Mexico and Central America Romantic Holidays

Staff were amazing! Clean rooms. Beautiful beach. Only downside for me was how early all the bars closed. Only the lobby bar was open past 5-6pm. Also, no food options after the buffet closes at 10pm. With a younger crowd, we were looking for late night snacks and there were zero options… even for purchase.

I am a Expedia gold member which it says that if a room upgrade available I would get it for no cost. Well there was an upgrade available for about $140 a day. The first three days there they closed down the swim up bar at 3pm for private party even tho they did not use the pool.there was a perfect spot behind the swim up bar for private parties. We were also advised that the restaurant are first come. But when we arrived at a restaurant they advised a 90 min wait. Even tho they had numerous tables available and they advised by they were reserved. So that’s when we found out about butler service. So if you have a butler you can make reservations. Very nice perk if u have it. The food is absolutely amazing at all of the restaurants however at ever restaurant they have up charges for certain food items. I think if you pay for an all inclusive it should be all food. The food staff is absolutely amazing.

Great place will go back

Great resort, food, and staff!! I definitely recommend booking here. My husband and I would return.

Staff is amazing. Hotel location is awesome. Food is great and varied. Best hotel in Isla Mujeres

Great resort, food, and staff!! I definitely recommend booking here. My husband and I would return.

I am a Expedia gold member which it says that if a room upgrade available I would get it for no cost. Well there was an upgrade available for about $140 a day. The first three days there they closed down the swim up bar at 3pm for private party even tho they did not use the pool.there was a perfect spot behind the swim up bar for private parties. We were also advised that the restaurant are first come. But when we arrived at a restaurant they advised a 90 min wait. Even tho they had numerous tables available and they advised by they were reserved. So that’s when we found out about butler service. So if you have a butler you can make reservations. Very nice perk if u have it. The food is absolutely amazing at all of the restaurants however at ever restaurant they have up charges for certain food items. I think if you pay for an all inclusive it should be all food. The food staff is absolutely amazing.

Room was always well kept. The staff service always went above and beyond to take care of us. Would suggest this beautiful place to stay.