See all properties
Save

Thompson Playa Del Carmen Beach House, by Hyatt
4.5 star property

Luxury hotel on the beach, near Quinta Avenida

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Thompson Playa Del Carmen Beach House, by Hyatt

Photo gallery for Thompson Playa Del Carmen Beach House, by Hyatt

Breakfast, lunch, dinner served; seafood
Front of property – evening/night
Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; seafood
Terrace/patio

Overview of Thompson Playa Del Carmen Beach House, by Hyatt

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is €270
Price available on 2/5/2024

Check out the area

Map
Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Partial Ocean Front)

Room, 1 King Bed, Balcony (Partial Ocean Front)

Room, 1 King Bed, Balcony (Partial Ocean Front)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Premium bedding
Ceiling fan
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Premium bedding
Ceiling fan
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Premium bedding
Ceiling fan
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Partial Ocean View)

Junior Suite, 1 King Bed (Partial Ocean View)

Junior Suite, 1 King Bed (Partial Ocean View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Ceiling fan
Premium bedding
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Premium bedding
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Grand Hyatt Playa Del Carmen Resort
Pool
All-inclusive
Spa
Pet-friendly
8.6 out of 10, Excellent, (1001)
The price is €402
for 1 night
includes taxes & fees
2 May - 3 May
Grand Hyatt Playa Del Carmen Resort

About the area

Playa del Carmen

Located on the beach, Thompson Playa Del Carmen Beach House, by Hyatt is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 7 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach - 9 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Cervecería Chapultepec - 3 min walk
  • Starbucks - 2 min walk
  • Fah Restaurant Bar - 2 min walk
  • Mercado 174 - 2 min walk
  • Tropical Playa del Carmen - 2 min walk

About this property

Thompson Playa Del Carmen Beach House, by Hyatt

Luxury hotel revitalised in 2016 and located near Xplor Theme Park
Close to Quinta Avenida and Playa del Carmen Main Beach, Thompson Playa Del Carmen Beach House, by Hyatt provides a poolside bar, a terrace and dry cleaning/laundry services. With a white sand beach, beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. The on-site seafood restaurant, CGrill, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Continental breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), a free beach club on-site and tour/ticket information
  • Multilingual staff, a 24-hour front desk and beach towels
  • Guest reviews give good marks for the helpful staff and location
Room features
All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • 55-inch flat-screen TVs with cable channels
  • Balconies, ceiling fans and daily housekeeping

All-inclusive details

All-inclusive room rates at Thompson Playa Del Carmen Beach House, by Hyatt are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 15 per night)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM–11:00 AM for a fee: USD 15–25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CGrill

Things to do

  • 24-hour gym
  • Free beach club
  • Free bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Building
  • Built in 2016
  • Renovated entire property - February 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night (maximum USD 52.40 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 per cent
  • Resort fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 15 to 25 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 40 per pet, per night (maximum USD52.40 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

THOMPSON BEACH HOUSE Hotel
THOMPSON BEACH HOUSE Playa del Carmen
Thompson Playa Carmen Hotel
Thompson Hotel
Thompson Playa Carmen
Thompson Beach House Hotel Playa del Carmen

Frequently asked questions

Does Thompson Playa Del Carmen Beach House, by Hyatt have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Thompson Playa Del Carmen Beach House, by Hyatt?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Thompson Playa Del Carmen Beach House, by Hyatt on 2 May 2024 start from €270.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Playa Del Carmen Beach House, by Hyatt pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lb per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Thompson Playa Del Carmen Beach House, by Hyatt?

Self-parking is available for USD 15 per night. Valet parking is available for USD 15 per night.

What time is check-in at Thompson Playa Del Carmen Beach House, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Thompson Playa Del Carmen Beach House, by Hyatt?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Thompson Playa Del Carmen Beach House, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per vehicle applies.

Are there all-inclusive benefits at Thompson Playa Del Carmen Beach House, by Hyatt?

Some rate plans available at this hotel are all-inclusive.

Where is Thompson Playa Del Carmen Beach House, by Hyatt located?

Nestled on the beach, this Downtown Playa del Carmen hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 10 minutes.

Thompson Playa Del Carmen Beach House, by Hyatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 246 reviews" "
Rating 8 - Good. 36 out of 246 reviews" "
Rating 6 - Okay. 24 out of 246 reviews" "
Rating 4 - Poor. 11 out of 246 reviews" "
Rating 2 - Terrible. 9 out of 246 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carmen

Travelled with family
Liked: Amenities
Me cobraron de mas y no me han echo mi reembolso
Stayed 2 nights in Mar 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Elian

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Idania, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent !!
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean and fresh. Though, checking in is very slow and chaotic. Nobody seems to know what they are doing. But enjoyable stay apart from the check in process
Stayed 3 nights in Feb 2024

10/10 Excellent

Avia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! The location, the staff and the atmosphere. Everything was amazing thank you guys so much!
Stayed 2 nights in Jan 2024

8/10 Good

Monique

Stayed 3 nights in Jan 2024

4/10 Poor

Brandon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Hyatt channeling Motel 6.
This hotel is in a great location. We have stayed here multiple times. We got a large suite for the new year and were treated like juveniles. I get that people abuse rooms but as repeat guests and loyalty rewards members you'd have thought Hyatt would have done some homework as to who was staying there.
Stayed 5 nights in Dec 2023

6/10 Okay

Cherie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

Heinz

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The second we were greeted we were asked for a security deposit which is not displayed in the Expedia page. We told this to the host and he behaved unprofessionally, made us late for the event we were attending and shouted over my wife and I while we were trying to solve the situation. On the second night asked housekeeping to come back later, they didn’t and asked front desk to help us out, for which they didn’t as well. The facilities are clean are beautiful with a nice access to the beach. I would recommend you consider another hotel before engaging with this one.
Stayed 3 nights in Oct 2023