Akumal Hotel Guide - Romantic Hotels in Akumal, Quintana Roo

"Room was clean. Staff was amazing. They were very helpful and attentive. The shampoo you provided was not great though. There was nothing conditioning about it. My hair felt like straw. "

"The staff was amazing. Juan helped us and checked in on us throughout the stay which was amazing. His other staff members Alfred was a great server, Alfredo was helpful upon our initial welcome, and Aaron making the night shift smooth. It was clean, smooth, delicious food, kid friendly. Will definitely be returning. "

"The service at this resort is outstanding. "

"Room was beautiful, received a free upgrade to a swim out room, staff provided excellent service, food was good. "

"Service, quality, amenities, food, resort all top level. I would recommend 100%"

"Secrets was great. Service over the top. Good food, clean facilities. DO NOT BOOK TRANSPORTATION recommended by hotel. Amstar left us waiting 1.5 hrs at airport. If you look at Amstar reviews they're terrible. An employee told me, you can't expect us to be perfect."

"We had a great stay at Bahia Principe Luxury Sian Ka’an in the Riviera Maya. Upon arrival, we were pleasantly surprised with an upgrade to a superior suite near the lobby, which was spacious and conveniently located within easy walking distance to the restaurants and buffet. The food quality was excellent for an all-inclusive, with plenty of variety and solid dining options. We also enjoyed having access to the other Bahia Principe resorts via a quick shuttle ride, making it easy to spend time at the beach and take advantage of additional amenities. Dinner reservations and excursions were easy to arrange, which kept the trip stress-free. The Hacienda Market on property was a big plus and made souvenir shopping simple, with lots of options available without leaving the resort. For our final night, we upgraded to a penthouse suite, and it was absolutely worth it. The rooftop jacuzzi and open views of the Riviera Maya sky were the perfect way to end the trip. Overall, Sian Ka’an offers a relaxing atmosphere, great food, and convenient access to everything you’d want for a Mexico getaway!"

"The breakfast, the staff, the place, the beach all this things were really good. We stayed as a family and this place was so peaceful and clean. I recommend it 100% "