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Reviews of Studio 30 Condhotel by Nah Hotels

3 out of 5
Studio 30 Condhotel by Nah Hotels
Calle 30 entre calle 6 y calle 8, Playa del Carmen, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 228 reviews" "
Rating 8 - Good. 63 out of 228 reviews" "
Rating 6 - Okay. 23 out of 228 reviews" "
Rating 4 - Poor. 11 out of 228 reviews" "
Rating 2 - Terrible. 9 out of 228 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Benaiah E

Travelled with family, Travelled with partner
Liked: Cleanliness
Pro's: 1) Staff are VERY friendly 2) Rooms are clean (and recleaned regularly) 3) A block from Walmart 4) Fairly short walk to 5th Ave. (Tourist street) 5) Budget friendly 6) Kitchen area makes it super easy to make a quick breakfast/lunch and eat with family. Con's: 1) Lobby could use a coat of paint / lighting. (Semi dark entry area, paint peeling on walls - To clarify this is ONLY the lobby, rooms are great). 2) Not very handicap accessible. (More so putting this here as a heads-up if anyone needs). 3) Bathrooms have a small (close to ceiling) window facing into the hallway of the building (for ventilation).
Stayed 6 nights in Mar 2024
Response from JessCastillo on 18 Apr 2024
Benaiah thank you very much for your review!We are always working on having happy guests and we really appreciate your comments!Thanks for choosing us!

10/10 Excellent

Irina, STATEN ISLAND

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you!!! And will stay again
Stayed 9 nights in Feb 2024
Response from JessCastillo on 18 Mar 2024
Irina thank you very much for your review!It has been a pleasure having you around!

10/10 Excellent

Bonte

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly that checked us in. Room was very neat and tidy.
Stayed 1 night in Feb 2024
Response from JessCastillo on 26 Feb 2024
Bonte thank you very much for your review, it has been a pleasure having you around! Come back soon!

10/10 Excellent

Buddy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, Staff very helpful, not much noise at night but not a lot of pots and pans but right across the street is a great kitchen supply store.
Stayed 10 nights in Feb 2024
Response from JessCastillo on 24 Feb 2024
Buddy thank you very much for your review! It is always a pleasure people so gentle like you around!Come back soon!

8/10 Good

Carla Alejandra Matamala

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property was very clean and the location was great! Right across the street from a. Walmart . Plenty dinning and stores, just a few blocks from the beach. The building it 5 stories and there is no elevator. The front desks guy is from Poland and super nice and helpful and offered to take my things upstairs. He does speak very good English and Spanish . Building very secure.
Stayed 8 nights in Jan 2024
Response from JessCastillo on 23 Jan 2024
Carla agradecemos mucho sus comentarios, ha sido un placer atenderle!Gracias por elegirnos!Vuelva pronto!

10/10 Excellent

Pankaj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice condo feeling. We had a bunk bed in children room and kids had a blast. Kitchen and utensils were very functional and microwave was handy. Walmart us a block away and convenient. Will definitely come again.
Stayed 2 nights in Dec 2023
Response from JessCastillo on 23 Jan 2024
Pankaj thank you very much for choosing us!It was a pleasure having you aorund!Come back soon!

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
The modernity and spaciousness, a great base for day trips to beaches, Cozumel, cancun or Tulum. The top quality ADO bus terminal is 3 blocks away. Walmart is 1 block from hotel. The English speaking front desk went beyond in assistance. Taxis are professional and plentiful. Value was exceptional at this studio hotel.
Stayed 1 night in Nov 2023
Response from JessCastillo on 5 Nov 2023
Albert thank you so much for your review!It was a pleasure having you around!Come back soon!

10/10 Excellent

Miss D

Travelled with group
Liked: Cleanliness, room comfort
Wonderful apartment
The appartment was in a fantastic location, above the best taco place in Playa, El fagon. The reception staff spoke great english and were very helpful. Kitchen well equipped with a blender a great addition. Would stay here again for sure. Also across the road from wallmart.
Stayed 7 nights in Jul 2023
Response from JessCastillo on 28 Jul 2023
Miss D thank you so much for your review!Your comments are really important for us, they let us know how much our job is appreciated!Come back soon!

10/10 Excellent

Sergio

Liked: Cleanliness
Stayed 4 nights in Jun 2023
Response from JessCastillo on 24 Jun 2023
Sr. Sergio un placer atenderle!Vuelva pronto!

8/10 Good

Diana

Stayed 1 night in Jun 2023
Response from JessCastillo on 16 Jul 2023
Diana agradecemos tu review!Un placer atenderte!Vuelve pronto!

