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"Can’t beat location. Views of Big Ben, Thames, London Eye."

"Travelling on my own - checked in and was given the key to someone else room - so walked into someone else's room! As a solo traveler this made me nervous about staying in case it happened to my room. Was told i would be offered compensation - never was - ended up barricading myself in my room at night and had a terrible night sleep. All i got was sorry to hear that and asked to give my email. Terrible service and would not recommend for a Would not stay here again as a solo travller which is a shame as its great location. If you were staying in room 459 on Wednesday 13th May i have a photo fo the inside of you rrom that i took as evidence"

"Spa relaxing "

"Loved the stay!"

"Great room after assisted with an upgrade at a fair price. Central location with view of the Dom! Pool a blessing at the end of the day. Quality breakfast although very Euro centric."

"The staff were all lovely, the room was comfortable and the breakfast buffet had lots of options and was very nicely cooked."

"Fantastic location "

"Unfortunately I was left a little disappointed with our stay. The hotel is in a very convenient location but that is the only thing to recommend. The reception/check in area is not what you'd expect at this price level, the reception desk is tiny and there's an obvious push to have guests use the self serve station. The room, although large, is in serious need of renovation. The dark furniture is from another era and I cannot remember the last time I saw a desk with the media panel. All of the drawers in the bedroom furniture are filled with additional bedding which results in there being no where to store your own possessions and there is no in room safe present. With such a large room, its a surprise that the bed is pushed so close to the window. Being a single glazed, old sash window it does nothing to keep out the cold and whoever sleeps in that side of the bed will wake up each night cold. The room heating is in a vent behind the bed so there is no way you can run that overnight. Once you've woken up cold its then difficult to return to sleep due to the in room fridge clicking and rattling. The bathroom is also from a different era and reminds me how much I dislike shower curtains. The quality of the bed linen, pillows and duvet is very good and the water stations in the corridor are a good idea but those positives are not enough to offset the negatives."

"Hotel stay was good on the whole. STaff refused to let us have a look around the roof top bar unless we were purchasing drinks. Not very welcoming!"