New York Hotel Guide - Church of the Holy Trinity hotels in New York, United States of America.

"Housekeeping team was very sweet. "

"Clean room, bed needed a mattress topper "

"We were excited to stay here, but this hotel is just okay. My family has eaten downstairs at Friedman's many times because it is a safe and delicious gluten free restaurant, and we thought it would be fun to stay at the hotel with its old-timey charm. The rooms were typically small, which was not a problem or a surprise. What surprised us was that they were not well appointed. There was no furniture in the room other than two beds and one nightstand. Zero place to put down your things other than the floor. This made for an awkward/uncomfortable stay with things on the bed or piled on our suitcases. Bathroom was extremely tiny as well, though seemed to have been somewhat recently renovated. For the money, I will look elsewhere next time."

"Excellent location "

"The hotel's location was excellent. However, after housekeeping serviced the room on the 2nd day, the bathroom developed a strong odor reminiscent of a dirty cleaning rag, making it unpleasant to use."

"Very nice hotel. Very friendly staff always there when you need them. "

"Always great to stay here at the Sheraton. Something about being in the middle of all the action to bring in the New York magic."

"1. Valet was not readily available and space was taken up by 2 large trucks loading linens at 9pm. 2. Elevators. Not enough words to explain how horrible of a design, function and availability of the elevators which was shared by the many other customers. The wait was no less than 15 minutes each time and we had to pass on multiple stops because it was full. Not efficient and very small. 3. Temperature controls did not allow us to adjust. We weren’t comfortable in our room, the hallway or elevator. 4. We were not informed of the construction which we believe created significant risk on entry and exit of the property. Particularly in the access of the elevators and entry into the building. 5. The room was a postage stamp. No place to put our suitcase or unpack. Sink space was non-existent. 6. Valet parking was more than quoted. All of the above puts your staff in a very difficult position to be able to satisfy customers. They are not the issue. Very unsatisfied and will not stay again for which we travel frequently. I hope you take our feedback into consideration. "

"Good location but no frills. No coffee or kettle in the room. Very small bathroom with shelf hanging over the sink that made it difficult to wash up. Charged $4/bag to hold them for a few hours after checkout. $15 credit at the market was a nice perk though. "