Best Western hotels in Victoria, London

"Twin room was in the basement. Clean and tidy but a bit tired"

"I recently stayed at The Clermont London and overall had a positive experience. The standout for me was the staff — they were excellent throughout: friendly, professional, and always willing to help. The hotel itself is fantastic in terms of location, presentation, and overall atmosphere. However, the experience was let down by the initial room we were given (Room 701). Unfortunately, it really wasn’t up to the standard expected — it felt very small, enclosed, and quite frankly more like a prison cell than a comfortable hotel room. While we did request to move, it was disappointing that we were charged £20 to change rooms, especially given the condition of the original one. In summary: great staff and a lovely hotel overall, but the first room and the charge to move did take the edge off what could have been an excellent stay."

"We were asked to do without daily room clean and accepted a complimentary bottle of wine. As we stayed for 3 nights, I felt it was too long to go without having bathroom cleaned and bins emptied. Would have been better to be offered a part service."

"Did not use the dining facilities"

"From checking in to departing every aspect of our experience was absolutely the best. The room was beautiful, very clean and well appointed. A waiting hospitality package and a personized greeting card was very special, and the afternoon wine meet and greet was a warm feel for everyone in attendance. I'm not from the UK but we sure felt like family. "

"The location of Riu hotel was perfect. A short 5 minutes walk to Victoria Station subway. And 3 subway stations away from London's best attractions! The breakfast was a game changer. Comparable, in variety and quality to what you get on 5* cruises! If you consider that the average price of a small cappuccino in London is 5 GBP, that buffet breakfast was amazing! "

"The double room is really really small that 2 people literally shuffle around . The shower cubicle is best suited to ‘smaller people’ only given 2 towels for the duration of our stay. The bedroom carpet was torn. We arrived for 3pm so we could check in immediately. The room was not ready so we had to wait around in a cramped reception area. "

"Excellent service "

"Lovely , clean room, near bus and underground. Shame it was on ground floor, no view, people banging from door, cutlery in the morning."