In-room safe, iron/ironing board, cots/infant beds, free WiFi
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Reviews of Urban Chic - Portobello

5 out of 5
Urban Chic - Portobello
Faraday Road, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Khululekani

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Superb clean and well equipped apartment
Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2020

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful flat in a nice location
Elegant decor and a comfortable stay.. Everything needed is in the flat..
Stayed 6 nights in Feb 2020

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely flat in a good location
Lovely apartment and close to shops
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and lot's of stains to carpets, marks on walls, flat 167 has not been looked after very well which is a real shame. some power sockets didn't work, heating was troublesome, main bathroom smelt of cat urine, previous guests kids had drawn on walls, dishwasher door broken, I can go on and on. place has so much potential if they spent some money on maintenance.
Stayed 3 nights in Jan 2020

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good overall apartment with cleanliness issues
Stayed at Urban Chic Portobello with my girlfriend and another couple. The apartment itself was nice overall - newer and quite modern and in a great location. However, there were some issues with cleanliness. There were horrific stains all over the couch, to the point where no one was comfortable sitting on it. There was also some mold in the shower. There was also a fowl smell that we noticed after getting home from a day out. It went away after leaving the windows open for a while and didn’t seem to come back, but still a bit concerning. Even with the cleanliness issues the overall experience was good. It’s located a short walk from the tube and it’s even closer to several bus stops. Good coffee shops nearby too.
Stayed 2 nights in Jan 2020

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean well appointed flat
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property is part of a completely new complex and the general condition of the apartments are good but the 2 apartments I rented were ready 2 hours later (you don’t want this to happen when you have your entire family coming from Italy). At least an email saying that they were sorry would have been appreciated and probably resulted in a different review.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little apartment near Portobello Road and walking distance (1mile) to Nottinghill Gate Station and other public transport. A couple of nice restaurants in the neighborhood, including a good Pizzeria, Fish and Chip shop, bakeries etc. A short walk to a couple of pubs and Tesco/Sainbury markets. Bedrooms were clean, although a little small. Sofa bed in living room was great for 2 kids with enough space that they didn't fight about being on top of each other! High speed Internet, Netflix on the TV and a well equipped kitchen gave us the option for dinners and breakfasts in when we wanted. Communication with Property manager was very good, check-in and check-out was very easy, no problems at all. Overall would recommend and would consider to use again if returning to London.
Stayed 5 nights in Aug 2019

4/10 Poor

Sargon, California

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was the very first time I was renting an apartment for a family vacation. So I was trying to to be extra cautious with where I stay. The good 1. Great location 2. The apartment was clean (maybe the carpets could have been cleaner) but overall it was clean. The bad 1. Apartment was not ready when we got there after the agreed checkin time! 2. Beds are cheap and the mattress kept falling through the frame not good 3. the shades in one room kept falling off The only safe in the apartment was not working The Ugly 1. Horrible, I mean really bad smell coming from the shower area in of the bathroom in the bedroom really bad To be fair they told me I should have called when they asked for my feed back and good rating but. after a semi indifferent response I got regarding to no hot water the first day I was not too confident they would do anything. and why is the place not in the tip top shape when you rent it and why do I have to endure anything until you fix it. Fix it before you rent not after you rent.
Stayed 6 nights in Jul 2019

10/10 Excellent

W.H, Hong Kong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, clean, convenience to portobello market.
Stayed 8 nights in May 2019

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019

8/10 Good

Yu-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and wonderful stay but with hidden charge.
We enjoyed our stay at Urban Chic Portobello with everything is needed. Location is also with lots bus and tube stops. As for the property itself, it's clean, secure which is a big plus for family with kids. One down side is the hidden charge for late check in for 50 pounds (I checked in around 9pm) which wasn't disclosed on hotels.com website for the amount and only disclosed after you booked with hotels.com then communicated via email.
Stayed 6 nights in Mar 2019

2/10 Terrible

Jackie, Oslo

Liked: Amenities
Disliked: Cleanliness, staff & service
Nothing chic about it. Worn furniture and dirty linens
Stayed 2 nights in Feb 2019

10/10 Excellent

Arabella, Channel Islands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Urban Chic, brilliant location for Portobello, very clean and brilliant communication with the staff.
Stayed 2 nights in Nov 2018

6/10 Okay

Angelos, Athens, Greece

Liked: Staff & service, property conditions & facilities
This type of property was not appropriate for my needs. I checked in after 6pm, and I incurred an additional fee of 50 pounds. Furthermore, the security deposit on my credit card seems to be excessive. Additionally, the mattresses were not comfortable. My communications with the staff were congenial and professional. Very nice building and the apartment was spacious.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Urban Chic in Portobello. It was a wonderful experience. Plenty of space for our 4 kids. Having 2 full bathrooms was really helpful.
Stayed 6 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern space
It was a great location with the apartments being clean, new and simply furnished with what you need. An excellent alternative to a hotel when travelling with children, and definitely bigger than a hotel room!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A contemporary home away from home.
Comfortable and modern, it was a great decision to stay here. Superb service.
Stayed 2 nights in Mar 2018

10/10 Excellent

Dermo, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a great district with fine restaurants
Very good experience, well kept building. Personnel that met me were very nice. Apartment I rented, was modern, clean and well maintained.
Stayed 4 nights in Jan 2018

10/10 Excellent

Teun-Teun

Travelled with family
Liked: Cleanliness, room comfort
적극 추천
가성비 최고이고 위치도 좋아서 매우 만족스러운 여행이 되었습니다.
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Apartamento nuevo limpio y acogedor. Zona céntrica y muy bien comunicado.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Litt langt fra selve bykjernen. Fin og ren leilighet. Bra for barnefamilie på 5
Stayed 3 nights in Jul 2019

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sehr schöne Wohnung, gut geschnitten, Küche vollständig und schön eingerichtet. Einzig das Doppelbett hat geknarrt und die Matratze war vollkommen durchgelegen.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales
Superfin, ny leilighet. Fint område, nær portobello road. Bra renhold og god service.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
appartamenti nuovissimi, zona tranquilla e con trasporti vicini. gestione del servizio accurato e tempestivo. consigliato
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

God lokation, god lejlighed, god til familier.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Ingvild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and spacious apartment
Very nice and spacious apartment. Totally new. Two nice bedrooms, quiet during night. Large kitchen/living room area. Two bathrooms (missing hairdryer though). Easy to travel to/from the neighborhood by bus or the underground.
Stayed 2 nights in Oct 2018

10/10 Excellent

Daniela, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Ferienwohnung
Ferienwohnung mit bester Ausstattung in der Nähe öffentlicher Verkehrsmittel und zahlreichen Restaurants und Cafes in der Nähe.
Stayed 2 nights in May 2018

8/10 Good

Irene, Reggio Calabria

Liked: Cleanliness, property conditions & facilities, room comfort
Casa ben arredata, completa di tutto, confortevole: unico neo il materasso matrimoniale davvero scomodo. a 3 minuti dalla fermata del bus e 10 dalla metro ed a pochi passi da portobello market. per quanto riguarda la comunicazione, mi avevano chiesto di inviare messaggio 15 min prima del mio arrivo, dicono di non averlo ricevuto (mentre i precedenti e successivi si) e pertanto ho chiamato quando arrivata ed ho dovuto aspettare 40 minuti l'arrivo delle chiavi. Per il resto tutto perfetto
Stayed 3 nights in May 2018

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Riasat

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

sev, la rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel appartement
Appartement très confortable dans quartier calme avec commerce et restaurants Un peu exentre de la ville mais déplacements faciles
Stayed 3 nights in Feb 2018