2/10 Terrible

Martin, Highlands

Travelled with family
Disliked: Property conditions & facilities
Rooms are tight for a family of 4, the AC not working, front desk attendant said there was nothing he could do until the morning, it was a miserable night We was treated like we didn’t know how to operate and AC unit.
Stayed 3 nights in May 2023
Response from JessCastillo on 23 May 2023
Thank you for your comments Mr. Montoya, we are always working on improve. Altough we would like to clarify, your complain about A/C was aproximately between 9 and 10pm, our mantainance team does not work at night, so the manager of the hotel, went to check it out, and it was functioning. Also we provide you assitance by the morning, and changed your room as you requested. All our staff answered at your complains and was helping you all time. Also rooms are just as showed at the images, at all our websites. We are very sorry you did not enjoy your staying. thank you for choosing us!

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice respite from the heat, airconditioning and with fridge, and Walmart across the street.
Stayed 2 nights in May 2023
Response from JessCastillo on 14 May 2023
Timothy thank you for your review! It was a pleasure having you with us!Come back soon!

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very clean and modern. Everything worked great ac, fridge, water, etc. The lobbies spoke good English and very helpful. I would definitely stay here again.
Stayed 6 nights in Feb 2023
Response from JessCastillo on 21 Feb 2023
Kenneth thank you for your review, we are always working on having happy guests!! Come back soon!!

6/10 Okay

Sofia

Travelled with family
It wasnot bad hotel Staff was polite and helpful. Rooms were in good condition. I would not recomend this hotel to anyone , the noice was horrible. The hotel is located on a very loud street We couldnot sleep at all for two weeks. Morning , night and evening there was constant noice. We became sick because of it Overall , i wouldnot recomend this place , because of terrible noice
Stayed 14 nights in Jan 2023
Response from JessCastillo on 27 Jan 2023
Sofia thank you for your comments, but we would like to clarify, we consider, as many of our guests, the location of the hotel is a pro. Whenever you pick a hotel at downtown, is everything near, supermarkets, stores, restaurants. We are very sorry you did not enjoy your stay, we are always working to improve!

8/10 Good

Cesar, Morgantown

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice concierge, clean and overall good service and place to stay
Response from JessCastillo on 24 Jan 2023
Cesar thank you for your review, it is important for us to know we have happy guests!

8/10 Good

Shea

Liked: Cleanliness, amenities, property conditions & facilities
Check in was pretty easy except their debit card machine was down so I had to pay the second day I was there. 4/5 if you know what to expect as far as location, amenities, etc. If you aren’t aware of the location, amenities, etc I’d grade a 3.5/5. Only complaint about the room would be shower pressure was abysmal. Nice room, clean, and good amenities. Rooms come with a fridge, electric cook top, sink, microwave. 1 block away from a Walmart, about a 10 minute walk to the heart of the strip, and next door is a revered restaurant for authentic Mexican food. Overall, definitely would stay again for the price.
Stayed 5 nights in Nov 2022
Response from JessCastillo on 14 Nov 2022
Shea thank you so much for your comment. We are so glad you enjoy your trip to Playa del Carmen.Sorry about the shower pressure we will fix it asap.Hope to see you back again soon!!

10/10 Excellent

Tommie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Things were run very smoothly at this property.
Stayed 3 nights in Oct 2022
Response from JessCastillo on 10 Nov 2022
Thank you for your comments. We hope to see you soon again!

10/10 Excellent

Freeda

Liked: Amenities, property conditions & facilities
Stayed 15 nights in May 2022

2/10 Terrible

ANDREW, Harrow

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was booked as a VIP member and was supposed to get water bottles on a daily basis, I think the guy that runs the place was keeping the water for himself. I got 3 bottles and stayed for 28 days, I was to receive 4 each day so 28 x 4 is 112.....i got 3 bottles. I kept asking for more. he always said yes but never pulled through My window looked into to an open vent of a bar that stays open until 1am and they start prepping 8am Prepping involves lots of chopping. So from 8am until 10 am is all chop, chop, chop continuous. Horrible stay. I felt i was in jail..
Stayed 28 nights in Feb 2022

6/10 Okay

Ali

Disliked: Cleanliness
Stayed 5 nights in May 2022

10/10 Excellent

megan

Great staff, amazing location next to amazing food and central to everything.
Stayed 3 nights in Feb 2022
Response from Kary Esquivel. Nah Hotels on 28 Feb 2022
Hi Megan, we are very happy to know that you had the experience that we want to pass on to all our guests. We appreciate your comments and hope to have the opportunity to welcome you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
I wouldn't stay again
I booked this hotel because the reviews were good, but my stay was not pleasant. There was a lot of noise coming from the nearby building at 3 am, I couldn't sleep even wearing ear plugs. It is convenient that they have kitchen, and there is Walmart across the street, but if you come to Playa for vacation, I strongly recommend you to rent something else closer to Zazil-ha and 5th Ave for the same price. I was happy move to a different hotel after 3 nights here.
Stayed 3 nights in Jan 2022
Response from Kary Esquivel. Nah Hotels on 27 Jan 2022
Thank you very much for your comments and recommendations, we regret not having met all your expectations and we hope to welcome you in the future to provide you with a completely satisfactory experience.

