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Reviews of The Queen's Head

3.5 out of 5
The Queen's Head
144 Richmond Road, Surrey, Kingston Upon Thames, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 287 reviews" "
Rating 8 - Good. 55 out of 287 reviews" "
Rating 6 - Okay. 8 out of 287 reviews" "
Rating 4 - Poor. 3 out of 287 reviews" "
Rating 2 - Terrible. 2 out of 287 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious family room that sleeps 3-5, close to shops and restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here and would recommend! Rooms are great, clean, nice. Staff accommodating! Food was delish !!!
Stayed 1 night in Mar 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Beds were extremely comfy. Would definitely stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Daisy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 2 nights in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

mcharri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done
One of the best pubs with rooms I have stayed in this year, and I stay in a lot of hotels over the year in my job .
Stayed 1 night in Dec 2023

10/10 Excellent

mcharri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the boutique rooms, lovely pub and great service. Highly recommend this property. Elegant but modern rooms we loved it!
Stayed 4 nights in Nov 2023

10/10 Excellent

Katy

Stayed 5 nights in Nov 2023

10/10 Excellent

Lai Kam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay in Queen's Head, Kingston
clean and comfort environment, friendly and helpful staff, good food
Stayed 4 nights in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Service was good. Breakfast was awesome, with a wide range to select from. The fresh pastries being a real standout for me.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only booked the Queens Head to be in proximity to Heathrow for my flight the following day. I booked a parking spot, had a lovely room and nice meal. The staff were friendly and helpful. The inn is located on Richmond Road but the traffic noise calmed during the night .
Stayed 1 night in Sep 2023

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The best hotel ive stayed in in ages!
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place Beautiful environment with a great breakfast
Stayed 2 nights in Aug 2023

8/10 Good

Karen

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay from start to finish
Stayed 1 night in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good food large room
Stayed 3 nights in Jul 2023

8/10 Good

Matthew

Stayed 1 night in Jun 2023

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Disliked: Room comfort
Nice hotel ruined by noise
This hotel was great in every way, apart from the one that mattered! Unfortunately i was placed in a road facing room. The window in room 4 is broken and has not been fixed properly, so the noise from the road is crazy! I ended up sleeping only 2 hours here. Aside from that the service and the breakfast were particularly good
Stayed 1 night in May 2023

10/10 Excellent

BETH

Stayed 1 night in Jun 2023

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large bedroom Great food Welcoming staff
Stayed 1 night in Jun 2023

10/10 Excellent

Bridget

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Queens head as a first time solo traveler. i felt very safe there, very walkable location, the Thames river is just across the street. Nia checked me in and carried my bags up the stairs! Breakfast choices were great,comfy bed, relatively quiet for the back of a pub. i will definatly stay again given the chance!!
Stayed 5 nights in May 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
I had a beautiful, plush room (#4) with a mini-fridge and a sparkling bathroom so big that you could probably have put a cot in there. Although the property's pub restaurant was right below, I wasn't troubled by noise. The food was very good and the service was friendly. If you're traveling without a car (parking is tight & needs to be reserved, but there's a bus that stops practically at the front door & is 0.5 mi from Kingston's bus/rail hub) and don't mind stairs, this is a great choice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a wonderful stay and we definitely want to come back! It was so beautiful and comfortable and the staff were absolutely delightful!
Stayed 1 night in May 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place terrific breakfast
Convenient to Kingston station and family made this an ideal location outside central London.
Stayed 5 nights in May 2023

10/10 Excellent

Siu Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice b and b
Stayed 1 night in Apr 2023

10/10 Excellent

Gavin

Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, room comfort
Twickenham stay
Great location , an easy, straight 10min walk from the train station. Close enough to Twickenham ..20 min train then 15min walk . A good selection of takeaways and restaurants nearby and a large Sainsbury’s close. Amazing service.. as good as anywhere I’ve ever been. Breakfast was exceptional , great choice and plenty of it. Complementary drinks in room fridge a nice change from most places where you have to pay for them. The room was very comfortable and warm with good quality fixtures and fittings. A lovely shower with nice toiletries. The only thing that let it down was the carpet, it was very badly stained and looked awful, it really let the room down to the point where you felt uncomfortable to leave anything on it in fear of it being contaminated. With that said I would most definitely return to this hotel and hope that the carpets had been replaced .
Stayed 1 night in Mar 2023

10/10 Excellent

Stuart

Stayed 1 night in Mar 2023

6/10 Okay

Keith

Stayed 1 night in Mar 2023

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Great staff and great food
Great hotel with great staff. and the whole stay was good value for money. Oh and the food was absolutely fantastic.
Stayed 1 night in Feb 2023

10/10 Excellent

CHUI SHAN TERESA

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities
The staffs are very friendy

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, quiet and friendly
very friendly and conscientious staff. Room was large , comfy and quiet. breakfast was excellent -freshly cooked (unlike most hotels)
Stayed 2 nights in Dec 2022

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smashing find! Lovely spacious and well appointed quiet room, excellent service and advice throughout- from initial enquiry to actual stay. Breakfast was fantastic and our only disappointment was not being able to eat here as we already had plans with family! The atmosphere was very welcoming and we will most definitely stay again- many thanks to all the team!!
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Great stay. Super friendly staff great food
Stayed 1 night in Oct 2022

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place to stay! Full of history, decorated tastefully, amazing hospitality and superb food. We can not wait to return! Highly recommend!
Stayed 1 night in Oct 2022

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay…staff very friendly and helpful. Room very comfortable and clean. Breakfast excellent. Would stay again. Thank you.
Stayed 1 night in Oct 2022

10/10 Excellent

Sarah

Stayed 1 night in Oct 2022

10/10 Excellent

America

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service and stay, 100% recommend !
Stayed 1 night in Aug 2022

8/10 Good

Nikki

Stayed 1 night in Aug 2022

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous pub with rooms
The staff absolutely make this place - all so friendly and helpful, especially the lovely manager. We had a couple of minor things we needed sorting and she was absolutely brilliant each time. Big room with a super comfy bed and fabulous decor. Breakfast was delicious and again top notch service. We’d 100% return to stay next time we’re in the area.
Stayed 2 nights in Aug 2022