Riviera Maya Hotel Guide - Beach Hotels in Riviera Maya, Mexico

"We will be going back next year for sure. And this time on the adult only section. I recommend this resort "

"We recently stayed at this beautiful resort in the Riviera Maya and overall had a wonderful experience. The check-in process with Armando was smooth and welcoming, he was friendly, efficient, and very courteous. He went above and beyond to accommodate our family’s needs, which made a great first impression. Thank you Expedia for the welcome packet left in our room and for the pass to the neon foam party. This was one of the biggest highlights. Our room was excellent, clean, comfortable, and well-maintained throughout our stay. The entertainment team was fantastic, bringing so much energy and fun to the resort. The area that could use improvement is the dining and bar service. While the buffet food itself was decent, there was no food variety. With a little more focus in this area, the overall experience would be exceptional. Despite that, we’re happy with our stay and would consider returning in the future."

"Absolutely beautiful resort and grounds. Amazing views and lots of wildlife to see. All the staff were sweet and helpful. "

"We came here for our honeymoon. It was relaxing and everyone was friendly. Plenty of dining and bar options. Would go back! Definitely bring some bug spray!"

"Pool"

" We had a fantastic week at Grand Palladium Kantenah, staying in the Family Selection section. Check-in was smooth—our room was ready within 15 minutes of arrival, and our butlers Karen and Erick were amazing. Family Selection gave us access to a private pool with great food and drinks, The Nest restaurant (excellent breakfast, dinner, and pre-dinner cheeses), and TRS lunch spots with upscale food. While we didn’t try TRS dinner venues to stay with our kids, the lunch options were noticeably better than similar ones in White Sand. We tried the steakhouse, Brazilian, Argentinian, Mexican, and Italian restaurants—all were fantastic. On our last night, we booked the Bravo Dinner & Show, which had elevated cuisine and entertainment, though it comes with an extra charge. Joel at the main pool bar in Kantenah/Colonial was the MVP—he made sure we always got top-shelf drinks and treated us like VIPs. The beach wasn’t the best, but staff kept it clean, and a short walk north led to a much nicer stretch. The resort is huge, but shuttles made it easy to get around. Staff everywhere were kind, attentive, and made us feel truly special. Highly recommend Family Selection for comfort, service, and elevated dining."

"It was a nice all inclusive for what any all inclusive offers. Food decent. Getting a reservation for the specialty restaurants is difficult. They have good entertainment. "

"Loved our stay at this resort!"

"My family absolutely adored the staff and service. Everyone was super attentive to our needs. Daggo and Eric Medina always gave us options and recommendations to the different services. Helped with our reservations and checked up on us. Thank you. "