8/10 Good

Joanne

Stayed 9 nights in Dec 2021

6/10 Okay

Gezim

Liked: Cleanliness
The Place was Clean. The only thing was, that it was near a busy intersection. I found it loud at night, due to the traffick.
Stayed 1 night in Jan 2022
Response from Kary Esquivel. Nah Hotels on 24 Jan 2022
Hi Gezim, thank you very much for your comments. We are working to improve and they help us to be better. We hope to see you soon

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness
Quiet and less crowded than Playa area. Walmart just across the building.
Stayed 3 nights in Nov 2021
Response from Kary Esquivel. Nah Hotels on 2 Dec 2021
Daniel thank you very much. We appreciate his comments and hope to receive you again in the future.

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, amenities
Only thing I like is room have kitchen.
Stayed 11 nights in Oct 2021
Response from Kary Esquivel, Nah Hotels on 17 Nov 2021
Dear guest, We appreciate your comments, we hope to have the opportunity to receive them again

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort
Amazing hotel in Playa
Amazing!!! Honestly, I've never stayed at a hotel so accommodating. Oliver at the front desk really makes this place what it is. Anything you need, he is more than happy to make your stay the best it can be. I booked a week and ended up booking for 4 more months instead of jumping around for the winter. The prices can't be beat for what you get, great location, big updated rooms, cold A/C, glass/tile shower, kitchen, wardrobe, TV with Netflix...A++
Stayed 7 nights in Oct 2021
Response from Kary Esquivel, Nah Hotels on 17 Nov 2021
Thank you for your comments. We appreciate it and we are very happy to know that your stay was pleasant and we hope that you will be able to visit us in the future. Greetings

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones del hotel están muy bien, el único problema es que casi no te proporcionan nada de utensilios para la cocina, solo dos toallas y al momento de llegar tuvimos que pedir varias cosas que faltaban en el cuarto. Pero fuera de eso es un buen hotel con una ubicación céntrica.
Stayed 6 nights in Oct 2021
Response from Studio 30 Condhotel on 21 Oct 2021
Estimado Daniel, Agradecemos sus comentarios y nos complace que haya disfrutado de su estancia. Le comento que estaremos comprando más utensilios para las cocinas muy prontamente, esperamos tener la oportunidad de recibirlos nuevamente.

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent service and cost, would definitely recommend.
Stayed 1 night in Sep 2021
Response from Studio 30 Condhotel on 22 Sept 2021
Dear Gerardo, We appreciate your preference and your comments, we are pleased that you enjoyed your stay. We would be very pleased to have the opportunity to have you with us again.

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No parking at property
Stayed 2 nights in Aug 2021
Response from Karina Esquivel, Nah Hotels on 30 Aug 2021
We appreciate your comments and we hope you enjoyed your stay, we hope to see you again. And to be able to recommend parking near Studio 30

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean , front desk was very helpful , all perfect condition , clean sheets , ac very good !
Stayed 2 nights in Aug 2021
Response from Karina Esquivel, Nah Hotels on 30 Aug 2021
We appreciate your feedback and we are very pleased to hear that you enjoyed your stay, we hope to see you again.

2/10 Terrible

Davidp

Stayed 1 night in Aug 2021
Response from Studio 30 Condhotel on 22 Sept 2021
Estimado Davidp, Nos gustaría recibir mas comentarios respecto a su percepción del hotel para poder mejorar nuestro servicio.

8/10 Good

claudio

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice place to stay a few days, close of everything.
Stayed 2 nights in Jul 2021
Response from Studio 30 Condhotel on 27 Jul 2021
Dear guest, We appreciate your comments and we are pleased that you enjoyed your stay, we hope to have the pleasure of receiving you again.

