Mexico and Central America Romantic Holidays

The first night i had to sleep in a room with a pull down bed! I specifically booked a room with 2 queen beds. The 2nd day, i was moved to the room i booked. The food there was HORRIBLE! ALL the resturaunts except Zai had horrible food. Zai's food was amazing. The staff were very rude and were of no help when you asked a question.

Cleanliness of the property and room. Love that they set up a grill at the pool area so you do not feel that you need to go get ready for lunch while enjoying the pool area. Just wish you new the timing on the outdoor cooking feel it should stay open til at least 2:30 pm or 3pm. But overall we enjoy the place as we have been coming for over 3 yrs

All around great resort. The food is exellent and the service is second to none. We have been there twice and have met many people who have stayed there multiple times. That is truly an indicator of how nice of a place this is.

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.

Everything was great!! Pools and beaches were clean. Staff was amazing. No complaints. They were timely and organized. Paid great attention to detail. Great food!! However, I do think they could sanitize the rooms a little better. The phone had a weird smell, hot tub in the room seemed like it needed a better cleaning and the mattress had stains under the sheets.

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.

Everything was great!! Pools and beaches were clean. Staff was amazing. No complaints. They were timely and organized. Paid great attention to detail. Great food!! However, I do think they could sanitize the rooms a little better. The phone had a weird smell, hot tub in the room seemed like it needed a better cleaning and the mattress had stains under the sheets.

Great atmosphere , good food , staff went above and beyond . Highly recommend

Rooms were clean, staff was nice and the food was amazing! 10/10

All around great resort. The food is exellent and the service is second to none. We have been there twice and have met many people who have stayed there multiple times. That is truly an indicator of how nice of a place this is.

Cleanliness of the property and room. Love that they set up a grill at the pool area so you do not feel that you need to go get ready for lunch while enjoying the pool area. Just wish you new the timing on the outdoor cooking feel it should stay open til at least 2:30 pm or 3pm. But overall we enjoy the place as we have been coming for over 3 yrs