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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
Property video
3 outdoor pools, pool loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Hallway
Escape to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where the turquoise ocean meets powdery white sand. Indulge in a rejuvenating spa treatment or enjoy beach yoga and water sports like rowing/canoeing and sailing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • All-inclusive
  • 24/7 front desk
  • Gym
  • Housekeeping
The current price is €330
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Garden, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Accessible Room, 1 Queen Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Garden, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(32 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior With Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4

View all photos for Room Superior With Pool View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Pool View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior With Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Deluxe With Garden View

  • 28 sq m
  • Sleeps 4

View all photos for Room Superior With Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior With Garden View

  • 28 sq m
  • Sleeps 4

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About the area

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 11 min walk - 1.0 km
  • Playacar Beach - 14 min walk - 1.2 km
  • Quinta Avenida - 3 min drive - 2.9 km
  • Xplor Theme Park - 6 min drive - 6.4 km
  • Xcaret Eco Theme Park - 9 min drive - 8.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬1 min walk
  • ‪La Terraza - ‬1 min walk
  • ‪rosa roja - ‬6 min walk
  • ‪Turquesa - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Eco-certified family-friendly property near Quinta Avenida
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace and a garden. With a white sand beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a sports massage, a body wrap or a body scrub at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include rock climbing, beach volleyball and kayaking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sunloungers
  • Free self-parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A 24-hour front desk, ATM/banking services and tour/ticket information
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 604 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with premium channels
  • Balconies, mini fridges and childcare services

All-inclusive details

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cosmopolita by Viva
  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Tennis lessons
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.71 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of 25 Aug 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on 26 Aug 2025 start from €327.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Self-parking is free at this property.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront property is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

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Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1004 reviews
Rating 8 - Good. 285 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good resort to visit.
Stayed 7 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent is my 4th time stayin there
Stayed 4 nights in Jul 2025

10/10 Excellent

James Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff which helped make this an amazing stay. Highly recommend this resort.
Stayed 6 nights in Jul 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Viva Maya! The restaurant staff were so welcoming and helpful. On the first day staff was readily available to answer any questions we had.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aaron Sydnie

Liked: Amenities
Loved the proximity to the beach.
Stayed 6 nights in Jun 2025

8/10 Good

Mark W

Liked: Amenities
Great resort, good food, nice location, easy access to Playa Del Carmen. Only downfall is seaweed on the beach is horrible. Best to go Oct to April.
Stayed 7 nights in Jul 2025

8/10 Good

Susan Anne de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe in this clean and quiet resort with excellent staff. The food wasnt the best overall but there was lots of it and variety. Something to drink always available. The coffee shop was a favorite and wish we could have eaten at the mexican restaurant some more. Enjoyed the evening entertainment in the courtyard and the wildlife around the property. The bed was much too firm for my liking and the pressure was somewhat brief but uncomfortable regarding the viva membership. Overall a great stay.
Stayed 9 nights in Aug 2025

8/10 Good

Mailyng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful! It is very clean and there are many activities for everyone. The kids club was amazing, my son enjoyed so much. The food was fresh but not tasty. They make you go to a talk to sell you a subscription, but the gentleman was very rude when we told him we were not interested. Other than that it is a great place. The staff is very friendly and always willing to help.
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrian De la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort.
Stayed 6 nights in Jun 2025

2/10 Terrible

Librada

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible food. Old
Stayed 5 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The service staff (employees were great), the entertainment was excellent. Loved the food. The only thing I would say is at the time of checkout the lady at the counter was not friendly at all. She can work on her skills. It would be nice to at least say "Thank you for staying or coming to visit. Nada, I received that from the servers in the restaurant. They were great people to talk to.
Stayed 5 nights in Aug 2025

10/10 Excellent

Temitope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the all inclusive services : excellent meals ,beach sports especially the sailing and the staff were professional. I felt safe there ,used their safety box. Enjoyed my tours outside the resort too . Great arrangement by the concierge and I got gift 😍👍
@funmiforever at Viva maya Wyndham 👍😍⭐️
Adult pool at viva maya Wyndham , so much fun and drinks was readily available
Bicycle was available. Got one and played round with it
Boat sailing was fun too @vivamaya Wyndham resort
Stayed 5 nights in Jul 2025

8/10 Good

Ximena Katiana

Liked: Cleanliness
The property was beautiful
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was super kind
Stayed 5 nights in May 2025

10/10 Excellent

cinzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay!

Great stay at a wonderful hotel. Clean, good food , fun activities , workers always super polite!
Stayed 3 nights in May 2025

4/10 Poor

Merelin Monserrat

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Costumer service was not the best, at the restaurants and front desk
Stayed 11 nights in Jul 2025

10/10 Excellent

Fahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 10 nights in Jul 2025

10/10 Excellent

Svetlana

Everything very good 👍 👌 😌 I love my vacations, My family is very happy and we will be back ❤️
Stayed 10 nights in Jun 2025

8/10 Good

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect for a six day relaxing getaway. I did request a room away from the action (quiet location) room through Expedia, at time of booking, that was not accommodated- which was a bit disappointing- but certainly didn’t greatly impede much.
Stayed 6 nights in Jun 2025

6/10 Okay

Enmanuel

Disliked: Staff & service, amenities, property conditions & facilities
No beverages in mini fridge like most resorts. The Mexican restaurant was good, but we thought that they would have more of a taco variety. The Italian restaurant had no pasta options as far as regular spaghetti with meatballs and sauce. The buffets for breakfast lunch and dinner had a lot of options. However there was some very weird combinations like nachos with a bunch of different stuff for breakfast. We did like that there was a snack bar opened all night long. The café had a lot of good pastries and different beverages like cappuccinos, espresso, and coffee.
Stayed 4 nights in Aug 2025

8/10 Good

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, however for a family with toddlers and strollers, they should have elevators or assign a first floor bedroom not the third floor, also the alcoholics drinks barely had alcohol.
Stayed 5 nights in Jun 2025

2/10 Terrible

Tia

Disliked: Cleanliness, amenities, property conditions & facilities
The WiFi was horrible. I asked for the room phone & toilet to be fixed multiple times and wasn’t.

8/10 Good

yeison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall. Very balanced. Food options are great and lots of activities. Everything close by and.amazing location..recommended
Stayed 5 nights in May 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to say
Stayed 4 nights in Apr 2025