8/10 Good

German

Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Lots of beds, fridge, stove were nice. We stayed for 4 nights but the room wasn’t cleaned even once during our entire stay. We ran out of toilet paper and towels. Tried communicating with someone but the front desk was unattended every time we went down there. There is no elevator so we had to climb lots of floors with our luggage and climb 3 floors everyday.
Stayed 4 nights in Jul 2021
Response from Studio 30 Condhotel on 27 Jul 2021
Dear guest, We appreciate your comments, we regret the inconvenience, we are reviewing what happened so that it does not happen again, we hope you give us the opportunity to receive you again in the future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2021
Response from Studio 30 Condhotel on 27 Jul 2021
Dear guest, We appreciate your comments, we hope you enjoyed your stay, we invite you to return whenever you like.

10/10 Excellent

Anthony B., Atlanta, ga

Liked: Cleanliness
My stay
I think this place is super convenient to everything. Literally walking distance from stores and local places to eat. I would recommend face rags so one can actually shower & 2 extra sheets for the bed. A bigger skillet or pots and pans to cook with would be great. I enjoyed my stay for the most part
Stayed 5 nights in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Dec 2020
Response from Studio 30 Condhotel on 5 Jan 2021
Gracias por su calificación, nos gustaría conocer más detalles del porque de ella, nos puede escribir a ecommerce@nahhotels.com

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2020
Response from Studio 30 Condhotel on 5 Jan 2021
Gracias por su calificación, nos gustaría conocer más detalles del porque de ella, nos puede escribir a ecommerce@nahhotels.com

10/10 Excellent

Kirkland

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
1 night turned into 1 month
My stay was so great I decided to stay for 1 month!
Stayed 1 night in Nov 2020
Response from Studio 30 Condhotel on 4 Nov 2020
Thanks for your comments

6/10 Okay

Robin, Oologah

Travelled with family
Simple and secure place to stay no frills Close to Walmart and a few restaurants
Stayed 4 nights in Oct 2020
Response from Studio 30 on 23 Oct 2020
Thanks for your comments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location amazing deal for families or budget
About a few mins walk from beach. Walmart across the street. Columbian restaurants across the street delicious. Staff friendly. Maid super nice and makes many towel animals my mini loved.
Stayed 1 night in Sep 2020
Response from Studio 30 Condhotel on 1 Oct 2020
Dear guest, We appreciate your comments and we are pleased that you enjoyed your stay. We invite you to come back whenever you like.

10/10 Excellent

Kirkland

Liked: Cleanliness, room comfort
No Problem, Absolutely Perfect!
Great studio apartment! Had everything I wanted and a great price for long term rental. I would love to stay again!
Stayed 1 night in Sep 2020
Response from Studio 30 Condhotel on 14 Sept 2020
Thanks for your comments.

10/10 Excellent

leonelesparza, ensenada bc

Travelled with family
Liked: Cleanliness, amenities
buena ubicacion centrica, cerca de la playa, con un walmart en contraesquina, muchos lugares de comida cerca, un oxxo a una cuadra, el cuarto muy grande moderno y con mucha comodidad, excelente hotel, sin duda regreso el proximo año
Stayed 3 nights in Aug 2020
Response from Studio 30 Condhotel on 20 Aug 2020
Agradecemos su comentario y nos complace haber cumplido sus expectativas. Lo esperamos nuevamente!!!

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, room comfort
Good location. Clean. manager gave good directions on how to enter and exit property . Cold AC. Bunk beds for kids was handy
Stayed 1 night in Jun 2020
Response from Studio 30 Condhotel on 16 Jun 2020
Dear Joseph, Thank you for your comments, we are pleased that you enjoyed your stay, we invite you to return whenever you like

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from Studio 30 on 18 Mar 2020
Gracias por su evaluación

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and high-spec apartments, great decor, super friendly staff, and a very short walk from a beach and very close to a Walmart for your shopping needs (but no so close as to be able to hear the noise).
Stayed 1 night in Jan 2020
Response from Studio 30 on 29 Jan 2020
Dear Guest, We appreciate your comments

8/10 Good

Mr m

Liked: Staff & service
Recommended!
The place is OK, I think that the location is great as you can walk everyone and its not crazy busy outside. It wasnt very clean when we arrived but they did improve. The cleaners are great, super friendly and kind. There is no parking but you can park for free at the supermarket across the road. Receptionist are kind and always try to help but they didn't know about parking which I think is pretty basic. NO INTERNET IN THE ROOM just remember that when you book. Overall, recommended! They try their best and it's convenient!
Stayed 6 nights in Dec 2019
Response from Studio 30 on 8 Jan 2020
Dear Guest, We appreciate your comments, we will review all the points mentioned to improve. Regarding the Internet in the rooms, we have the service, in fact each room has its independent modem so we will check because it was not working. We wish you a wonderful year and hope to receive you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Dec 2019
Response from Studio 30 on 3 Jan 2020
Gracias