 Good
Jayne
Travelled with group
6 Apr 2024
The bedroom was very small and compact…as was the bathroom. Anyone packing a ‘few extra pounds’ may find it too compact. Great breakfast. Great staff. Quiet. Convenient.
Jayne
Stayed 3 nights in Apr 2024
Response from John Reception team on 6 Apr 2024
Dear Jayne, Thank you for staying at Trebovir Hotel. We appreciate your feedback.We looking forward to welcome you back.
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
6/10 Okay
LI HONG
2 Apr 2024
LI HONG
Stayed 2 nights in Mar 2024
Response from Vraj on 4 Apr 2024
Dear Guest,Thank you for rating us 3 out of 5 and for your valuable feedback. We are glad to hear that you had a pleasant stay with us. We are looking forward to welcome you again.Kind Regards,Vraj Patel,Team Reception.
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
Excellent location close to Earl's Court station which is connected to the Piccadilly line and plenty of restaurants and convenience stores in the area for food and necessities. Our double room was quite small, but clean. Also helped that they offered free breakfast. I would definitely stay here again, but maybe book a larger room.
Faaea
Stayed 3 nights in Mar 2024
Response from Raj on 27 Mar 2024
Thank you for staying with us, We appreciate your feedback
Friendly staff, well located small room but is ok for a person that won’t spend time in the room. Restaurants around it . Metro station is on the corner.
Adalberto
Stayed 3 nights in Mar 2024
Response from Raj on 2 Apr 2024
Thank you for staying with us, We appreciate your feedback.
Very convenient for a solo traveler who didn’t spend a lot of time in the room. Very clean and comfortable. Convenient to the tube station, food options, and laundromat.
Sarah
Stayed 4 nights in Mar 2024
Response from John Reception team on 21 Mar 2024
Dear Sarah, Thank you for rating us 5 out of 5, I'm glad that you've enjoy your stay with us and found our location convenient.We looking forward to seeing you back.
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team .
Loved being able to use public transportation, bus, tube or train
Debra
Stayed 3 nights in Mar 2024
Response from John Reception team on 12 Mar 2024
Dear Guest, Thank you for rating us 04 out of 05. I'm glad that you have our location convenient to public transportation. We looking forward to welcome you back.
Had a great stay at the Trebovir Hotel. Great welcome and very good value too.
John
Stayed 1 night in Mar 2024
Response from Malav on 11 Mar 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team
Great hotel for a quick visit. Clean. Staff great.
Pamela
Stayed 1 night in Mar 2024
Response from Raj on 8 Mar 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Raj Thakar, Reception Team.
6/10 Okay
LASHAY
3 Feb 2024
Liked: Cleanliness
Great location with close proximity to the tube and many restaurants! Loved that there was Nando's, Sainsbury, McDonalds and a post office all within walking distance. Area felt safe as a solo traveler. Rooms are clean but tiny; however, that is typical for London! Nice breakfast! Staff not so great with making room adjustments and don't expect early check in ! Overall, a decent hotel! I would stay here again
LASHAY
Response from Malav Suthar on 15 Feb 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
Great location. Easy to get around the city. Good amount of food and shops nearby. Rooms are small. , but totally fine.
Stephen
Response from Malav Suthar on 14 Jan 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
6/10 Okay
Aristotel
Business traveller
8 Jan 2024
ok
not bad at all
Aristotel
Stayed 2 nights in Jan 2024
Response from John Reception team on 21 Jan 2024
Dear Guest, Thank you for staying with us, We appreciate your feedback.
I like the convenience easy access to the transportation and an assortment of food around the area.
The hotel itself was small but the assistance of the staff was quite huge.
Graciela
Response from Malav Suthar on 14 Jan 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us, and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
Room was nice and clean but super small. I reserved the double room and I thought it would be larger but like most European rooms, it was small. Luckily, I was alone so it wasn't bad at all. However, if I had someone with me, it would be too cramped. The bathroom was very modern and clean but again, super small. So small its easy to brush your teeth while sitting on the toilet. I guess you can multitask. The female staff was extremely hospitable and made me feel at home. The tube was very close so its convenient for travel with many dining options in the area. Overall, a great experience.
JILL
Response from Malav Suthar on 15 Feb 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
This was the perfect size, exactly what we needed. Would recommend A
Mariane
Stayed 4 nights in Dec 2023
Response from RAJ on 26 Dec 2023
Dear Guest, Thank you for sharing your feedback, Great! thank you for rating us 05 out of 05
10/10 Excellent
Glenn
26 Dec 2023
Liked: Amenities
Great location!
Glenn
Stayed 4 nights in Dec 2023
Response from RAJ on 26 Dec 2023
Dear Guest, Thank you for sharing your feedback, Great! thank you for rating us 05 out of 05
10/10 Excellent
Kimberly Lynn
25 Dec 2023
Liked: Amenities
Kimberly Lynn
Stayed 4 nights in Dec 2023
Response from Raj on 26 Dec 2023
Dear Guest, Thank you for sharing your feedback, Great! thank you for rating us 05 out of 05
8/10 Good
Leticia
Travelled with partner
21 Dec 2023
Liked: Cleanliness, amenities
Leticia
Response from Malav Suthar on 15 Feb 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
The hotel is in a good location 3mins walk from the tube station, the breakfast was continental but the breakfast room is too small for the amount of guests, it was utter chaos! As for the shower, i slipped and banged my head, there was no safety mat or handle to steady myself it really unnerved me. There were only the spot lights in the room which were very bright, there should be bedside lights for a softer light as well as the main lights.
