Europe Food and Wine Holidays

The room was very clean and the staff were vert friendly

My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit.

Didn’t have breakfast.

Very nice and clean hotel. The front desk staff we very good. Gym was well equipped but to hot for me.

The staff was solid, polite and helpful. The room was clean, but the twin beds were disappointing as they were basically cots with a thin mattress, not up to the quality standard of the rest of the hotel. The room was small, my Gold VIP room upgrade was denied (there were rooms available) and they did not accept American Express. Breakfast included with decent offerings and the staff itself was the reason for the 4 stars

Very glad we picked this hotel. Would stay here again.

The team were thoughtful and client-focused. Superb service. However, some wear and tear was evident within the bathroom of the room.

Great location good service

My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit.

Didn’t have breakfast.

The staff was solid, polite and helpful. The room was clean, but the twin beds were disappointing as they were basically cots with a thin mattress, not up to the quality standard of the rest of the hotel. The room was small, my Gold VIP room upgrade was denied (there were rooms available) and they did not accept American Express. Breakfast included with decent offerings and the staff itself was the reason for the 4 stars

Very nice and clean hotel. The front desk staff we very good. Gym was well equipped but to hot for me.

Great location. Clean and good size room

My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit.