Solaris Hotels hotels in Punta Sam, Quintana Roo

"From the lobby to everyone else that keeps this resort going, amazing staffs "

"If you’re looking for a party place this is the place"

"The views at this property are amazing. Directly across from the resort you have a view of the bay, if you catch the sunset you’ll have a million dollar shot. Behind the resort you have the ice blue Caribbean Sea!! This property by far is the best all inclusive hands down. Premium alcohol, Delicious food, GREAT STAFF, Spa and the location is approx 5 min to luxury shopping (LV, Gucci, Prada etc) and 5 minutes to the nightlife CoCo Bongo, Royal, 24K etc. The airport commute is roughly 15-17min. You can’t miss at this location. I will definitely return sooner than later. "

"Nice property with friendly staff. Came for a solo trip and I felt very comfortable and accommodated. "

"everything was great, from the customer service to the food options! "

"We just finished our stay (2 nights as a couple, 3 nights with friends) and it was a great vacation! So many delicious restaurant options - Basmati & Magna were our favorites - and the staff was so accommodating! Alan was our favorite server but most all the waiters were terrific! Service was phenomenal and our stay couldn’t have been better. So relaxing and fun! The perfect trip! I do wish people wouldn’t save chairs with towels… I read in the rules that wasn’t supposed to be allowed so I do think it’d be nice to have someone monitoring that. So many chairs were left unoccupied all day.. same goes for the pool floats. People would take them to their chairs and not use them. Those clots should definitely stay IN the pool for everyone & I think it’d be great if a staff member collected those that people keep for themselves. It’s really rude… but other than that, no issues - we will absolutely be back in the future to spend more time at Excellence :) "

"Our 2nd time at Haven didn't disappoint. It's still as lovely and top notch as our first visit. This time we chose ocean front Serenity Club room which was beautiful with an unobstructed view of the ocean. Our previous stay we had ocean front swim out, this time we did not have the swim out which we realized is something we really enjoy and will do again for our next stay. The swim out rooms can't be beat! Everything is beautiful and well cared for at Haven. Staff is friendly and super helpful. I have a lot of food allergies which were noted and several wait staff were very accommodating and understanding. I just love Haven and can't wait to return!"

"Exceeded all of our expectations!"

"Would give Beloved 10 stars if possible. An absolutely amazing experience top to bottom. Staff is excellent, food is outstanding. Overall one of thee best experiences if not the best I’ve ever had."