PROPERTY OVERVIEW
Experience comfort and style in this beautifully decorated 2-bedroom apartment located in the exclusive Palais Residence in central Tulum. Designed with modern flair and complete with VIP amenities, this bright and spacious unit is ideal for couples, families, or remote workers seeking a relaxing getaway.
THE SPACE
Elevate your stay with this fully equipped and thoughtfully designed apartment.
Interior:
-Master Bedroom: Comfortable king-size suite with private bathroom and direct access to the terrace.
-Second Bedroom: Spacious king bedroom with ensuite bathroom and terrace access. This room can be locked off and used as an independent unit—perfect for added privacy.
-Living Room: Open-concept living space with sofa bed, Smart TV, and high-speed Wi-Fi.
-Kitchen: Fully equipped modern kitchen with appliances and cookware for all your culinary needs.
-Bathrooms: Two full bathrooms featuring rain showers and plenty of storage.
-Laundry: In-unit washing machine for your convenience.
-Terrace: Private outdoor space for lounging, dining, or enjoying the breeze.
Exterior:
Private Terrace: A peaceful spot to unwind with direct access from both bedrooms.
Shared Amenities:
-Rooftop Pools: Relax or swim laps in the shared rooftop pools with panoramic views.
-Fitness Center: Stay active in a brand-new gym equipped with modern machines.
-Reception Area: Guest services available during the day for check-ins or questions.
-Parking: Reserved parking spaces right in front of the building (up to 2 spots).
-24/7 Security: Nighttime security for peace of mind.
YOUR PROPERTY ACCESS
Enjoy full private access to:
-Your 2-bedroom apartment, terrace, and all in-unit amenities.
-Shared condo features including rooftop pools, gym, garden areas, and parking.
-Reception during the day and security presence at night.
INTERACTING WITH US
Our team is here to ensure your stay is smooth, comfortable, and unforgettable.
-Quick Communication: Reach us anytime via the app for questions, tips, or assistance.
-Concierge Services: Need transportation, tours, or local recommendations? We’ll take care of it.
-Dedicated Support: We provide in-stay contact info and respond promptly to ensure everything runs seamlessly.
THE NEIGHBORHOOD
Palais Tulum is in a prime location close to the town center and a short ride to Tulum’s beaches and historic sites.
Top Dining Nearby:
El Capitan, Fit-a-licious, Liefs Tulum, Burrito Amor, WANG Tulum, El Agavero Mezcaleria
Must-See Attractions:
-Playa Paraíso
-Laguna de Kaan Luum
-Sian Ka`an Biosphere Reserve
-Tulum Ruins & Muyil Ruins
-Cenote Calavera
-Tulum Market
MOVING AROUND
-Car Rental: Recommended for full flexibility
-Taxis & Private Drivers: Easily arranged—just ask
-Colectivos (Shared Vans): Great for local travel
-Bike Rentals: Perfect for beach hopping and exploring town
-Walking: Most shops and cafes are within walking distance
WHY CHOOSE LUWII FOR YOUR STAY?
-Fully Equipped Properties: From kitchens to essentials, we make sure you`re covered.
-Fast Internet & Workspaces: Ideal for remote workers and digital nomads.
-Professional Housekeeping: Cleaned and sanitized by our expert team—re-clean on request.
-Contactless Check-In: Easy and secure access with detailed instructions sent before arrival.
ADDITIONAL NOTES
-Long Stay Discounts: Available for stays of 3+ nights—message us for direct deals.
-Family Friendly: Cribs, high chairs, and more available upon request (24 hrs notice).
-Pet Policy: One approved pet per stay for a $100 fee. Please notify us in advance.
CLEANING & LINEN REFRESH: To promote sustainability, we include a complimentary cleaning every 7 days, and linen/towel refreshes every 15 days for longer stays. Additional cleanings or linen changes can be arranged upon request for a small fee.
BEACH CLUB ACCESS: As our guest, you’ll receive special discounts on sunbeds at a nearby partnered beach club—an ideal spot to unwind by the sea.
GOOD TO KNOW ABOUT TULUM
Tulum is a tropical paradise, and part of its beauty comes with a few natural quirks:
Power Outages: As the town continues to grow, short power interruptions may occasionally occur. Our team is always ready to assist.
Insects & Wildlife: Depending on the season, you may come across mosquitoes, ants, or geckos. We provide repellents and screens to keep you comfortable.
Road Access: The final stretch to the property is on an unpaved road, which is easily manageable by car
🌿 Luwii Stays House Guidelines: Creating a Wonderful Stay
Welcome to Luwii Stays! We are dedicated to providing you with a seamless, comfortable, and enjoyable experience. Thank you for taking a moment to review these simple guidelines.
Respecting Our Home & Neighbors
Please enjoy the apartment or villa as if it were your own home. We work hard to maintain a beautiful, welcoming space for all guests.
No Parties or Events: To ensure a peaceful environment for everyone, parties, loud gatherings, and unauthorized events are not permitted. Please respect quiet hours after 10:00 PM.
Pet Policy: One small, well-behaved pet per group is welcome in select properties for a one-time fee of $100. Please notify us before arrival to ensure the building allows pets.
Property Management & Amenities
We operate as a dedicated property management team focused on guest comfort.
Building Amenities: Gyms, pools, elevators, and other shared amenities are managed by the building administration. If anything becomes temporarily unavailable, we’ll keep you updated and help coordinate with building staff as needed.
About Tulum’s Infrastructure: Part of Tulum’s charm is that it’s a growing eco-destination. At times, local utility providers (electricity, water, internet) may have brief service interruptions. If anything occurs, our team is always here to support you and will keep you informed throughout the resolution.
A Taste of Tulum: Tulum is a tropical environment surrounded by nature. We maintain a strict cleaning and fumigation schedule, though harmless local wildlife such as geckos or ants may occasionally be seen. Some access roads may be unpaved, which is part of the local charm.
Cleaning, Linen & Care
We want your stay to be fresh and comfortable. Standard cleaning is provided every 7 days, with linen changes every 15 days. Additional services are available upon request. Towel change is $8. Extra cleaning with linen change is available at the following rates: Studio/1BR $25, 2BR $30, 3BR $40.
Furniture Care: Please use beach towels after the pool or beach, and avoid sitting on indoor furniture while wet or covered in sunscreen or oils.
Damage Notice: Guests are responsible for fees related to repairing or professionally cleaning items damaged or heavily stained during the stay.
Arrival, Departure & Logistics
Check-Out: Standard check-out is 11:00 AM.
Late Check-Out: Available upon request the day before departure. If available, we may offer a complimentary extension or a half-day rate. Check-outs after 2:00 PM are charged as an additional night.
Lost Keys: A $20 replacement fee applies for lost keys.
Rental Agreement & Extensions
Rental Agreement: A simple online rental agreement must be signed prior to receiving your check-in instructions. This ensures clarity and smooth communication for both hosts and guests.
Extensions: Additional nights are charged at the current nightly rate displayed on the calendar. When we confirm an extension, the dates are removed from public availability, so the current rate ensures fairness and consistency for all guests.
Discounts: Weekly or monthly discounts apply only at the time of the original booking.
Our Promise to You
We’re here to make your Luwii Stays experience smooth and worry-free. If anything falls short of expectations, please reach out — we’re always happy to help.
