Independent hotels in Costa Mujeres, Quintana Roo

"Our 7 day visit in April 2026 was excellent. Building 4 swim out room was perfect for our end of beach day relaxation with Luis keeping us well hydrated as often as we asked! ( shout out from Marco, Pollo, and Patricio from SpongeBob---yes Luis was super fun) . Our butler Edgar was amazing ---we aren't super butler needy people but he would keep us updated on the days events and check in in person at least once a day to make sure everything was going well. Food was great.....no complaints Room amazing, open concept bathroom which I will never understand but that seems to be the thing. There is an extra private half bath in the living room area which is great. Some sargassum on the beach a few days, can't be helped as it is unusually bad this year. Otherwise beach is great, soft sand, no problem getting bali beds or palaces. The palaces are too close together however and the umbrellas are too low. This should really be remedied. while it seems like this resort was rushed to open in December, staff are everywhere fixing the grout, paint splashes etc so I see this issue being remedied. Good on Majestic. entertainment was typical all inclusive, the husbands liked the wrestling. We were looking forward to Queen tribute which didn't happen for some reason. All in all, great vacation and we would return!"

"We had a good time during our trip to Rui Palace Costa Mujeres the pool, stall , entertainment, bar etc were very good the food was fair lots of selections to choose from and the buffet was good"

"The rooms are great, staff is wonderful, food is excellent, & it’s such a fun place to stay & play! Abdiel & Andrea gave us a complementary nicer room, which we appreciated! In general, the resort is a party-vibe. I recommend you look up the theme nights & bring your outfits for the parties! "

"Clean room. Amazing staff. Great food. The only issue we had was the lady who received us during the checking, scheduled the dinner on a wrong date, and when we came for dinner all restaurants were fully booked. But the manager at the Italian restaurant found a spot for us. Besides that, everything went perfect. I definitely would come back."

"Very fun resort. Can’t wait to try some other riu properties. The beach was beautiful "

"Every thing is good."

"For the most part, our stay was enjoyable at Ocean Allure. As beautiful and as lovely the staff are at the resort, we personally would not come back. Super friendly staff who go above a beyond. Isai at the main pool bar, Alessa at guest services, and Jason in the buffet area stood out the most to us. We loved the food at the restaurants! Do expect an average 45 minute wait to get into the restaurants as there is no dinner buffet. Breakfast/lunch buffet was usually good. There was the odd two times we found undercooked items. Lots of room in the pools and they were always kept clean. We got lucky on our first three days with minimal sargassum on the beach and had a great time swimming in the ocean. The sargassum doesn’t get cleaned throughout the day like we saw at other neighbouring resorts though. This is partially our fault for not doing extra research. We didn’t realize there was more minimal transportation options to get into town from this area. There’s no bus that comes out this far and taxi/uber costs added up quickly if you wanted to leave the resort. The main reason we won’t be coming back is the shuttle/excursion company that is partnered with this resort (Trafic Tours). The staff of this company in the lobby were VERY pushy towards us, we got overcharged heavily, and lied to multiple times. Unfortunately, this ruined a large portion of our vacation. "

"Flies kept flying around in the buffet restaurant. The swimming pool is clean, and the slides are fun. There are many events, and the nightly parties and events create noise. It’s not a suitable place for a quiet vacation. The room is too small for a family of four."

"The experience was disappointing overall. The food didn’t taste fresh. On top of that, some of the Punta bar staff were rude and not very welcoming, which made the atmosphere uncomfortable. Definitely not a place I’d rush back to."