Puerto Morelos Hotel Guide - Beach Hotels in Puerto Morelos, Quintana Roo

"Amazing service and delicious food. "

"We were amazed by the resort, right from the pick up from the airport ( thanks Elias) to assistance from the staff. The pool and resort were immaculate and the service was impeccable. The room was clean and very comfortable. We would like to mention the amazing staff starting with Tristan our concierge. He helped us with any questions or issues we may of had. At the pool we want to thank Chez, Francisco,Edwin and Sebastian. We have forgotten a couple names but all the pool staff were great. Our service at the restaurant was first rate. All the servers were professional, fun and made the dining experiences enjoyable. Thank you for a marvellous experience, our family truly enjoyed and appreciated such a special vacation at Grand Residences! Exceeded all our expectations. The Lyons family will be back and we’re strongly recommending your resort to all of our friends and family. Thank you!"

"We took a chance trying a new resort and this did not disappoint. The resort is beautiful and the food was a pleasant surprise! Many options and all were very good. The staff is so friendly and they go above and beyond to make you feel at home. They always had activities to all ages around the pool. It felt a little crowded at first but we got used to it. I wish the view of the ocean was a little better but I think this is how most resorts are and that's not a deal breaker for us. Very beautiful resort. Some people didn't recommend this for couples without children but my husband and I really enjoyed it(we're 34&40). We would definitely like to come back here for another trip. "

"Clean rooms, friendly staff, excellent restaurants, very nice pool area with lots of seating"

"Amazing property. Only complaint is after an all night flight concierge was too pushy for us to attend a time share meeting. Venta ha across the street was amazing. Would go again."

"Poor choice "

"Terrible. Will not return "

"The pool was beautiful. I did not like that it was very confusing to get to the rooms. The vegetation is beautiful but it blocks the view to see where you need to go."

"Rooms were clean. Ours didn't have a table and chairs, but we requested and received them. Pool bottom is very rough - so surf shoes recommended. Amstar shuttle terrific"