Albeit it is value for money hotel.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Raj on 18 Dec 2023
Dear Guest, Thank you for sharing your feedback, Great! thank you for rating us 08 out of 10
I have never had the privilage of staying in such a small room.
Doubl bed cramped into a small single room.
Stayed a second night in a great room in a lovely 4 star hotel in Bayswater for the same price.
Never again !!!
john
Stayed 1 night in Dec 2023
Response from John Reception team on 15 Dec 2023
Dear Guest, Thank you for sharing your feedback, I do apologise if you didn't meet the expectations of our room, We do provide the same room size on our website.
8/10 Good
Nancy
Travelled with family
9 Dec 2023
Liked: Staff & service
Very close to the subway, shops and restaurants. The rooms are super small almost no room to walk but you get what you paid. Breakfast was ok
Nancy
Response from Malav Suthar on 15 Feb 2024
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
I had a very small room with a tiny bed, not sure it is good value for money compared to a Premier Inn.
Ray
Stayed 1 night in Dec 2023
Response from John Reception team on 12 Dec 2023
Dear Guest, Thank you for sharing your feedback, I do apologise if you didn't meet the expectations of our room. We do provide all details on our website regarding room size and the amenities of the property
10/10 Excellent
Jawad
6 Dec 2023
Jawad
Stayed 1 night in Dec 2023
Response from Vraj on 11 Dec 2023
ar Guest, Thank you for rating us 10 out of 10 and for your valuable feedback. We are glad to hear that you had a pleasant stay with us. We are looking forward to welcoming you again.Kind Regards,Vraj Patel,Team Reception.
Clean modern bathrooms, but small rooms, like most. Breakfast and staff very nice. The location is perfect
Kimberlee
Stayed 4 nights in Nov 2023
Response from Suchi on 5 Dec 2023
Dear Guest, Thankyou for your review. I am delighted to hear that you had a pleasant stay with us and we look forward to welcoming you back. Kind Regards,Suchi AgarwalGeneral Manager
Around the corner from Earl's Court Underground station, so it's very easy to get to and from Heathrow and other attractions via the London Underground. Lots of restaurants, coffee shops and grocery stores in the area. Overall, a solid budget hotel.
Kenneth
Stayed 4 nights in Nov 2023
Response from Suchi on 5 Dec 2023
Dear Guest, Thankyou for your review. I am delighted to hear that you had a pleasant stay with us and we look forward to welcoming you back. Kind Regards,Suchi AgarwalGeneral Manager
10/10 Excellent
Carlos
1 Dec 2023
Carlos
Stayed 1 night in Nov 2023
Response from John Reception team on 24 Dec 2023
Dear Guest, Thank you for rating us 5 out of 5. We appreciate your feedback.Looking forward to seeing you again,
The location was fantastic, walk in minutes to food, snacks, neccessities, etc. The staff were all incredibly nice! The hotel is a beautiful building, breakfast is always a nice plus. We felt very welcome, safe, and had a wonderful visit.
Robyn
Stayed 8 nights in Nov 2023
Response from Suchi on 5 Dec 2023
Dear Guest, Thankyou for your review. I am delighted to hear that you had a pleasant stay with us and we look forward to welcoming you back. Kind Regards,Suchi AgarwalGeneral Manager
Trebovir Hotel is in a safe and convenient neighborhood. There are many local restaurants; and it is a three minute walk to the Earl's Court Transport subway/tube station. Great location to reaching all of central London. Its a nice quiet area too.
John
Stayed 7 nights in Nov 2023
Response from Malav Suthar on 29 Nov 2023
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
Dear Guest, I am sorry to hear that your stay did not go as expected. If we were given more information about your concerns then it would give us a chance to improve.Kind Regards,Suchi AgarwalGeneral Manager
Dear Guest, Thank you for your feedback. I am glad you had a pleasant stay with us and we look forward to welcoming you back soon. Kind Regards, Malav Suthar, Reception Team.
8/10 Good
Jennifer
28 Nov 2023
Liked: Staff & service, amenities
It was affordable and convenient. Staff was pleasant. I only had 2 issues. One, the cleaning did not vacuum my room for an entire week. Two, the air conditioner worked butade a lot of noises. The heater did not work at all. Other than that, it was worth the price paid.
Jennifer
Stayed 7 nights in Nov 2023
Response from John Reception team on 29 Nov 2023
Dear Guest, Thank you for rating us 04 out of 05. I do apologise if your room has not been hoover the entire stay, If you leave a sign for Do not disturb the housekeeping team will not enter inside the room as per request if you could just inform our reception team we could request your room to be hoover. On the other positive I'm glad that you enjoy your stay with us. I hope you'll give us the opportunity to welcome you back.