London Hotel Guide - The Magic Circle hotels in London, United Kingdom.

"The hotel is in a great location and the staff are friendly and helpful. My gripe was with the shower in our room. The water wouldn’t drain quickly so if you showered more then a minute the bathroom would flood. There was no tub just a small glass wall between the shower and the toilet and sink. I asked the staff the first morning we were there to send maintenance to unclog the drain and the woman told me she put in a work order. She said someone would come sort it out that day which was fine since we were out all day. Needless to say nothing changed and the bathroom still flooded. I don’t want to give the hotel too low of a rating since everything else was great but the shower situation really annoyed me."

"Excellent breakfast "

"Absolutely fantastic stay! The staff were all incredibly friendly and welcoming. When we arrived, the receptionist kindly offered my partner and me a complimentary drink at the bar to celebrate our anniversary, which was a lovely touch. Throughout our stay, the doormen and lobby staff were consistently polite, always offering help and wishing us a great day. On the day of checkout, the gentleman at reception also extended our checkout time, which we really appreciated. I would highly recommend this hotel—everything was perfect from start to finish."

"The highlights were the garden view from my room and the friendliness of the staff"

"Great location."

"My credit card was charged 300£ this morning after I checked after I checked out. This stay was already pre-paid for through Expedia with no incidental charges incurred. I brought this up to the gentleman that was at the front desk, and said there was nothing he could do at that moment and trust he would have it done before the end of the day. So I had to follow up via email with this specific staff member and the business account and no one has contacted me. The space was clean, but they only provide you with one towel, no wash cloths. Please be aware if you arrive early they will want to charge 10£ per item if you want them to hold your luggage until you are able yo check-in. Please be aware of credit card charges as soon as you check out. "

"check in great i had a bad check in experience. bout 18 months ago when a jobs worth on reception said i needed photo ID??????? I pointed out I was a british subject & resident to no avail. I complained to radisson who said i would get a discount on my next stay. I never saw a discount and don’t care The positives Check in this time was great the check in Guy was very welcoming I think he’s name was mathew. I requested if he had a room at bank if hotel as it was less noisy he kindly obliged. through no fault of his own the room had little to no Wi fi the hotel offered to change rooms but I couldn’t be bothered to pack up my case to much fuss. Perhaps in future rooms with dud wifi should flag up on check in staffs screens to avoid. New dec rooms very nice comfortable although the hanging lighting the middle of the bed was very odd could be a hazard with people hitting there head on it. Otherwise nice looking room. "

"The hotel seemed nice and clean. Seemed. Then the next morning we woke up with ants all over the pillow, all over the curtains, and up the wall behind the pillow. I complained, but the manager just blamed the cleaning staff. Also there’s no sound proofing, so if someone gets back to the room next to you late, you are hearing EVERYTHING… The front of house staff were really nice, but that’s the only compliment I can give."

"Great location very convenient "